2017 KIA RIO — Problems, Recalls & Safety Data
4/5
Safety Rating
34
Owner Complaints
2
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2017 KIA RIO
The 2017 KIA RIO has received a total of 34 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH. 4 technical service bulletins have been issued by Kia America, Inc. for this model year. The most commonly reported problems involve the Engine (8 complaints), Service Brakes Hydraulic (6 complaints), and Unknown Or Other (6 complaints).
Recalls for the 2017 KIA RIO
NHTSA has recorded 4 recalls for the 2017 KIA RIO, potentially affecting up to 4,099,256 vehicles.
Recall 23V652000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 1,730,192 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner...
View full details →Recall 23V652000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 1,730,192 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner...
View full details →Recall 23V594000 — LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
| 319,436 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
View full details →Recall 23V594000 — LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
| 319,436 vehicles affected
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
View full details →Owner Complaints for the 2017 KIA RIO
34 complaints have been filed with NHTSA for the 2017 KIA RIO. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 8 | 0 | 3 | 0 | 0 |
| Service Brakes Hydraulic | 6 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 1 | 0 | 0 |
| Air Bags | 3 | 3 | 0 | 4 | 0 |
| Electrical System | 3 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagestrunk Lidlock | 2 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 1 | 0 | 2 | 0 |
| Service Brakes | 1 | 0 | 1 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Unknown
My son and I were driving home from work on IH-35 and I noticed smoke coming from under my hood. Then within seconds, flames appeared moving quickly towards the windshield. I attempted to move to the shoulder and after doing so, I was unable to stop since the brakes were no longer working. I had to use the parking brake when it slowed down and then once stopped, my son and I jumped out of the vehicle and within 3-5 seconds, the entire car was overcome with fire which then exploded.
My son and I were driving home from work on IH-35 and I noticed smoke coming from under my hood. Then within seconds, flames appeared moving quickly towards the windshield. I attempted to move to the shoulder and after doing so, I was unable to stop since the brakes were no longer working. I had to use the parking brake when it slowed down and then once stopped, my son and I jumped out of the vehicle and within 3-5 seconds, the entire car was overcome with fire which then exploded.
The contact owns a 2017 Kia Rio. The contact stated that while attempting to open the trunk with the key fob, the trunk failed to unlock or open. In addition, the contact engaged the emergency gear, and the trunk would not open. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 190,000.
No parts available to fix hydraulic electronic control unit HECU. Been told this since December 2023. Received another letter dated 4/10/3024. The remedy is now available. Being told again there are no parts. Went by another car insurance company. Being told I cannot get a quote because of repair problems with recalls.
Safety Rating for the 2017 KIA RIO
The 2017 KIA RIO received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 KIA RIO
Kia America, Inc. has issued 4 technical service bulletins (TSBs) for the 2017 KIA RIO. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
CS2311_TSB_R1 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder...
CS2307L_OWNR2 — STEERING
CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will...
CS2307L_OWNRJBUB — EQUIPMENT
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will...
TSB_FUE043 — FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: FUEL SMELL ECU LOGIC IMPROVEMENT AND CHARCOAL CANISTER REPLACEMENT - This bulletin provides the procedure to improve the logic of the Engine Control Unit (ECU) and replace the evaporative system charcoal canister on some 2014-2017MY Rio (UB) vehicles with Gamma 1.6 GDI engines, produced from September 17,...
NHTSA Investigations for the 2017 KIA RIO
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KIA RIO
- 2012 KIA RIO — 70 complaints
- 2013 KIA RIO — 216 complaints
- 2014 KIA RIO — 73 complaints
- 2015 KIA RIO — 69 complaints
- 2016 KIA RIO — 108 complaints
- 2017 KIA RIO (current)
- 2018 KIA RIO — 33 complaints
- 2019 KIA RIO — 26 complaints
- 2020 KIA RIO — 36 complaints
- 2021 KIA RIO — 23 complaints
- 2022 KIA RIO — 11 complaints
Other KIA Models
- KIA SORENTO — 13,451 total complaints
- KIA OPTIMA — 10,045 total complaints
- KIA SOUL — 7,147 total complaints
- KIA SPORTAGE — 6,540 total complaints
- KIA FORTE — 3,450 total complaints
- KIA SEDONA — 3,334 total complaints
- KIA SEPHIA — 3,080 total complaints
- KIA TELLURIDE — 2,109 total complaints