2002 LEXUS IS Unknown Or Other Problems

SHORTLY AFTER I PURCHASED MY NEW CAR (LEXUS IS300 2002), THE DASHBOARD, COVER TO AIR BAG (ON DASH) AND CONSOLE BEGAN TO MELT/SOFTEN AND BECOME STICKY. WHEN I FIRST REPORTED TO LEXUS, THEY DID NOT DO ANYTHING. AFTER A WHILE, I CONTINUED TO COMPLAIN AND THEY REPLACED THE COVER PANEL ON DASH TO THE AIR BAG BUT NOT THE ENTIRE DASHBOARD/CONSOLE. IN ALL THE YEARS OF SERVICE AT LEXUS OF PALM BEACH, THEY NEVER OFFERED TO REPAIR, EVEN THOUGH THIS DID NOT SEEM RIGHT. AFTER HEARING RECENT STORY ON WPTV NEWS (CONSUMER WATCHDOG, [XXX] ), I HAVE NOW LEARNED THAT I AM NOT ALONE AND THERE ARE COUNTLESS STORIES SIMILAR TO MINE. HTTP://WWW.WPTV.COM/MONEY/CONSUMER/STICKY-SHINY-SAFETY-ISSUE-DRIVERS-COMPLAIN-OF-SUN-GLARE-FROM-MELTING-DASHBOARDS BECAUSE MY CAR IS NOT UNDER WARRANTY ANYMORE, LEXUS IS STILL DISMISSIVE ---- BUT I DO HAVE RECORD OF THIS ISSUE FOR YEARS (INCLUDING WHEN THEY REPLACED THE AIR BAG DASH COVER, UNDER WARRANTY, SEVERAL YEARS AGO)....