2004 LEXUS GX470 — Problems, Recalls & Safety Data
N/A
Safety Rating
48
Owner Complaints
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2004 LEXUS GX470
The 2004 LEXUS GX470 has received a total of 48 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW. 4 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Air Bags (12 complaints), Structure (4 complaints), and Structurebody (4 complaints).
Recalls for the 2004 LEXUS GX470
NHTSA has recorded 1 recall for the 2004 LEXUS GX470, potentially affecting up to 320,409 vehicles.
Recall 16V065000 — AIR BAGS:SIDE/WINDOW
| 320,409 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2006 Toyota Land Cruiser and Lexus LX470, 2005-2006 Toyota Tundra and Sequoia, 2004-2006 Toyota 4Runner and Lexus GX470 vehicles equipped with side curtain-shield-air bags. The affected vehicles have an air bag control module that may be improperly programmed, causing the side curtain-shield-air bags to deploy inadvertently.
Consequence: If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.
Remedy: Toyota will notify owners, and dealers will replace the air bag control module with one that has improved programming, free of charge. The recall began on December 1, 2016. Owners may contact Toyota customer service at 1-888-271-9371. Toyota's number for...
View full details →Owner Complaints for the 2004 LEXUS GX470
48 complaints have been filed with NHTSA for the 2004 LEXUS GX470. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 12 | 1 | 0 | 2 | 0 |
| Structure | 4 | 0 | 0 | 0 | 0 |
| Structurebody | 4 | 1 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 3 | 0 | 0 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 1 | 0 | 0 | 0 |
| Power Traindriveline | 2 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 2 | 1 | 0 | 0 | 0 |
| Visibility | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingcooling System | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 2 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structureinterior Panelsdashboard | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2004 Lexus GX470. The contact stated that the vehicle was parked when he noticed there was a crack on the dashboard. The contact was not sure what caused the dashboard to crack. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that there had been a Customer Support Program for the dashboard failure which expired in 2017. The contact had not been made aware of the special program. The approximate failure mileage was 105,000.
THERE WAS A RECALL ON MY VEHICLE. THE DASHBOARD IS ALL CRACKED BUT MY PROBLEM IS THAT I DRIVE MY KIDS AND THERE IS A RECALL PROBLEM WITH SIDE CURTAIN-SHIELD-AIRBAGS (CSAS) WHICH DEPLOY FROM THE ROOF RAILS IN THE EVENT OF CERTAIN TYPES OF CRASHES. I HAD CALL 2 DIFFERENT LEXUS AND THE HEADQUATERS AND THEY ALL THEM ME DIFFERENT THINGS. I JUST WANT THE DASHBOARD AND AIRBAGS TO BE FIX AS THIS IS A FAMILY BAG.
THERE WAS A RECALL ON MY VEHICLE. THE DASHBOARD IS ALL CRACKED BUT MY PROBLEM IS THAT I DRIVE MY KIDS AND THERE IS A RECALL PROBLEM WITH SIDE CURTAIN-SHIELD-AIRBAGS (CSAS) WHICH DEPLOY FROM THE ROOF RAILS IN THE EVENT OF CERTAIN TYPES OF CRASHES. I HAD CALL 2 DIFFERENT LEXUS AND THE HEADQUATERS AND THEY ALL THEM ME DIFFERENT THINGS. I JUST WANT THE DASHBOARD AND AIRBAGS TO BE FIX AS THIS IS A FAMILY BAG.
THE CAR HAS BEEN SUBJECT TO 2 RECALLS. FIRST, A RECALL FOR THE SELF-DESTRUCTING DASHBOARD AND FOR THE CURTAIN SHIELD AIRBAGS. THE COMPANY HAS REFUSED TO PROVIDE ME WITH THE PART IN ORDER TO PROCEED TO A REPLACEMENT OF THE AFFECTED PARTS.
THE CAR HAS BEEN SUBJECT TO 2 RECALLS. FIRST, A RECALL FOR THE SELF-DESTRUCTING DASHBOARD AND FOR THE CURTAIN SHIELD AIRBAGS. THE COMPANY HAS REFUSED TO PROVIDE ME WITH THE PART IN ORDER TO PROCEED TO A REPLACEMENT OF THE AFFECTED PARTS.
Safety Rating for the 2004 LEXUS GX470
NHTSA has not yet tested the 2004 LEXUS GX470 in its New Car Assessment Program.
Technical Service Bulletins for the 2004 LEXUS GX470
Toyota Motor Corporation has issued 4 technical service bulletins (TSBs) for the 2004 LEXUS GX470. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WPB (POL 14-03)_ — EQUIPMENT
"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN 2006-2008 MY IS 250/350 AND CERTAIN 2007 MY LS 460 VEHICLES FOR CRACKED AND/OR STICKY/MELTING...
POL1403 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
POL1403 — STRUCTURE:INTERIOR PANELS:DASHBOARD
Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
00106 — POWER TRAIN:DRIVELINE
REAR DRIVESHAFT/PROPELLER SHAFT CLUNK/THUMP NOISE. *KB
NHTSA Investigations for the 2004 LEXUS GX470
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the LEXUS GX470
- 2003 LEXUS GX470 — 64 complaints
- 2004 LEXUS GX470 (current)
- 2005 LEXUS GX470 — 38 complaints
- 2006 LEXUS GX470 — 38 complaints
- 2007 LEXUS GX470 — 34 complaints
- 2008 LEXUS GX470 — 16 complaints
- 2009 LEXUS GX470 — 1 complaint
Other LEXUS Models
- LEXUS ES350 — 1,531 total complaints
- LEXUS RX — 1,154 total complaints
- LEXUS RX350 — 1,065 total complaints
- LEXUS IS 250 — 938 total complaints
- LEXUS ES300 — 862 total complaints
- LEXUS RX300 — 849 total complaints
- LEXUS ES — 817 total complaints
- LEXUS IS — 765 total complaints