2012 KIA OPTIMA HYBRID Engine And Engine Cooling Problems

TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE. THE DEALER (JIM BONE KIA, 1255 SANTA ROSA AVE, SANTA ROSA, CA 95404, (707) 545-7050) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE HYBRID MODEL EXHIBITED THE SAME FAILURE AS THE RECALL, BUT THE MANUFACTURER REFUSED TO APPROVE THE REPLACEMENT OF THE ENGINE ASSEMBLY AND THE DEALER DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ... .UPDATED 11/16/17 *BF *TR

WE FIRST TOOK IT TO EDWARDS KIA IN COUNCIL BLUFFS, IA ON 2/11/15. WHEN I ORIGINALLY TOOK IT TO THEM, THE SERVICE ENGINE LIGHT HAD JUST COME ON AND THE CAR HAD JUST STARTED DOING THE LUNGING AND HESITATING WHEN SHIFTING IN LOWER GEARS. IT WAS AS IF THE ACCELERATOR WAS STICKING. THEY DOWNLOADED A COUPLE UPDATES AND TURNED THE SERVICE ENGINE LIGHT OFF. THEY ADVISED THE LIGHT CAME ON BECAUSE OF THE UPDATE THAT WAS NEEDED AND SAID THAT THE SHIFTING /IDLING ISSUE WAS BETTER. AS SOON AS I DROVE IT, I NOTICED IT WAS STILL DOING THE SAME THING. ON 2/23/15 I TOOK IT BACK IN AND THEY ADVISED THAT THERE WERE TWO PARTS TO THE DOWNLOAD AND THAT THEY HAD PUT THE SECOND PART ON AND THOUGHT IT WAS BETTER. THEY ALSO GAVE ME A KIA TECH SUPPORT SHEET ON HOW TO ADDRESS THE PROBLEM. THIS INCLUDED...