2024 KIA K5 — Problems, Recalls & Safety Data

On 10/20/25 as a rideshare driver one of my riders told me that the right side back seat was lifting. I could not believe what the rider was telling me until one of my family members told me the same thing. I immediately for safety reasons parked the car and started searching about any problems with the gas tank, for my surprise there was a serious safety problem in the car where the gas tank was expanding. The car could have got on fire and exploited putting my family, riders and myself at the risk of death. This was reported to Kia Customer Care on 10/20/2025, case # XXX, and later was complemented with the Kia Customer Care case # XXX. On 11/11/25 Kia America recognized that the car was unrepairable and offered a buyback process which was accepted by me on 11/12/25. It has passed 105 days since the car was parked and not used for ridesharing, my main source of income. During this 105 days Kia Finance America has been demanding payments from me, they have not stopped the billing despite my several request. Kia offered me rent a car through Enterprise which does not allow to do ridesharing with their cars, and also car rental reimbursement which I cannot afford. As of today, my lost income has achieved the amount of $ 33,036.77; this was warned to Kia America since the beginning of the process. Kia America has been very a bureaucratic company, and the buyback process has not been finished due to the lack of check from Kia America to the company Morley. All I want is to finish the buyback process because it is giving me a very bad psychological and economic hardship times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 10/20/25 as a rideshare driver one of my riders told me that the right side back seat was lifting. I could not believe what the rider was telling me until one of my family members told me the same thing. I immediately for safety reasons parked the car and started searching about any problems with the gas tank, for my surprise there was a serious safety problem in the car where the gas tank was expanding. The car could have got on fire and exploited putting my family, riders and myself at the risk of death. This was reported to Kia Customer Care on 10/20/2025, case # XXX, and later was complemented with the Kia Customer Care case # XXX. On 11/11/25 Kia America recognized that the car was unrepairable and offered a buyback process which was accepted by me on 11/12/25. It has passed 105 days since the car was parked and not used for ridesharing, my main source of income. During this 105 days Kia Finance America has been demanding payments from me, they have not stopped the billing despite my several request. Kia offered me rent a car through Enterprise which does not allow to do ridesharing with their cars, and also car rental reimbursement which I cannot afford. As of today, my lost income has achieved the amount of $ 33,036.77; this was warned to Kia America since the beginning of the process. Kia America has been very a bureaucratic company, and the buyback process has not been finished due to the lack of check from Kia America to the company Morley. All I want is to finish the buyback process because it is giving me a very bad psychological and economic hardship times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Water intrusion from A/C system Mold growth inside cabin Health effects Vehicle returned unrepaired / unsafe

Water intrusion from A/C system Mold growth inside cabin Health effects Vehicle returned unrepaired / unsafe

The contact owns a 2024 Kia K5. The contact received the recall notice of NHTSA Campaign Number: 25V794000 (Fuel System, Gasoline). The contact was concerned that the vehicle might catch fire while driving. The local dealer was contacted and confirmed that the parts to do the recall repair were not available. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.