2013 LEXUS GS Steering Problems

The contact called on behalf of the owner of a 2013 Lexus GS 350. The contact stated that while his daughter was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle while making a right or left turn, and the steering wheel was moved all the way. The contact stated that it felt like the tires were driving over a bumpy road. In addition, the vehicle independently veered to the left while driving. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the steering wheel electronic control unit had failed. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 12V221000 (STEERING); however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 71,000.

I own a 2013 GS350 RWD BASE MODEL. I have been having issues with the steering in this car since it was purchased in 2021 with100k miles. It seems to do great at lower speeds or on curvy roads, but when I drive on interstate going straight at around 70 to 80 mph is where it really becomes noticeable. The vehicle does not want to drive straight for anything. It does not pull in one certain direction; it is literally all over the road. I'd like to note that i have new shocks and upper shock mounts in the front, as well as tires all the way around, also replaced the sway bar linkages on the front and did an alignment. But the vehicle will veer from left to right with no rhyme or reason so bad that you cannot take your eyes off of the road to even adjust...

When driving at highway speeds for more than 10 minutes the steering becomes increasingly stiff until it starts locking the wheel in position. It takes quite a bit of force to get it to unlock and then whatever new position it's in it will lock that new position. It will lock in a straight line or in a turn so I could let go of the wheel and it will keep turning. This leads to a potentially dangerous ping ponging back and forth until I get it to lock in a position that matches the road to stay in my lane. If I slow down to below 40mph it resets back to a normal steering feel until I speed up again. The alignment and wheel balance are both good. The suspension components are not warn out to cause a change in alignment. The car does not have lane keep assist...

NOTCHY STEERING FEEL AT HIGHWAY SPEED. THE STEERING EXHIBIT AN INTERMITTENT NON-BINDING, NOTCHY STEERING FEELING AND/OR STEERING WHEEL DOES NOT SELF-CENTER CONDITION WHEN DRIVING AT HIGHWAY SPEEDS. LIFE THREATENING. VEERS TO LEFT OR RIGHT AND NEEDS QUICK CORRECTION.

SEPTEMBER 27TH 2017 - 2013 LEXUS GS 350 FOR 26432 FROM SANTA MONICA LEXUS IN LOS ANGELES CALIFORNIA SOLD THE CAR WITHOUT THE DEALER REVEALING RECALLS ON THE CAR BY CALIFORNIA LAW IT IS ILLEGAL TO NOT DISCLOSE INFORMATION ON NOVEMBER 2ND 2018 17 HE WAS MY ONE AIRBAG DEPLOYED LATER I FOUND OUT THAT HER HAIR BACK WOULD NOT EVEN HAVE TO BELIEVE IN THE DEALER DID NOT DISCLOSE THAT AT THE TIME OF PURCHASE WHICH IS A LOOFAH JANUARY 1ST OF 2019 I RECEIVED A LETTER FROM THE MANUFACTURER TELLING ME TO RETURN A CAR BECAUSE OF DASHBOARD RECALL DEALERSHIP DEALERSHIP REFUSE TO FIX THE DASHBOARD SEND WITH A LATER ON I FOUND OUT THAT THEY HAVE PERFORMED TWO OR THREE SET TEMP TO FIX ELECTRONIC CONTROL MODULE FLASH SOFTWARE TWICE FROM MY UNDERSTANDING THAT VOID YOUR WARRANTY I TURN MY CAR IN JANUARY 5TH 2019 SEND A...