2025 LEXUS IS — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
0
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2025 LEXUS IS
The 2025 LEXUS IS has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). 2 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problem area is the Structure (1 complaint).
Recalls for the 2025 LEXUS IS
There are no recalls on file with NHTSA for the 2025 LEXUS IS. No Active Recalls
Owner Complaints for the 2025 LEXUS IS
1 complaint has been filed with NHTSA for the 2025 LEXUS IS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structure | 1 | 0 | 0 | 1 | 0 |
Most Recent Complaints
The contact owns a 2025 Lexus IS-350. The contact stated that the vehicle was purchased brand new. The contact stated that within four days of driving the vehicle, the contact started to experience health and safety issues that persisted throughout the time the vehicle was driven, and the contact noticed an abnormal odor coming from the vehicle. The contact experienced extremely swollen abdomen causing severe digestive distress, constipation, diarrhea and loss of appetite. The contact experienced swollen lymph nodes on the left side of the groin, abnormal weight gain, debilitating fatigue, insomnia, loss of breath, reduced eyesight, loss of strength, joints pain, reduced cognitive ability, malaise. Additionally, the contact experienced hair loss that stopped once the contact stopped driving the vehicle in the month of June. The contact sought medical assistance, and the lab work showed low level of iron. The vehicle was taken to the dealer, and the dealer was informed of the issue. The dealer performed a detailing of the vehicle to resolve the issue; however, the contact continued to experience the symptoms while driving the vehicle. The contact hired Nal East Environmental Services(2021 Bridgetown Pike, Feasterville-Trevose, PA 19053) to perform a test on the vehicle. The test was performed, and the contact was informed that extremely positive levels of Volatile Organic Compound(VOC) was found on the vehicle. The manufacturer was notified of the issue, and the Doctor's letter, stating that the VOC presence in the vehicle had made the contact sick, was sent to the manufacturer; however, no assistance was provided. The vehicle was not repaired. The failure mileage was 15.
Safety Rating for the 2025 LEXUS IS
NHTSA has not yet tested the 2025 LEXUS IS in its New Car Assessment Program.
Technical Service Bulletins for the 2025 LEXUS IS
Toyota Motor Corporation has issued 2 technical service bulletins (TSBs) for the 2025 LEXUS IS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
L-SB-0003-25 — ELECTRICAL SYSTEM
Some 2025 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly.
L-SB-0046-24 — UNKNOWN OR OTHER
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of...
NHTSA Investigations for the 2025 LEXUS IS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS IS
- 2020 LEXUS IS — 3 complaints
- 2021 LEXUS IS — 2 complaints
- 2022 LEXUS IS — 6 complaints
- 2023 LEXUS IS — 3 complaints
- 2024 LEXUS IS — 1 complaint
- 2025 LEXUS IS (current)
- 2026 LEXUS IS — 0 complaints
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS RX330 — 659 total complaints