2012 LEXUS CT HYBRID — Problems, Recalls & Safety Data

The contact's son owns a 2012 Lexus CT200H. The contact stated that while his son was driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. An unknown warning light was illuminated. The contact's son veered to the side of the road and parked the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the brake actuator and the brake pump needed to be replaced. The vehicle was not repaired. The vehicle was towed to the local dealer, where the same diagnostic result was provided. The dealer related the failure to an unknown independent recall. The vehicle was towed back to the independent mechanic. The manufacturer was notified of the failure and informed the contact that the recall had expired; however, they would consider assisting with the repair if the dealer completed the repair. The vehicle was towed to a second dealer, Lexus of Tampa Bay (5852 N Dale Mabry Hwy, Tampa, FL 33614) and was repaired; however, the manufacturer denied assistance in covering the repair. The failure mileage was approximately 105,297.

TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW-BEAM HEADLIGHTS TURNED OFF INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING WITH THE HI-BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND WAS DIAGNOSED WITH NEEDING LOW-BEAM BULBS TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

TL* THE CONTACT OWNS A 2012 LEXUS CT200H. THE CONTACT STATED THAT WHILE DRIVING OVER BUMPY ROADS OR UNEVEN PAVEMENT, THERE WAS A DELAY BETWEEN WHEN THE BRAKE PEDAL WAS DEPRESSED AND WHEN THE BRAKES WOULD ENGAGE, EXTENDING THE BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO LINDSAY LEXUS OF ALEXANDRIA (3410 KING ST, ALEXANDRIA, VA 22302, 571-982-7873) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2012 LEXUS CT 200H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL REPAIR COMPLETED BECAUSE NO TECHNICIANS WERE WILLING TO ASSIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SPARK TOYOTA (4855 US-501, MYRTLE BEACH, SC) WAS CONTACTED AND STATED THAT THEY DID NOT HAVE A CERTIFIED LEXUS TECHNICIAN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ENGINE KNOCK DURING IDLE IN MORNING (COOL CONDITIONS, NOT COLD).BUT STILL SMOOTH DRIVING AND NO OTHER OBSERVED ISSUES. THEN TWO DAYS LATER THREW CODE P0301 MISFIRE, AND NEXT DAY WHITE SMOKE (COOLENT RESERVOIR DECREASE) AND APPEARS TO BE BLOWN HEAD GASKET. ENGINE ONLY 122K MILES, FULLY SERVICED WITH SPARK PLUG CHANGE AT 119K. NHTSA SERVICE BULLETIN L-SB-0028-13 MAY INDICATE LINK TO EGR VALVE/LINE BLOCKAGE. DEALER NON-RESPONSIVE.