2019 LEXUS LS HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

5

Owner Complaints

4

Recalls

ACTIVE RECALL

9

Service Bulletins

0

Investigations

Overview of the 2019 LEXUS LS HYBRID

The 2019 LEXUS LS HYBRID has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER. 9 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Fuelpropulsion System (2 complaints), Power Train (1 complaint), and Unknown Or Other (1 complaint).

Recalls for the 2019 LEXUS LS HYBRID

NHTSA has recorded 10 recalls for the 2019 LEXUS LS HYBRID, potentially affecting up to 8,559,117 vehicles.

Recall 24V275000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 509 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements...

Consequence: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.

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Recall 24V275000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 509 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements...

Consequence: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.

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Recall 24V275000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 509 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements...

Consequence: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.

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Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,525,742 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...

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Recall 20V682000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,525,742 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be...

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Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,830,752 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...

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Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,830,752 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...

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Recall 20V012000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 1,830,752 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March...

Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are...

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Recall 19V544000 — SERVICE BRAKES

| 6,925 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements...

Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus...

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Recall 19V544000 — ELECTRONIC STABILITY CONTROL (ESC)

| 6,925 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements...

Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus...

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Owner Complaints for the 2019 LEXUS LS HYBRID

5 complaints have been filed with NHTSA for the 2019 LEXUS LS HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11520866 | FUEL/PROPULSION SYSTEM | | N/A miles
I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11520866 | POWER TRAIN | | N/A miles
I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11520866 | UNKNOWN OR OTHER | | N/A miles
I have a 2019 LS500 I’ve been hearing noise from my tires and Also my tire shredded literally at 3k miles. It took manufacture 6 months after that to recall all 4 tires. I was very scared to drive the car. When it happened I was going 80. The car swerved all over the highway. If there had been a car near me it most likely would have been fatal. The absolute most terrifying experience I have ever been through. I feel they should have replaced all the sorry [XXX] run-flats way sooner I drive all over us. Buying this Lexus 500 LS has this far been a horrible DANGEROUS mistake. I need this problem fixed or I need my full money back. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
#11412925 | WHEELS | | 15,000 miles
THE TIRES WORE OUT ON THE OUTSIDES EDGES WITH ONLY 15,000 MILES OF USE ON THE CAR.
#11374773 | FUEL/PROPULSION SYSTEM | | N/A miles
A RECALL WAS ANNOUNCED JANUARY 13, 2020, MANUFACTURER RECALL NUMBER20LB01 NHTSA RECALL NUMBER20V012, AND THE RECALL STATUS SAYS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. SUMMARY THE SUBJECT VEHICLES ARE EQUIPPED WITH A LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THIS WERE TO OCCUR, WARNING LIGHTS AND MESSAGES MAY BE DISPLAYED ON THE INSTRUMENT PANEL, AND THE ENGINE MAY RUN ROUGH. THIS MAY RESULT IN A VEHICLE STALL, AND THE VEHICLE MAY BE UNABLE TO BE RESTARTED. IT IS NOW 10 MONTHS SINCE THE ANNOUNCEMENT AND LEXUS HAS NOT FIXED THE PROBLEM.

Safety Rating for the 2019 LEXUS LS HYBRID

NHTSA has not yet tested the 2019 LEXUS LS HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2019 LEXUS LS HYBRID

Toyota Motor Corporation has issued 9 technical service bulletins (TSBs) for the 2019 LEXUS LS HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

L-SB-0057-22 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for...

L-SB-0002-19 Rev — VEHICLE SPEED CONTROL

TSB: Some 2018 ? 2021 model year LC 500, LC 500h, LS 500, and LS 500h vehicles; and some 2021 model year LC 500c vehicles may exhibit a ?spring? noise upon release of the accelerator pedal. Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0020-19 Obs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete. Please see L-SB-0043-20.

L-SB-0047-18 Rev — ELECTRICAL SYSTEM:SOFTWARE

TSB: Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation (version 1050) or earlier may exhibit one or more of the following conditions: ?The analog clock shows one hour ahead, then immediately adjusts back one hour after ACC ON. ?No Sound and Reset when playing Spotify via Bluetooth...

Lexus Version 19 — EQUIPMENT

Dealer Daily Message: In an effort to assist dealers in performing campaign 19LC05 on a customer?s first visit, Lexus is deploying stock of part number 04009-40131 (PIPE KIT, OIL COOLER) to all dealers. Dealers will receive enough parts to repair 2 days-worth of their peak demand based on the quantity...

L-SB-0040-18 — EQUIPMENT

TSB: This bulletin contains the vehicle specific pre-delivery services for 2019 model year UX200 and UX250h vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

L-SB-0036-18 — EQUIPMENT

TSB: This bulletin contains the vehicle specific pre-delivery services for 2019 model year LS500 and LS500h vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.

L-SB-0020-18-Rev — EQUIPMENT

TSB: REVISION NOTICE September 14, 2018 Rev1: ? Applicability has been updated to include 2019 model year LS500, LS500h, LC500 and LC500h vehicles. ? The Software Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year Lexus vehicles are equipped with...

L-SB-0029-18 — ELECTRICAL SYSTEM

TSB: This bulletin provides general high-voltage safety precautions for the hybrid system. The hybrid system circuits operate with up to 650V. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to carefully review ALL...

NHTSA Investigations for the 2019 LEXUS LS HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LEXUS LS HYBRID

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