2010 MACK GU — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
4
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2010 MACK GU
The 2010 MACK GU has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. 9 technical service bulletins have been issued by Mack Trucks, Inc. for this model year. The most commonly reported problem area is the Engine (1 complaint).
Recalls for the 2010 MACK GU
NHTSA has recorded 4 recalls for the 2010 MACK GU, potentially affecting up to 115,395 vehicles.
Recall 14V208000 — EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
| 44,047 vehicles affected
Defect: Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Consequence: A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners...
View full details →Recall 14V078000 — ELECTRICAL SYSTEM
| 70,208 vehicles affected
Defect: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU,...
Consequence: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified...
View full details →Recall 11V292000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 771 vehicles affected
Defect: MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 GU HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 12, 2007, THROUGH APRIL 8, 2011, WITH A FOUR BATTERY CABLE DESIGN. AS A RESULT OF THE ROUTING AND CLIPPING USED, THE BATTERY CABLES MAY COME INTO CONTACT WITH FRAME HARDWARE, WHICH, AS A RESULT OF CHAFING, MAY CAUSE THE INSULATION TO BECOME WORN TO A...
Consequence: A SHORT CAN POTENTIALLY CAUSE A VEHICLE FIRE.
Remedy: DEALERS WILL RE-ROUTE THE BATTERY CABLES AND REPLACE THE CABLES IF CHAFING HAS OCCURRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 11, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
View full details →Recall 10V404000 — SERVICE BRAKES, AIR
| 369 vehicles affected
Defect: MACK IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 GU AND MRU MODEL VEHICLES MANUFACTURED WITH A FRONT TOW GLAD HAND OPTION. THE ACTUATION AND RELEASE TIMING OF THE VEHICLES EXCEEDS THE LIMIT WHICH FAILS TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS."
Consequence: IF THE BRAKES DO NOT PERFORM AS THEY SHOULD, A VEHICLE CRASH COULD OCCUR.
Remedy: MACK WILL NOTIFY OWNERS AND REPAIR THE VEHICLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT MACK AT 1-877-800-4945.
View full details →Owner Complaints for the 2010 MACK GU
2 complaints have been filed with NHTSA for the 2010 MACK GU. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2010 MACK TRUCK GU712. THE DRIVER WAS TRAVELING 30 MPH AND ATTEMPTED TO DECELERATE WHEN THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER WAS ABLE TO APPLY THE BRAKES AND MAINTAIN CONTROL OF THE VEHICLE. THE ENGINE RPMS INCREASED 12000-17000, AND CONTINUED TO INCREASE WHEN THE ENGINE WAS SHUT OFF. THE CERTIFIED MECHANIC INSPECTED THE TRUCK AND REPLACED THE THROTTLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 9,015. UPDATED 05/12/14*LJ THE CONSUMER STATED WHILE IN OPERATION, THE UNIT WAS ABNORMALLY HARD TO MAINTAIN. WHEN HE PROCEEDED FROM A STOP, THE THROTTLE WAS ABOVE IDLE. THE CONSUMER WAS INFORMED THE THROTTLE WAS DEFECTIVE.
TL* THE CONTACT OWNS A 2010 MACK TRUCK GU712. THE DRIVER WAS TRAVELING 30 MPH AND ATTEMPTED TO DECELERATE WHEN THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER WAS ABLE TO APPLY THE BRAKES AND MAINTAIN CONTROL OF THE VEHICLE. THE ENGINE RPMS INCREASED 12000-17000, AND CONTINUED TO INCREASE WHEN THE ENGINE WAS SHUT OFF. THE CERTIFIED MECHANIC INSPECTED THE TRUCK AND REPLACED THE THROTTLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 9,015. UPDATED 05/12/14*LJ THE CONSUMER STATED WHILE IN OPERATION, THE UNIT WAS ABNORMALLY HARD TO MAINTAIN. WHEN HE PROCEEDED FROM A STOP, THE THROTTLE WAS ABOVE IDLE. THE CONSUMER WAS INFORMED THE THROTTLE WAS DEFECTIVE.
Safety Rating for the 2010 MACK GU
NHTSA has not yet tested the 2010 MACK GU in its New Car Assessment Program.
Technical Service Bulletins for the 2010 MACK GU
Mack Trucks, Inc. has issued 9 technical service bulletins (TSBs) for the 2010 MACK GU. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
M-258-001 — ENGINE AND ENGINE COOLING
2008 document reformated to be published as a TSB in Impact. All CXU, CHU, GU, MRU's built with Volvo Engines and 07 Emissions. Cleaning Aftertreatment Fuel Injectors.
SC0398 — SERVICE BRAKES
BRAKE CHAMBER REPLACEMENT RECALL.
PI 0861 — POWER TRAIN:CLUTCH ASSEMBLY
ON CERTAIN MACK CHU, CXU, GU, AND TD TRUCKS BUILT BETWEEN 07/06/2009 THROUGH 09/26/2014, EQUIPPED WITH ENGINE START CONDITION, CLUTCH PEDAL FULLY DEPRESSED FEATURE AND HAS A RELAY CENTER ELECTRONIC POWER DISTRIBUTION MODULE (EPDM) GASKET (PART NUMBER 82732384) INSTALLED, MAY EXPERIENCE INTERFERENCE BETWEEN THE CLUTCH PEDAL MICRO SWITCH AND EPDM...
FSB-364-037 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
MACK: WHEN THE OUTPUT FROM THE VECU GETS SHORTED OUT TO GND, THERE IS NO WARNING AND CAUSES 5TH WHEEL TO SLIDE WITHOUT ACTIVATING 5TH WHEEL SLIDE SWITCH AND NEEDS TO BE REPROGRAM. MODEL 2010-2014 CHU, CXU, GU, TD. *PE
PI-0781 — ENGINE
MACK: DUE TO FRETTING OF CONNECTOR PINS IN ENGINE VGT ACTUATOR CONNECTOR, A NEW MOUNTING ARRANGEMENT HAS BEEN DEVELOPED AND RELOCATION OF ENGINE VGT ACTUATOR CONNECTOR. MODELS CHU, CXU, GU, MRU, MP8. *PE UPDATED 7/31/12. *PE
FSB-258-032 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
MACK: THE AFTERTREATMENT DIESEL EXHAUST FLUID (DEF) TANK FILLER NECK IS BEING REPLACED WITH AN IMPROVED FILLER NECK . *PE UPDATED 5/11/12. *PE
FSB-844-003 — VISIBILITY:GLASS, SIDE/REAR
MACK TRUCK: PASSENGER DOOR PEEP WINDOW IS LOOSENING FROM DOOR. THIS MAY RESULT IN THE WINDOW BUTYL TAPE SOFTENING BECAUSE OF HIGH TEMPERATURES. *PE
PI-0760 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MACK TRUCK: ON CERTAIN VEHICLES, THE AFTERTREATMENT DIESEL EXHAUST FLUID (DEF) SOLENOID VALVE WAS INCORRECTLY MOUNTED BACKWARDS. THIS CAUSES COOLANT TO LIFT VALVE SEAT AND FLOW CONTINUOUSLY, OVERHEATING AND POSSIBLY ILLUMINATING INDICATOR MALFUNCTIONING LIGHT. MODEL GU. *PE
FSB-258-026 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK TRUCKS: THE LOCATION OF THE NITROUS OXYDE SENSOR AND PIPING AROUND IT HAS BEEN CHANGED TO PROTECT IT FROM MOISTURE DAMAGE IF WATER ENTERS THE EXHAUST. *RM
NHTSA Investigations for the 2010 MACK GU
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK GU
- 2006 MACK GU — 0 complaints
- 2007 MACK GU — 0 complaints
- 2008 MACK GU — 0 complaints
- 2009 MACK GU — 1 complaint
- 2010 MACK GU (current)
- 2011 MACK GU — 0 complaints
- 2012 MACK GU — 0 complaints
- 2013 MACK GU — 1 complaint
- 2014 MACK GU — 1 complaint
- 2015 MACK GU — 1 complaint
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK RD — 8 total complaints
- MACK CXU — 7 total complaints