2014 LINCOLN MKS Engine Problems

Vehicle turned off while driving. Luckily, I was driving in a parking lot when it happened, therefore, I was not at a high volume of speed. The issue has been confirmed by a dealer. No inspection by manufacturer or others has been conducted. No warning lamps or other messages were noted prior to failure. Issues have been ongoing for about 2 months now.

The contact owns a 2014 Lincoln MKS. The contact stated that while at a stop light, the vehicle stalled upon acceleration. There were no warning lights illuminated. After exiting the vehicle, the doors began to lock and unlock. The vehicle was towed to an independent mechanic, who stated the failure was due to the fuel pump. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 89,000.

TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CLICKING SOUND AND THE AIR CONDITIONER INDEPENDENTLY TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE COULD BE RELATED TO A MALFUNCTIONING FUEL PUMP. THE CONTACT SCHEDULED AN APPOINTMENT WITH COLONIAL FORD (120 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

TICKING SOUND COMING FROM FRONT OF ENGINE (TIMING CHAIN)