2008 LEXUS RX350 Structurebody Problems

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKING FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO LEXUS OF WICHITA (1555 N GREENWICH RD, WICHITA, KS 67206, (316) 779-2606) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COSMETIC; THEREFORE, IT WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

MY DASHBOARD HAS A SERIOUS CRACKING ISSUE. IT IS ALSO STICKING AND IS MELTING CAUSED BY HEAT. I WAS NEVER NOTIFIED THAT THERE WAS A RECALL AND REPLACEMENT ON THE DASHBOARD. ONCE I RESEARCHED THE DASHBOARD ISSUE ONLINE I CONTACTED LEXUS ON JUNE 01, 2017. THE TOLD ME THAT SINCE IT WAS NOT A SAFETY ISSUE AND IT WAS ONLY COSMETIC ISSUE THAT BY LAW THEY DID NOT HAVE TO NOTIFY ME. I THINK THIS IS VERY UNFAIR.

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT UNBUCKLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *DT UPDATED 12/18/18*JB

TL* THE CONTACT OWNS A 2008 LEXUS RX350. TWO YEARS AGO, THE CONTACT NOTICED WATER ON THE FLOOR OF THE VEHICLE AS WELL AS THE FRONT DRIVER'S AND REAR SEATS. THE CONTACT ALSO NOTICED MOLD IN THE VEHICLE ALONG WITH AN ODOR. THE VEHICLE WAS TAKEN TO LEXUS OF EDISON AT (732) 798-7948 (711 U.S. HIGHWAY 1, EDISON, NJ 08817) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE CARPET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO LEXUS OF EDISON WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THE DASHBOARD IS CRACKING AND GETTING STICKY. WHILE READING ABOUT SOME OF THE LEXUS COMPLAINTS I SAW SEVERAL COMPLAINING ABOUT THE LIFTGATE CONTROL ON THE BACK OF THE CAR MELTING. I CHECKED AND SURE ENOUGH SO IS MINE. I WENT TO USE IT AND MY FINGERS WENT RIGHT THROUGH. NOW IT IS TOTALLY USELESS. I WILL CALL LEXUS BUT DON'T EXPECT ANY ASSISTANCE. MY CAR IS ALWAYS GARAGED AND ONLY HAS ABOUT 15K MILES.

HATCH HANDLE FOR REAR DOOR MELTED. REAR INTERIOR MODULE BUCKLING.

RUBBER ON TAILGATE HANDLE MELTED. I BELIEVE THIS IS DUE TO AN ELECTRICAL PROBLEM. I WENT ONLINE AND FOUND MANY OTHER SIMILAR COMPLAINTS. THIS MAY BE A FIRE HAZARD. NOW THE TAILGATE GOES UP, AND THEN AUTOMATICALLY COMES RIGHT DOWN. THE FIRST TIME IT HAPPENED THE HEAVY TAILGATE HIT ME ON THE TOP OF MY HEAD CAUSING A GREAT DEAL OF PAIN AND SOME BLEEDING. I HAVE READ THAT THE SAME THING HAS HAPPENED TO OTHERS. THIS IS VERY DANGEROUS. IT DOES NOT ALWAYS HAPPEN. IT TENDS TO HAPPEN WHEN THE WEATHER IS COOLER OUT.

I WAS DRIVING ON A ROAD, MY VEHICLE BEGAN TO SHAKE UNTIL EVENTUALLY DROPPING TO THE ROAD AND DRAGGING UNTIL I COULD GAIN CONTROL OF IT , BY APPLYING THE BRAKES. I NOTICED OUT OF MY DRIVER'S SIDE WINDOW ACROSS THE ROAD WAS MY TIRE ROLLING AT A RAPID SPEED. I CALLED 911 TO RECEIVE ASSISTANCE TO STOP THE TRAFFIC AND TO HELP WITH MY DISABLED VEHICLE. OFFICERS ASSISTED WITH HELPING MYSELF, MY MOTHER AND MY TWO TODDLERS OUT OF THE VEHICLE AND TO RETRIEVE MY TIRE. THE TIRE HAD FALLEN OFF OF MY VEHICLE, AT THE RIM, LEAVING THE BOLTS AND THE MIDDLE PORTION OF THE RIM STILL ATTACHED TO THE VEHICLE, WHILE THE REMAINING MAJORITY OF THE RIM WAS STILL ATTACHED TO MY TIRE ROLLING DOWN THE ROAD. THE VEHICLE WAS IN PROPER WORKING CONDITION PRIOR TO THIS INCIDENT. I DID NOT HIT A POTHOLE NOR WAS I...

THE REAR BOOT OPENER IS MELTED AND DRIPPING ONTO THE BUMPER

TRUNK HATCH HANDLE HAS MELTED COMPLETELY, LEAVING BLACK RUBBERY GOO. UNABLE TO OPEN THE BACK TRUNK DUE THIS ISSUE. *TR

THE TRUNK HATCH HANDLE HAS MELTED, LEAVING BLACK RUBBERY GOO ON FINGERS IF OPENING USING THE HANDLE. RESIDUE IS HARD TO WASH OFF. CONCERNED THAT IT MELTED DUE TO ELECTRICAL PROBLEM. I'VE READ ALL COMPLAINTS AND HAVE FOUND NUMEROUS OTHER OWNERS EXPERIENCED THE SAME PROBLEM. *TR