2020 KIA TELLURIDE Exterior Lighting Problems

The headlights on this car are pointed too high. When driving on the road at night vehicles coming the other way often assume you have your bright lights on and flash you with their bright lights which can temporarily blind you - obviously a big safety problem! If this only happened once in a while I'd say no big deal but it happens EVERY SINGLE TIME YOU DRIVE THE CAR! I've spoken with other 2020 Kia Telluride owners and they report the exact same problem. I've spoken to the Kia representative at our local dealer about this and his attitude was basically "not my problem". Please, tell Kia to fix this problem. Otherwise there will be accidents that could have been avoided. Thanks.

The contact owns a 2020 Kia Telluride. The contact stated while attempting to have a vehicle inspected, it was discovered that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the part to do the recall repair was not available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

It took 8 months to repair the Recall #SC299B HALOGEN HEADLAMP-BOTH. Repair was done 04/03/2025, which appears to have not last long as high beam is low again and I am afraid to drive in early morning, dusk, or evening due to the timid, low bearing high beams. This is very unsettling as we have made three complaints due to negligence and lack of efficiency for recall repair, being in an accident due to not seeing a deer run across and we hit it, as well as, failed state inspection due to light issues (twice) that negatively impacted financial stability and job security as one driver has to have a clear safety inspection in order to work. Kia corporate has been contacted 6 times via email and called back to discuss ongoing issues, however, there does not appear to be any resolution and/or willingness to discuss ongoing issues with our...

I have had mi car in multiple shops and been told they can’t repair my headlights. The bulb keeps blowing and now the headlight highbeam doesn’t work and my state inspection is coming up next month and the corporate office says there nothing they can do till the part is available. I need my car fixed for my safety and my family’s safety. I don’t know what else to do

What component or system failed or malfunctioned, and is it available for inspection upon request? POWER TRAIN, OIL CONSUMPTION, CAMSHAFT POSITION , CIRCUIT SENSORS A X 4, HEADLAMPS HIGH BEAMS DO NOT FUNCTION.CHECK ENGINE LIGHT FAILS. How was your safety or the safety of others put at risk? I DONT FEEL SAFE DRIVING AFTER SUNSET IF I CANT SEE ROAD WHEN NEEDED MY HIGH BEAMS DID NOT FUNCTION I WAS TOLD IT WAS FIXED BUT THERE WERE NO PARTS. STILL AN ISSUE. Has the problem been reproduced or confirmed by a dealer or independent service center? YES about 4 times. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO BEFORE THE 4TH WEEK OF HAVING VEHICLE AFTER 3 WEEKS OF PURCHASE WITH NO OIL.I REPORTED IT TO Y SELLER WAS TOLD TO PAY TO FIX AT...

I brought veh to Covina Kia on 1-6-25 for recall (SC299B) of headlight high beams failure. George Arroyo refused to take my veh in telling me my warranty had expired. I told him the safety recall had to be addressed. I insisted mileage doesn’t not void a safety recall. He finally took veh in. My veh has been at dealership for 16 days and has not been touched. It is obvious dealership doesn’t want to perform recall because there is no money to be made for the technician and service advisor. I am getting automated texts but no person calls back to inform me about the exaggerated delays. I have filed a complaint with Kia Motors and situation has not changed, my vehicle is still parked at the dealership.

 The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000( EXTERIOR LIGHTING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated when the vehicle was taken to the dealer, the contact was informed that the parts to perform the recall repair were on back order. The contact stated that the parts had not been made available even after waiting for a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Continues to have issues with dealership to remedy/correct recalls. Have waited for 60+ days since recall remedy was initiated in August 2024 Headlights continue to be a hazzard and due to this we had unfortunate incident of a deer running out and inability to see in the dusk of 6am due to lack of head lights. This has caused immense hardship regarding finances and maintaining a job as we are down one car and Kia has not offered and:or received all parts for any repairs of the recall. Advised if we attempted to fix one recall (power seat) then our “ticket will be closed and you will need to pay out of pocket for the headlights”. However this is not consistent or within the regulations of Recalls and good faith attempts. I have already contacted an attorney to pursue legal counsel. I feel KIA will need to apologize and really...

I have had been in several times to correct the recall, they noted the seat repaired under warrenty but the service advisor was stuck when retrieving my car. Headlights have need in twice and I’m being told the fix failed to correct the headlights. Wipers stop working intermittently and paint is down to bare metal along windshield and hood. This car is crap.. rear seat folds up when sitting on it and I am repiadmy told they don’t see a problem. Seats are not electric in the rear. This has a feature of an auto close from the back for loading. And it is triggered when my kids sit in it. Only the right rear captains chair.

The headlights perform poorly when fully functional, one is out and when I replaced the light it still is not working and now that one is out I am scared to drive at night for fear of hitting a child or pet in my complex. And i will not allow my son to drive because he may get seriously hurt as well. This issue needs to be resolved as to why the headlights just go out and are not fixable with a bulb replacement.

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V1480000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The recall 24V148 regarding headlight High beam issue from Gebruary of thus year still has no remedy in order to fix the issue. It has been 6 months and the dealerships just say sorry we don't have any solution even though the recall associated with my car doesn't apply due to the headlamps being replaced with completely different ones already myself. Why is it being allowed that y kkntha later they still don't have a solution so this causes issues with my income because I can't rent my car out due to the open recall

The contact owns a 2020 Kia Telluride. The contact stated while driving at approximately 40 MPH, the contact attempted to activate the high beam headlights; however, the high-beam headlights failed to function. No warning lights were illuminated. The contact stated that the high beam headlights warning light illuminated but failed to function as intended. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The highbeams quit working Causing poor visibility

Projector high beams not working. Tested the fuse and relay and both tested fine. Replaced headlights. No remedy other than replacing entire headlight assembly. This is a safety issue and should be recalled and repaired by dealer.

The high beams do not work. Neither one. Bulb replacement did not fix either.

The high beams of the vehicle are no longer operational. Changing the light bulb does not solve the problem. As per the dealer, the entire unit must be replaced. The failure occurred while driving in the night.

The hi-beam function in the headlights are inoperable. I recently purchased this vehicle and the service department at the dealership of purchase confirmed afterwards that the hi beam function does not work. I do not understand how this is not a safety recall on all 2020 Tellurides as there are many forums from individuals who have experienced the same issue. Simply replacing the faulty system kicks the bucket down the road. Unable to utilize the high beams in remote areas reduces safety.

High beams no longer work on the front lights.

Both High Beam headlights failed. Turning on the High Beam illuminates the blue indicator light on the dash, but no change occurs in exterior illumination. The dangers of high speed highway driving (70 MPH) go way up. There is no backup in case the low beam also breaks. And the cost to repair is extremely expensive.

HEADLIGHTS: have DEPLORABLE visibility, particularly around corners making it nearly impossible to see at night. It is GROSSLY DANGEROUS, and unacceptable to equip a vehicle with such low quality headlights. However, On January 13th 2024 the hi beams ceased to function at all, which has left me unable to drive at night. As a single mother this is a huge hinderance for my young sons and their activities especially this time of year getting dark at 4:30pm. DRIVER SEATBELT MALFUNCTION: The seatbelt has all but completely failed to retract upon removal, leaving the entire thing loose causing to twist and get caught in the door. It will not retract upon collision which also is a PRIORITY SAFETY CONCERN. DRIVER SIDE MIRROR: Gets stuck in the folded position, and more times than not, I then have to manually unfold it. This causes the saved position for my optimal rear visibility to...

High beam lights stopped working. Regular lights work. Seems like this is happening to other owners of same make and model year.

Started to notice the high beams where not working. The dash light shows the high beams were on but the lights never changed. I purchased 2 new low/high beams bulbs. That did not fix the issue. My telluride has over 60k miles on it. Doing teacher everyone who has a 2020 kia telluride has this issue just after vehicle hits just over 60k miles. Never noticed before as we never drove at night time before november.

My high beam headlights are not working. There is no change whether the high beams are on or off.

High beams quit working. I have replaced the relay, fuse, and bulbs. Low beams work but the high beam functionality is 100% lost. My trim utilizes the single bulb with electronic curtain to toggle between low and high beams. Seems to be a deeper issue within the headlight assembly.

Brights stopped working. They do not turn on, even though you pull the lever, and the dash light comes on

Right high beam stopped working. Low beams work, no indicators, bulb has been changed. Jist stopped working.

Bright head light stopped working without any cause.

High beams failure. Yes it is available for inspection. I live/travel in rural area with large sized wildlife. I require the ability to have high beams. I haven’t taken it to a service center, nor has any inspection been conducted. No warning lights, to the contrary, the interior instrumentation shows high beams are on even though they aren’t. This has been since I purchased the vehicle 2 months ago.

Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance

RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.

High beam headlights will not turn on

I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.

We were on a back country road in the dark, tried to use our high beam lights, but they would not come on. The blue light illuminated as if they were turning on, but nothing happened. We had no warning lights or indication that the system had failed.

My high beams aren't working. All I have access to are my low beams.

This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and...

High beam headlights stopped working without warning

Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night. Now that I'm driving it in the dark in the mornings and evenings, I noticed it.

Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles. It is very difficult to get the headlights replaced under warranty because of the intermittent problem and for this there should be a complete recall of the defective headlights. Increasing the warranty doesn't fix the problem because they are defective. I believe kia is increasing the warranty to avoid a recall. Please issue a recall before there is injury.

The headlights on my vehicle do not provide adequate light. Also, the bright headlight option does not work. The blue indicator on the dash illuminates but neither of the headlights produce bright lights, only the standard lights.

Hi beams stopped working

The high beams suddenly stop working without any prior indication. Although the dashboard indicates that the high beams are on, they are not functioning. Conversely, the low beams continue to work properly. No warning lights are illuminated, and despite attempting to resolve the issue by replacing the bulbs, it remains unresolved.

Hibeams completely stopped working without warning

While driving down a very dark road, I noticed my high beams did not work. High beams are an essential feature for safe nighttime driving, and when they're not working, it can be dangerous because non-functioning high beams can compromise your ability to see and react to potential dangers while also affecting the safety of other drivers, making it a significant safety concern. I made an appointment to have this issue diagnosed but my appointment date is not until Jan 2nd which also poses a safety risk.

The contact's husband owns a 2020 Kia Telluride. The contact stated while driving 70 MPH, the high-beam headlights became inoperable. There was no warning light illuminated. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the local dealer several times, but the dealer could not duplicate the failure. The vehicle was taken to a second dealer, Fred Anderson Kia of Greenville (2424 Laurens Rd, Greenville, SC 29607) where the high beam fuse and bolts were inspected, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

Hi beam indicator on dash comes on when activated but the headlamps do not go to hi beam. Can't see as well at night without hi beams. Hi beams haven't worked the last few night drives. There are no warning la.ps to indicate a problem.

High beams do no turn on, however, the light indicator on the dash is on.

Both high beams suddenly went out and are no longer working. Regular headlights are working though. This is a safety concern.

My hi beams don’t work. I replaced the fuse and the bulbs and still nothing. It shows the indicator on the dash when I switch to hi beams but the function itself doesn’t work.