2018 LEXUS RX350 Visibilitywiper Problems

MY WIFE WAS DRIVING DOWN I-75 ON A VERY RAINY DOWNPOUR. SHE TURNED ON THE WIPERS AND THE PASSENGER SIDE WIPERS DID NOT WORK. SHE ARRIVED HOME AND TOOK THE CAR THE NEXT DAY TO A LEXUS DEALERSHIP. THE BOLTS WERE LOOSE. THERE SHOULD BE A FAIL SAFE TO PREVENT THIS FROM HAPPENING. OF ALL THE CARS WE HAVE OWNED..........THIS HAS NEVER HAPPENED BEFORE.(INCLUDING A 2007 LEXUS WE ALSO DRIVE).

TL* THE CONTACT OWNS A 2018 LEXUS RX350. THE VIN WAS NOT PROVIDED. THE CONTACT STATED THAT WHILE DRIVING ABOUT 75 MPH, THE REAR DRIVER'S AND REAR PASSENGER'S WINDOWS EXPLODED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO THE LEXUS OF PEMBROKE PINES DEALER, LOCATED AT 16150 PINES BLVD, PEMBROKE PINES, FL 33027, WHERE IT WAS STATED THAT THE FAILURE WAS DUE TO AN IMPACT. THE CONTACT STATED THAT THE FLORIDA STATE PATROL FILED A REPORT WHICH STATED THAT THERE WAS NO IMPACT. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATION WOULD BE OPENED AND SHOULD BE COMPLETED WITHIN FOUR TO SIX WEEKS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. CONSUMER WOULD LIKE TO BE RELEASED FROM LEASE OBLIGATIONS.*JB