2004 MACK CX — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2004 MACK CX
The 2004 MACK CX has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, FUEL SYSTEM, DIESEL, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 1 technical service bulletin have been issued by MACK TRUCKS, INC for this model year.
Recalls for the 2004 MACK CX
NHTSA has recorded 5 recalls for the 2004 MACK CX, potentially affecting up to 123,514 vehicles.
Recall 08V688000 — EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
| 34,269 vehicles affected
Defect: MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
Consequence: THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.
View full details →Recall 07V401000 — FUEL SYSTEM, DIESEL
| 35,649 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH ASET AC MODEL ENGINES, THE ENGINE AS CONFIGURED WITH AN EXTERNAL EXHAUST GAS RECIRCULATION SYSTEM MAKES SERVICING THE FUEL INJECTION LINES DIFFICULT WHEN USING TRADITIONAL TOOLS. THEREFORE, IT IS POSSIBLE FOR FUEL LEAKS TO DEVELOP WHEN REMOVING AND INSTALLING THE FUEL INJECTION LINES.
Consequence: A LEAK IN THE FUEL INJECTION LINE MAY SPRAY FUEL ON THE HOT SURFACES OF THE EXHAUST GAS RECIRCULATION SYSTEM, WHICH COULD RESULT IN AN ENGINE FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL INJECTION LINES FREE OF CHARGE. NOTE: THIS RECALL SUPERSEDES A PREVIOUS CAMPAIGN CONDUCTED IN 2006 (PLEASE SEE 06V392). THE RECALL BEGAN ON SEPTEMBER 11, 2007, WITH SUBSEQUENT MAILINGS EVERY SIX WEEKS UNTIL APRIL 2008. OWNERS...
View full details →Recall 05V015000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 13,173 vehicles affected
Defect: ON CERTAIN HEAVY DUTY CLASS 8 DIESEL TRUCKS EQUIPPED WITH ASET AC ENGINES, THE LOCATION OF THE FUEL INLET HOSE MAY RESULT IN OVERHEATING OR ABRASION OF THE HOSE, WHICH MAY LEAD TO A PREMATURE FAILURE.
Consequence: IF THE HOSE FAILS, FUEL CAN BE SPRAYED ON THE EXHAUST MANIFOLD, WHICH COULD POTENTIALLY LEAD TO AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPAIR AND REPLACE THE FUEL INLET HOSE FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. DUE TO SOME QUALITY AND SUPPLY ISSUES WITH PARTS TO SUPPORT THIS SAFETY RECALL, OWNERS MAY HAVE BEEN INFORMED DURING APRIL...
View full details →Recall 04V309000 — STEERING
| 219 vehicles affected
Defect: ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE OVER-TORQUED AT INSTALLATION. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME RAIL WITH 3 BOLTS.
Consequence: FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH .
Remedy: DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.
View full details →Recall 06V392000 — FUEL SYSTEM, DIESEL
| 40,204 vehicles affected
Defect: ON CERTAIN TRUCKS, A LEAK IN THE ASET AC FUEL INJECTION LINE MAY SPRAY FUEL ON THE EXHAUST GAS RECIRCULATION PIPES THAT CARRY HOT EXHAUST GASES .
Consequence: THIS COULD POTENTIALLY RESULT IN AN ENGINE FIRE.
Remedy: MACK HAS ISSUED A STOP WORK ON THIS CAMPAIGN UNDER FURTHER NOTICE (2-22-2007). THE REMEDY DOES NOT ADEQUATELY ADDRESS THE ISSUE ON ALL VEHICLES. MACK WILL RE-RELEASE THE RECALL IN THE NEAR FUTURE. (PLEASE SEE NHTSA NO. 07V159/MACK RECALL NO....
View full details →Owner Complaints for the 2004 MACK CX
No complaints have been filed with NHTSA for the 2004 MACK CX.
Safety Rating for the 2004 MACK CX
NHTSA has not yet tested the 2004 MACK CX in its New Car Assessment Program.
Technical Service Bulletins for the 2004 MACK CX
MACK TRUCKS, INC has issued 1 technical service bulletin (TSBs) for the 2004 MACK CX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
M-811-001 — STRUCTURE
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
NHTSA Investigations for the 2004 MACK CX
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MACK CX
- 1999 MACK CX — 0 complaints
- 2000 MACK CX — 0 complaints
- 2001 MACK CX — 0 complaints
- 2002 MACK CX — 0 complaints
- 2003 MACK CX — 0 complaints
- 2004 MACK CX (current)
- 2005 MACK CX — 1 complaint
- 2006 MACK CX — 0 complaints
- 2007 MACK CX — 0 complaints
Other MACK Models
- MACK MACK — 35 total complaints
- MACK ANTHEM (AN) — 12 total complaints
- MACK CXU612 — 12 total complaints
- MACK CX613 — 10 total complaints
- MACK GRANITE (GR) — 10 total complaints
- MACK CH600 — 9 total complaints
- MACK GU — 9 total complaints
- MACK RD — 8 total complaints