2019 LEXUS NX Forward Collision Avoidance Adaptive Cruise Control Problems

1 NHTSA complaint on file

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Forward Collision Avoidance Adaptive Cruise Control Issues in the 2019 LEXUS NX

1 forward collision avoidance adaptive cruise control complaint has been filed with NHTSA for the 2019 LEXUS NX. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Forward Collision Avoidance Adaptive Cruise Control Complaints

#11629251 |
I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warranty—it had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in effect. Strangely, brakes are not listed in either warranty. This was definitely NOT a wear and tear item. After inspection by Lexus mechanic, the failed actuator would not and could not be covered by warranty. The ‘out-the-door’ cost was $1371.43 (RO# [XXX]). I asked for the old part, which I still have. There is an extreme manufacturing defect I found....
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