2021 LAND ROVER DISCOVERY — Problems, Recalls & Safety Data

While driving my 2021 Land Rover Discovery (MHEV) in active traffic, the vehicle suddenly displayed an “Electrical system fault – Stop safely” warning. Immediately after the warning, the vehicle lost power and shut down, leaving me stalled in traffic with no ability to safely move the vehicle out of the roadway. There was no prior warning, no gradual degradation, and no driver-caused condition. The shutdown appeared to be related to the 48-volt mild-hybrid electrical system, possibly involving the DC-DC converter or battery management system, which disabled critical vehicle functions. This failure created an immediate safety hazard. I was at risk of being rear-ended and had limited ability to safely exit traffic. The vehicle became effectively inoperable without warning, which is unacceptable in real-world driving conditions. What is especially concerning is that: •The warning instructed me to “stop safely,” yet the vehicle did not allow time or power to do so •There were no visible issues beforehand •The issue appears consistent with known Land Rover MHEV electrical failures •Software updates were present, but did not prevent the failure A sudden electrical shutdown in traffic poses a serious safety risk to drivers, passengers, and others on the road. This issue should be investigated for potential defect, recall, or mandatory repair, as it compromises safe vehicle operation.

MHEV vehicle is offline; car completely shut down, resulting in loss of power on the road.

I own a 2021 Land Rover Discovery with VIN [XXX] , and I am experiencing issues that align with the national recall for the MHEV battery. My vehicle’s start-stop functionality fails intermittently, and the system is in an “offline state,” disrupting communication and critical functions. Additionally, due to these MHEV battery errors, my vehicle cannot receive over-the-air updates provided by Land Rover, further impacting its performance and reliability. I request that my vehicle be reviewed for inclusion in the recall and that the necessary repairs be covered. This ongoing issue presents a significant inconvenience and safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an update to Complaint Number 11436854, submitted on 10/14/2021, 5:53:21 PM Additional service has been performed on the vehicle to identify and correct random electrical faults interrupting the safe operations of this vehicle. Service record generated by Land Rover Boise, ID (RO Number 520844) is attached as an uploaded file. This RO indicates the third repair by Land Rover dealers that have serviced this vehicle (Lynnwood, WA; Flatirons, CO and Boise, ID) regarding the Ground Stud Update, and now provides the documentation of another ground fault in the Locking Actuator (door locks are randomly actuating w/driving).

This is an update to Complaint Number 11436854, submitted on 10/14/2021, 5:53:21 PM Additional service has been performed on the vehicle to identify and correct random electrical faults interrupting the safe operations of this vehicle. Service record generated by Land Rover Boise, ID (RO Number 520844) is attached as an uploaded file. This RO indicates the third repair by Land Rover dealers that have serviced this vehicle (Lynnwood, WA; Flatirons, CO and Boise, ID) regarding the Ground Stud Update, and now provides the documentation of another ground fault in the Locking Actuator (door locks are randomly actuating w/driving).