2004 MACK CXN — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
10
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2004 MACK CXN
The 2004 MACK CXN has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, FUEL SYSTEM, DIESEL. 1 technical service bulletin have been issued by MACK TRUCKS, INC for this model year.
Recalls for the 2004 MACK CXN
NHTSA has recorded 10 recalls for the 2004 MACK CXN, potentially affecting up to 130,661 vehicles.
Recall 08V688000 — EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
| 34,269 vehicles affected
Defect: MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
Consequence: THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.
View full details →Recall 07V401000 — FUEL SYSTEM, DIESEL
| 35,649 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.
Consequence: A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS...
View full details →Recall 06V290000 — FUEL SYSTEM, DIESEL
| 342 vehicles affected
Defect: ON CERTAIN TRUCKS, THE FUEL LINE CROSSOVER BRACKET MAY PREMATURELY FAIL AND UNEXPECTEDLY FALL TO THE ROAD. THE LOCATION AND SIZE OF THE BRACKET DRAWS A CONCERN TO THE BRACKET BEING PICKED UP AND THROWN BY THE DRIVE AXLE WHEELS.
Consequence: IF THE CROSSOVER BRACKET FALLS A CRASH MAY OCCUR WITHOUT PRIOR NOTICE.
Remedy: DEALERS WILL REPLACE THE BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 20, 2006. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-528-6586.
View full details →Recall 05V438000 — SERVICE BRAKES, AIR
| 2,582 vehicles affected
Defect: ON CERTAIN VEHICLES, THE BRAKE CAM TUBES ON THE STEER AXLE MAY NOT HAVE BEEN GREASED.
Consequence: THE BRAKE CAM JOURNAL MAY CORRODE WHICH COULD LEAD TO THE BRAKES DRAGGING. THIS COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL REMOVE THE BRAKE CAMSHAFT TO INSPECT FOR CORROSION. THE BRAKE CAMSHAFT WILL BE REPLACED AS REQUIRED FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 27, 2006. OWNERS MAY CONTACT MACK AT 1-336-393-2233.
View full details →Recall 05V441000 — SERVICE BRAKES, AIR
| 1,433 vehicles affected
Defect: ON CERTAIN VEHICLES, THE BRAKE CAM TUBES ON THE STEER AND DRIVE AXLES MAY NOT HAVE BEEN GREASED.
Consequence: THE BRAKE CAM JOURNAL MAY CORRODE WHICH COULD LEAD TO THE BRAKES DRAGGING. THIS COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL REMOVE THE BRAKE CAMSHAFT TO INSPECT FOR CORROSION. THE BRAKE CAMSHAFT WILL BE REPLACED AS REQUIRED FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 27, 2006. OWNERS MAY CONTACT MACK AT 1-336-393-2233.
View full details →Recall 05V439000 — SERVICE BRAKES, AIR
| 2,679 vehicles affected
Defect: ON CERTAIN VEHICLES. THE BRAKE CAM TUBES ON THE DRIVE AXLE MAY NOT HAVE BEEN GREASED.
Consequence: THE BRAKE CAM JOURNAL MAY CORRODE WHICH COULD LEAD TO THE BRAKES DRAGGING. THIS COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALERS WILL REMOVE THE BRAKE CAMSHAFT TO INSPECT FOR CORROSION. THE BRAKE CAMSHAFT WILL BE REPLACED AS REQUIRED FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 18, 2006. OWNERS MAY CONTACT MACK AT 1-336-393-2233.
View full details →Recall 05V111000 — POWER TRAIN:AXLE ASSEMBLY
| 39 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH THE FXL AXLE AND MERITOR 16.5 X 5 BRAKES WITH DUST SHIELDS, THERE MAY BE INTERFERENCE BETWEEN THE DUST SHIELD MOUNTING BOLT AND THE KNUCKLE ON THE FRONT AXLE. AS A RESULT OF THE INTERFERENCE, THE BOLT JOINT BETWEEN THE WHEEL END AND THE KNUCKLE MAY NOT MEET THE TORQUE REQUIREMENTS.
Consequence: THIS COULD RESULT IN VIBRATION OR BRAKE PERFORMANCE ISSUES. BRAKING CAPABILITY WOULD BE DIMINISHED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REMOVE THE HUB AND BRAKE ASSEMBLY TO INSTALL A NEW DUST SHIELD FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 17, 2005. OWNERS MAY CONTACT MACK TRUCKS 610-709-2131.
View full details →Recall 05V112000 — SERVICE BRAKES, AIR:DISC:CHAMBER
| 291 vehicles affected
Defect: ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS EQUIPPED WITH AIR SUSPENSION PROPRIETARY AXLES AND ADJUSTABLE LENGH TORQUE RODS, AN INTERFERENCE BETWEEN THE ADJUSTABLE TORQUE ROD AND THE BRAKE CHAMBER ON THE LEFT SIDE OF THE CHASSIS MAY EXIST. THE SPRING BRAKE CHAMBER CLAMP RING COULD POSSIBLY BE DISTORTED OVER TIME RESULTING IN LOSS OF AIR, WHICH COULD LEAD TO THE...
Consequence: BRAKING CAPABILITY WOULD BE DIMINISHED, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPAIR AND REPLACE THE ADJUSTABLE TORQUE ROD, WITH A FIXED LENGTH TORQUE ROD, INSPECT AND REPAIR THE BRAKE CHAMBER FREE OF CHARGE. THE RECALL BEGAN ON MAY 3, 2005. OWNERS MAY CONTACT MACK TRUCKS AT 610-709-2131.
View full details →Recall 05V015000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 13,173 vehicles affected
Defect: ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.
Consequence: IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL...
View full details →Recall 06V392000 — FUEL SYSTEM, DIESEL
| 40,204 vehicles affected
Defect: ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION LINE MAY SPRAY FUEL ON THE EXHAUST GAS RECIRCULATION PIPES THAT CARRY HOT EXHAUST GASES .
Consequence: THIS COULD POTENTIALLY RESULT IN AN ENGINE FIRE.
Remedy: MACK HAS ISSUED A STOP WORK ON THIS CAMPAIGN UNDER FURTHER NOTICE (2-22-2007). THE REMEDY DOES NOT ADEQUATELY ADDRESS THE ISSUE ON ALL VEHICLES. MACK WILL RE-RELEASE THE RECALL IN THE NEAR FUTURE. (PLEASE SEE NHTSA NO. 07V159/MACK RECALL NO....
View full details →Owner Complaints for the 2004 MACK CXN
No complaints have been filed with NHTSA for the 2004 MACK CXN.
Safety Rating for the 2004 MACK CXN
NHTSA has not yet tested the 2004 MACK CXN in its New Car Assessment Program.
Technical Service Bulletins for the 2004 MACK CXN
MACK TRUCKS, INC has issued 1 technical service bulletin (TSBs) for the 2004 MACK CXN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
K12741884 — ELECTRICAL SYSTEM
V-MAC III Service Software Displays Runtime Error 400 - Form Already Displayed (Modality)
NHTSA Investigations for the 2004 MACK CXN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK CXN
- 2002 MACK CXN — 0 complaints
- 2003 MACK CXN — 0 complaints
- 2004 MACK CXN (current)
- 2005 MACK CXN — 0 complaints
- 2006 MACK CXN — 0 complaints
- 2007 MACK CXN — 0 complaints
- 2008 MACK CXN — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints