2021 LINCOLN AVIATOR — Problems, Recalls & Safety Data
5/5
Safety Rating
49
Owner Complaints
23
Recalls
58
Service Bulletins
0
Investigations
Overview of the 2021 LINCOLN AVIATOR
The 2021 LINCOLN AVIATOR has received a total of 49 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 85 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY. 58 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (8 complaints), Engine (5 complaints), and Unknown Or Other (4 complaints).
Recalls for the 2021 LINCOLN AVIATOR
NHTSA has recorded 85 recalls for the 2021 LINCOLN AVIATOR, potentially affecting up to 15,877,165 vehicles.
Recall 25V407000 — STRUCTURE:BODY
| 132,914 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Consequence: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S66.
View full details →Recall 25V407000 — STRUCTURE:BODY
| 132,914 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Consequence: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S66.
View full details →Recall 25V407000 — STRUCTURE:BODY
| 132,914 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Consequence: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S66.
View full details →Recall 25V407000 — STRUCTURE:BODY
| 132,914 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Consequence: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S66.
View full details →Recall 25V407000 — STRUCTURE:BODY
| 132,914 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Consequence: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S66.
View full details →Recall 25V407000 — STRUCTURE:BODY
| 132,914 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator vehicles. The rear door window bars and C-pillar trim may have insufficient adhesive bonding, which can allow the trim to detach from the vehicle.
Consequence: Detached trim may cause a road hazard and increase the risk of a crash.
Remedy: Dealers will repair or replace C-pillar appliques and window division bars, free of charge. Owner notification letters were mailed September 29, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S66.
View full details →Recall 25V442000 — BACK OVER PREVENTION:SOFTWARE
| 200,237 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain...
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
View full details →Recall 25V393000 — SEATS:MID/REAR ASSEMBLY
| 304,662 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Consequence: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall...
View full details →Recall 24V635000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 90,736 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
View full details →Recall 25V338000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 4,442 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than...
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C18.
View full details →Recall 25V338000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 4,442 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than...
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C18.
View full details →Recall 25V338000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 4,442 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and Lincoln Corsair vehicles equipped with a Revel Audio System that were repaired incorrectly under recall 22V-953. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than...
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C18.
View full details →Recall 25V349000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 8 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L PHEV engines that were repaired incorrectly under recall 23V626. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the Battery Energy Control Module software, free of charge. Owner notification letters were mailed June 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S58.
View full details →Recall 25V093000 — SEAT BELTS
| 240,510 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are...
View full details →Recall 25V093000 — SEAT BELTS
| 240,510 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are...
View full details →Recall 25V093000 — SEAT BELTS
| 240,510 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are...
View full details →Recall 25V093000 — SEAT BELTS
| 240,510 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are...
View full details →Recall 25V093000 — SEAT BELTS
| 240,510 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are...
View full details →Recall 25V093000 — SEAT BELTS
| 240,510 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Consequence: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are...
View full details →Recall 25V159000 — BACK OVER PREVENTION:SOFTWARE
| 49,399 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
View full details →Recall 24V852000 — EQUIPMENT:OTHER:LABELS
| 27,678 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
View full details →Recall 24V852000 — EQUIPMENT:OTHER:LABELS
| 27,678 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
View full details →Recall 24V852000 — EQUIPMENT:OTHER:LABELS
| 27,678 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
View full details →Recall 24V852000 — EQUIPMENT:OTHER:LABELS
| 27,678 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
View full details →Recall 24V368000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 109,283 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
Consequence: A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners...
View full details →Recall 24V368000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 109,283 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2024 Lincoln Aviator vehicles. The accessory protocol image module (APIM) can be affected by electromagnetic interference with a cell phone in the vehicle, causing the rearview camera image to flicker or become distorted.
Consequence: A flickering or distorted rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Owners are advised not to use their cell phones while reversing until the remedy is completed. Dealers will install shielding on the accessory protocol image module (APIM), free of charge. Owner notification letters were mailed on October 23, 2024. Owners...
View full details →Recall 23V626000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
| 2,954 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Recall 23V598000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 177,402 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy...
View full details →Recall 23V598000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 177,402 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy...
View full details →Recall 23V598000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 177,402 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy...
View full details →Recall 23V598000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 177,402 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy...
View full details →Recall 23V598000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 177,402 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy...
View full details →Recall 23V598000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 177,402 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy...
View full details →Recall 23V598000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 177,402 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy...
View full details →Recall 23V342000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 442,973 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number...
View full details →Recall 23V342000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 442,973 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number...
View full details →Recall 23V342000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 442,973 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number...
View full details →Recall 23V022000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 382,759 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer...
View full details →Recall 23V022000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 382,759 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer...
View full details →Recall 23V022000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 382,759 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer...
View full details →Recall 23V022000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 382,759 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer...
View full details →Recall 23V022000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 382,759 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer...
View full details →Recall 23V022000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 382,759 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer...
View full details →Recall 22V953000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 101,001 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles...
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C35.
View full details →Recall 22V953000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 101,001 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles...
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C35.
View full details →Recall 22V953000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
| 101,001 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles equipped with a Revel Audio System. When the driver's seat belt is not buckled and the vehicle is started, the seat belt warning system may activate the audible warning chime for an insufficient amount of time of less than 4 seconds. As such, these vehicles...
Consequence: An audible warning chime that does not properly alert of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Dealers will update the audio control module software, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22C35.
View full details →Recall 21V870000 — SUSPENSION:REAR
| 20 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
Consequence: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
Remedy: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
View full details →Recall 21V735000 — BACK OVER PREVENTION:SOFTWARE
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION:SOFTWARE
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION:SOFTWARE
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION:SOFTWARE
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION:SOFTWARE
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION:SOFTWARE
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V735000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 228,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
View full details →Recall 21V652000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 592 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
View full details →Recall 21V652000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 592 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
View full details →Recall 21V652000 — AIR BAGS:CRITICAL FASTENERS
| 592 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
View full details →Recall 21V652000 — AIR BAGS:CRITICAL FASTENERS
| 592 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
View full details →Recall 21V534000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
| 33,298 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact...
View full details →Recall 21V534000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
| 33,298 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact...
View full details →Recall 21V534000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
| 33,298 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact...
View full details →Recall 21V534000 — ELECTRICAL SYSTEM:WIRING
| 33,298 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact...
View full details →Recall 21V534000 — ELECTRICAL SYSTEM:WIRING
| 33,298 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact...
View full details →Recall 21V534000 — ELECTRICAL SYSTEM:WIRING
| 33,298 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles equipped with 3.0L gasoline engines. The wire harness may not be secured properly, possibly contacting the air conditioning (A/C) compressor pulley, and resulting in damage to electrical wires, or the A/C compressor drive belt.
Consequence: Damaged electrical wires may short-circuit, increasing the risk of a fire.
Remedy: Dealers will inspect the harness and A/C compressor belt for damage, replacing them as necessary, and install a tie strap to secure the wire harness, free of charge. Owner notification letters were mailed on July 30, 2021. Owners may contact...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 21V223000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 34,952 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Lincoln Aviator vehicles. The image processing module may be unable to provide video feed to the display, which could result in a loss of the backup camera image. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank or distorted image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the image processing module software with the latest level, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this...
View full details →Recall 20V788000 — ENGINE
| 1,405 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Consequence: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
View full details →Recall 20V726000 — STEERING
| 690 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021 Lincoln Aviator vehicles. The steering knuckles may have been manufactured improperly.
Consequence: The improperly manufactured knuckle may fracture, reducing steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the front knuckle, and replace it if necessary, free of charge. The recall began December 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S69.
View full details →Recall 20V726000 — STEERING
| 690 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021 Lincoln Aviator vehicles. The steering knuckles may have been manufactured improperly.
Consequence: The improperly manufactured knuckle may fracture, reducing steering control, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the front knuckle, and replace it if necessary, free of charge. The recall began December 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S69.
View full details →Recall 25V455000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 850,318 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Consequence: An engine stall increases the risk of a crash.
Remedy: The remedy is under development. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Recall 25V455000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 850,318 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Consequence: An engine stall increases the risk of a crash.
Remedy: The remedy is under development. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Recall 25V455000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 850,318 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Consequence: An engine stall increases the risk of a crash.
Remedy: The remedy is under development. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Recall 25V455000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 850,318 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Consequence: An engine stall increases the risk of a crash.
Remedy: The remedy is under development. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Recall 25V455000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 850,318 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Consequence: An engine stall increases the risk of a crash.
Remedy: The remedy is under development. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated March 2026. Owners may contact Ford customer service at 1-866-436-7332....
View full details →Owner Complaints for the 2021 LINCOLN AVIATOR
49 complaints have been filed with NHTSA for the 2021 LINCOLN AVIATOR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 8 | 0 | 0 | 2 | 0 |
| Engine | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Structurebody | 3 | 0 | 0 | 2 | 0 |
| Back Over Prevention | 2 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 1 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Firerelated | 1 | 0 | 1 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
My car start making a very loud squeaking noise when I turn or hit any small bumb in the road. So I took it to the shop and was told both front lower ball joint boots are broken the exact same way. Now what bother me is what the mechanic said next. I quote " some type of suspension problem always happens on these cars. So my question is were there any recall about suspension on these cars? Online says yes. While my vin doesn't show one
The driver-side front window regulator failed and was replaced on October 4, 2025. The passenger-side window regulator also failed and was removed and replaced on November 21, 2025. At the time each incident, the window would not raise using the car controls and remained stuck in the down position. Two window regulator failures on opposite sides of this vehicle just seven weeks and within roughly 2,400 miles apart does not indicate typical wear. It reflects a pattern failure consistent with a component defect. At the time of the October incident, I was actively driving the vehicle and the November incident when was while the car was parked, when the window failed and would not raise. After parking and then restarting my vehicle, the window remained fully or partially down and could not be returned to a closed and secured position. This created multiple safety and security risks, including: • Inability to secure the vehicle against theft or intrusion • Exposure to weather, rain, or debris • Increased cabin noise due to broken window • Risk of vehicle damage while parked without protection. The vehicle was left parked and unsecured solely due to the window malfunction. No police or insurance inspection occurred, as the incident did not involve a collision or theft, though the vehicle was left unsecured. The failure was diagnosed and confirmed by the manufacturer, Lincoln and independent service center Firestone Complete Auto Care, who completed the repair. There was No warning lamps or dashboard messages that appeared prior to or during the failure. Both window regulator failed suddenly and without warning. In my research, numerous Aviator owners have publicly reported identical regulator failures, (Reddit and YouTube) which further reinforces that this is a systemic issue, not an isolated event.
1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety risk due to potential exposure to carbon monoxide. Prior to the failure, I noticed a persistent rattling noise at low speeds and while the vehicle was idling. The issue was inspected and confirmed by the dealership; however, I was informed that the repair falls outside of warranty coverage. I would like to know if this falls under safety hazard for emissions. 2.) Sunroof Glass Shattering Incident While driving, the sunroof glass suddenly shattered and appeared to implode outward. According to the dealership technicians, this may have been caused by thermal stress or frame-related tension. The glass is no longer intact but the remaining components and frame can be inspected upon request. The incident posed an immediate safety hazard to both myself and other road users due to the sudden loss of glass and the potential for debris. I did not observe any warning lamps, messages, or symptoms prior to the failure. After researching the issue, I found that similar sunroof glass failures have been reported across various Ford/Lincoln models, suggesting this may be a known manufacturer defect. The dealership has confirmed the damage but no inspection by the manufacturer, police, or insurance representatives has been conducted at this time.
1.) Exhaust System Failure (Flex Pipe / Catalytic Converter) The vehicle’s exhaust system—specifically the flex pipe connected to the catalytic converter—cracked and malfunctioned. This component is available for inspection upon request. As a result of the failure, exhaust fumes entered the cabin, creating a significant safety risk due to potential exposure to carbon monoxide. Prior to the failure, I noticed a persistent rattling noise at low speeds and while the vehicle was idling. The issue was inspected and confirmed by the dealership; however, I was informed that the repair falls outside of warranty coverage. I would like to know if this falls under safety hazard for emissions. 2.) Sunroof Glass Shattering Incident While driving, the sunroof glass suddenly shattered and appeared to implode outward. According to the dealership technicians, this may have been caused by thermal stress or frame-related tension. The glass is no longer intact but the remaining components and frame can be inspected upon request. The incident posed an immediate safety hazard to both myself and other road users due to the sudden loss of glass and the potential for debris. I did not observe any warning lamps, messages, or symptoms prior to the failure. After researching the issue, I found that similar sunroof glass failures have been reported across various Ford/Lincoln models, suggesting this may be a known manufacturer defect. The dealership has confirmed the damage but no inspection by the manufacturer, police, or insurance representatives has been conducted at this time.
My vehicle’s camera system, including the backup camera, is experiencing an issue where the passenger-side camera fails to display properly, showing only a blank black area. I have reported this issue to my dealership for future inspection. It is not yet clear whether the problem persists during daylight hours; however, it poses a significant safety risk at night when visibility is already limited. The loss of the passenger-side camera view creates a blind spot that could increase the likelihood of an accident or injury.
Safety Rating for the 2021 LINCOLN AVIATOR
The 2021 LINCOLN AVIATOR received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2021 LINCOLN AVIATOR
Ford Motor Company has issued 58 technical service bulletins (TSBs) for the 2021 LINCOLN AVIATOR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB 25-2568 — UNKNOWN OR OTHER
This article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631. This may be due to the front axle disconnect actuator/intermediate shaft.
TSB 25-2568 — VEHICLE SPEED CONTROL
This article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631. This may be due to the front axle disconnect actuator/intermediate shaft.
TSB 25-2568 — SUSPENSION
This article supersedes TSB 25-2373 to update a print error on publication. Some vehicles listed in the model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) C00A6 and/or C0631. This may be due to the front axle disconnect actuator/intermediate shaft.
SSM 52826 — UNKNOWN OR OTHER
Some 2020-2024 Aviator vehicles equipped with a head-up display (HUD) may exhibit a condition where the display does not allow the projection height to be adjusted.
SSM 52675 — UNKNOWN OR OTHER
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low...
SAN Vol 2 Issue 5 — ELECTRICAL SYSTEM
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information. In-Line Connector Repair of corroded/damaged terminal.
SSM 52245 — POWER TRAIN
Some 2020-2021 Aviator vehicles equipped with all-wheel drive (AWD) built on or before 30-Aug-2021 may require replacement of the left front halfshaft, part number L1MZ-3A427-G. If the halfshaft is unavailable due to a part backorder situation, dealers can perform Technical Service Bulletin (TSB) 23-2174. The TSB Service Procedure uses a...
SSM 52152 — ELECTRICAL SYSTEM
Some 2020-2023 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated powertrain malfunction (wrench) indicator and/or 4WD Fault Service Required message with diagnostic trouble codes (DTCs) C00A6:71, C00A6:74, C00A6:99, C00A7:11, C00A7:13, C00A8:11, and/or C00A8:13 present in the AWD module. This may be due to a damaged wiring harness...
TSB 23-2072 — POWER TRAIN
Some 2020-2023 Explorer/Aviator all-wheel drive (AWD) vehicles with a hybrid powertrain may experience a harshness and/or vibration felt through the seat, steering wheel and/or center console at 25-50 mph (40-80 km/h). This may be due to constant velocity (CV) joint instability at dynamic angles close to zero. To correct the...
23B49 — BACK OVER PREVENTION:SOFTWARE
Certain 2021 - 2023 Model Year Aviator Vehicles Equipped With SYNC - Reprogram Accessory Protocol Interface Module
Showing 10 of 58 technical service bulletins.
NHTSA Investigations for the 2021 LINCOLN AVIATOR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LINCOLN AVIATOR
- 2020 LINCOLN AVIATOR — 143 complaints
- 2021 LINCOLN AVIATOR (current)
- 2022 LINCOLN AVIATOR — 64 complaints
- 2023 LINCOLN AVIATOR — 30 complaints
- 2024 LINCOLN AVIATOR — 6 complaints
- 2025 LINCOLN AVIATOR — 13 complaints
- 2026 LINCOLN AVIATOR — 0 complaints
Other LINCOLN Models
- LINCOLN TOWN CAR — 4,328 total complaints
- LINCOLN CONTINENTAL — 2,542 total complaints
- LINCOLN MKZ — 1,957 total complaints
- LINCOLN NAVIGATOR — 1,711 total complaints
- LINCOLN MKX — 1,702 total complaints
- LINCOLN LS — 1,366 total complaints
- LINCOLN MARK VIII — 984 total complaints
- LINCOLN MKC — 644 total complaints