2005 LEXUS ES Unknown Or Other Problems

DASHBOARD IS MELTING AND MAKING THE GLARE DIFFICULT TO DRIVE. HAS BEEN LIKE THIS FOR SOME TIME. JUST NOW FINDING OUT OTHER PEOPLE HAVE PROBLEMS WITH THIS. IT HAS LARGE BUMPS ON THE MELTING DASHBOARD. STARTED DOING THIS AROUND MAY, 2012.

THE CAR HAD JUST COMPLETED IT 5000 MILES SERVICE. AFTER LEAVING THE DEALERSHIP I DROVE ABOUT 5 MILES AND WAS STOPPED AT A TRAFFIC LIGHT. I FELT A JOLT AND GOT OUT OF MY CAR AND WALKED AROUND THE REAR AND SAW A TIRE LAYING IN THE ROADWAY BETWEEN MY CAR AND THE CAR BEHIND ME. THE DRIVER BEHIND ME SAID THAT THE TIRE APPEARED OUT OF NOWHERE AND BOUNCED UP AND UNDER HIS CAR AND THEN BOUNCED BACK AND HIT MY BUMPER. I DID NOT REALIZE THAT THE SPARE TIRE IS STORED UNDER THE VEHICLE IN THE 2005 LEXUS RX 330. I IMMEDIATELY RETURNED TO THE DEALER AND SHOWED THE SERVICE MANAGER THE TIRE AND THE COVER FOR THE TIRE WHICH HAD ALSO FALLEN OFF. HE OPENED THE COVER AND FOUND THAT THE METAL CABLE THAT HELD THE TIRE IN PLACE HAD SEVERED. HE SAID HE WANTED TO KEEP...