2004 LEXUS GX — Problems, Recalls & Safety Data

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N/A

Safety Rating

28

Owner Complaints

1 Crash

0

Recalls

NO ACTIVE RECALLS

0

Service Bulletins

0

Investigations

Overview of the 2004 LEXUS GX

The 2004 LEXUS GX has received a total of 28 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). The most commonly reported problems involve the Structurebody (7 complaints), Suspension (4 complaints), and Unknown Or Other (4 complaints).

Recalls for the 2004 LEXUS GX

There are no recalls on file with NHTSA for the 2004 LEXUS GX. No Active Recalls

Owner Complaints for the 2004 LEXUS GX

28 complaints have been filed with NHTSA for the 2004 LEXUS GX. Below is a breakdown by vehicle component.

Most Recent Complaints

#11666410 | AIR BAGS | | N/A miles
I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard material fractures or delaminates, it could interfere with proper expansion and deployment of the front passenger airbag in the event of a collision. Despite the severity of this condition, Lexus has only issued a “limited-service campaign” rather than a full safety recall. Under that campaign, Lexus offers repair assistance only to owners located within certain regions and only if they pay a service fee. I contacted Lexus Headquarters, and requested a complete, no-cost replacement of the defective dashboard assembly, and was declined without satisfactory justification. I consider this response inadequate because: 1.Safety Risk to Occupants oThe dashboard crack traverses the airbag deployment zone. oIf the material fails, the passenger airbag may not be deployed correctly or on time. 2.Insufficient Remedy oA limited-service campaign does not guarantee replacement or cover all affected vehicles. oOwners outside specified regions or who have previously paid for dashboard repairs receive no assistance. 3.Regulatory Precedent oFederal Motor Vehicle Safety Standard (FMVSS) No. 208 mandates reliable airbag deployment. oA comprehensive recall would ensure all affected vehicles receive robust, no-cost repairs. I respectfully request that NHTSA open an investigation under 49 U.S.C. § 30162(a) to determine whether this dashboard cracking constitutes a safety-related defect warranting a nationwide recall. I am prepared to provide photographs, service records, and any additional information needed.
#11666410 | UNKNOWN OR OTHER | | N/A miles
I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard material fractures or delaminates, it could interfere with proper expansion and deployment of the front passenger airbag in the event of a collision. Despite the severity of this condition, Lexus has only issued a “limited-service campaign” rather than a full safety recall. Under that campaign, Lexus offers repair assistance only to owners located within certain regions and only if they pay a service fee. I contacted Lexus Headquarters, and requested a complete, no-cost replacement of the defective dashboard assembly, and was declined without satisfactory justification. I consider this response inadequate because: 1.Safety Risk to Occupants oThe dashboard crack traverses the airbag deployment zone. oIf the material fails, the passenger airbag may not be deployed correctly or on time. 2.Insufficient Remedy oA limited-service campaign does not guarantee replacement or cover all affected vehicles. oOwners outside specified regions or who have previously paid for dashboard repairs receive no assistance. 3.Regulatory Precedent oFederal Motor Vehicle Safety Standard (FMVSS) No. 208 mandates reliable airbag deployment. oA comprehensive recall would ensure all affected vehicles receive robust, no-cost repairs. I respectfully request that NHTSA open an investigation under 49 U.S.C. § 30162(a) to determine whether this dashboard cracking constitutes a safety-related defect warranting a nationwide recall. I am prepared to provide photographs, service records, and any additional information needed.
#11656859 | STRUCTURE:BODY | | N/A miles
Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.
#11656859 | SUSPENSION | | N/A miles
Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.
#11656859 | UNKNOWN OR OTHER | | N/A miles
Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.

View all Structurebody complaints →

Safety Rating for the 2004 LEXUS GX

NHTSA has not yet tested the 2004 LEXUS GX in its New Car Assessment Program.

Technical Service Bulletins for the 2004 LEXUS GX

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2004 LEXUS GX

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the LEXUS GX

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Other LEXUS Models

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