2023 KIA SPORTAGE HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

142

Owner Complaints

5 Crashes

1

Recall

ACTIVE RECALL

21

Service Bulletins

0

Investigations

Overview of the 2023 KIA SPORTAGE HYBRID

The 2023 KIA SPORTAGE HYBRID has received a total of 142 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 21 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Electrical System (27 complaints), Vehicle Speed Control (21 complaints), and Engine (19 complaints).

Recalls for the 2023 KIA SPORTAGE HYBRID

NHTSA has recorded 8 recalls for the 2023 KIA SPORTAGE HYBRID, potentially affecting up to 871,488 vehicles.

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Recall 23V298000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 108,936 vehicles affected

Defect: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle...

Consequence: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

View full details →

Owner Complaints for the 2023 KIA SPORTAGE HYBRID

142 complaints have been filed with NHTSA for the 2023 KIA SPORTAGE HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719154 | ELECTRICAL SYSTEM | | N/A miles
3 times in the last two days, and dozens of times over the last six months, while driving or while idling, the "check hybrid system" warning has flashed. When it happens the car does into limp mode, where it will go no faster than 13mph. this has happened in the left lane of a highway where there is no where to pull over except the lane, since there is no time to get over before the vehicle shuts down. the car essentially will shut down in the middle of driving, no matter where it is. Especially with my kids in the car it is terrifying hazard. I have brought the car to the Kia service and since its not easily reproducible they have not been able to help and have offered no solutions.
#11719154 | POWER TRAIN | | N/A miles
3 times in the last two days, and dozens of times over the last six months, while driving or while idling, the "check hybrid system" warning has flashed. When it happens the car does into limp mode, where it will go no faster than 13mph. this has happened in the left lane of a highway where there is no where to pull over except the lane, since there is no time to get over before the vehicle shuts down. the car essentially will shut down in the middle of driving, no matter where it is. Especially with my kids in the car it is terrifying hazard. I have brought the car to the Kia service and since its not easily reproducible they have not been able to help and have offered no solutions.
#11719154 | VEHICLE SPEED CONTROL | | N/A miles
3 times in the last two days, and dozens of times over the last six months, while driving or while idling, the "check hybrid system" warning has flashed. When it happens the car does into limp mode, where it will go no faster than 13mph. this has happened in the left lane of a highway where there is no where to pull over except the lane, since there is no time to get over before the vehicle shuts down. the car essentially will shut down in the middle of driving, no matter where it is. Especially with my kids in the car it is terrifying hazard. I have brought the car to the Kia service and since its not easily reproducible they have not been able to help and have offered no solutions.
#11713478 | ENGINE | | N/A miles
The vehicle frequently fails to engage gas engine when depressing gas pedal to any degree. A full push of the gas pedal does not result in gas engine engagement. This has happened over 15 ties since the recall computer update last summer (2025). This creates extreme danger because the operator expects the full power of the engine to engage when pulling out of intersections or crossing oncoming traffic, but the engine does not engage causing a slow, creeping acceleration from the electric motor only. I took it into the Kia dealer and they found nothing wrong. No warning lights occur when the malfunction happens. And no check engine lights occur either. The only correction is to fully turn the vehicle off and back on. Doing that resets everything back to normal. This malfunction usually occurs within the first 25-30 minutes of vehicle operation.
#11713478 | POWER TRAIN | | N/A miles
The vehicle frequently fails to engage gas engine when depressing gas pedal to any degree. A full push of the gas pedal does not result in gas engine engagement. This has happened over 15 ties since the recall computer update last summer (2025). This creates extreme danger because the operator expects the full power of the engine to engage when pulling out of intersections or crossing oncoming traffic, but the engine does not engage causing a slow, creeping acceleration from the electric motor only. I took it into the Kia dealer and they found nothing wrong. No warning lights occur when the malfunction happens. And no check engine lights occur either. The only correction is to fully turn the vehicle off and back on. Doing that resets everything back to normal. This malfunction usually occurs within the first 25-30 minutes of vehicle operation.

View all Electrical System complaints →

Safety Rating for the 2023 KIA SPORTAGE HYBRID

NHTSA has not yet tested the 2023 KIA SPORTAGE HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2023 KIA SPORTAGE HYBRID

Kia America, Inc. has issued 21 technical service bulletins (TSBs) for the 2023 KIA SPORTAGE HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_ELE399_R1 — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the ‘BMS’ system software on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles...

TSB_ELE399_R1 — FUEL/PROPULSION SYSTEM

TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the ‘BMS’ system software on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles...

SC338_OWNR_NQ5_102 — ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION: EXPANSION (SC338 Flight 102) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles...

TSB_ELE399 — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: BMS DISCHARGE LOGIC IMPROVEMENT - This bulletin provides information to upgrade the ‘BMS’ system software on certain 2023-2024MY Sportage (NQ5 HEV) vehicles produced from February 15, 2022, through December 15, 2023, which may experience excessive discharging of the 12V lithium battery while parked, potentially resulting in a...

TSB_SC338_R1 — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to upgrade the Battery Management System...

SC338_OWNR_NQ5 — FUEL/PROPULSION SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC338) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the battery management system (BMS) to prevent overcharging of the 12V Lithium battery in certain 2023-2024 MY Sportage Hybrid (HEV) vehicles to ensure compliance...

SC335_TSB_CLSD — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC335) CLOSED AND SUPERSEDED TO SC338 (TSB) - This bulletin is now closed. "This bulletin provided information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023-2024MY Sportage HEV (NQ5 HEV) vehicles produced from February...

SC338_TSB — ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin provides information to upgrade the Battery Management System ‘BMS’ software logic on certain 2023MY Sportage HEV (NQ5 HEV) vehicles produced from February 15, 2022 to October 28, 2023, and 2023-2024MY Niro HEV...

SC338_POC — FUEL/PROPULSION SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: SC338_POC: PROOF OF CORRECTION CARD

SC338_QA — ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC338) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign SC338.

Showing 10 of 21 technical service bulletins.

NHTSA Investigations for the 2023 KIA SPORTAGE HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KIA SPORTAGE HYBRID

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Other KIA Models

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