2013 KEYSTONE SPRINTER — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2013 KEYSTONE SPRINTER
The 2013 KEYSTONE SPRINTER has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. The most commonly reported problems involve the Equipmentappliancerefrigerator (1 complaint), Service Brakes (1 complaint), and Suspension (1 complaint).
Recalls for the 2013 KEYSTONE SPRINTER
NHTSA has recorded 1 recall for the 2013 KEYSTONE SPRINTER, potentially affecting up to 1,205,997 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Owner Complaints for the 2013 KEYSTONE SPRINTER
3 complaints have been filed with NHTSA for the 2013 KEYSTONE SPRINTER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentappliancerefrigerator | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2013 Keystone Sprinter equipped with the original Dometic Refrigerator, Model Number: DM2652RBX, Serial Number: 24595696. The contact stated that while parked and occupying in the RV, the contact discovered that the refrigerator was not cooling as intended, causing the food to spoil. The contact immediately unplugged the refrigerator, refilled the propane and the refrigerator failed to work as intended. The contact also stated that brakes for the trailer was inoperable. The contact stated that the cause of the failure had not been determined by a dealer or independent mechanic. The manufacturer was notified of the failure; however, no assistance was offered.
The contact owns a 2013 Keystone Sprinter equipped with the original Dometic Refrigerator, Model Number: DM2652RBX, Serial Number: 24595696. The contact stated that while parked and occupying in the RV, the contact discovered that the refrigerator was not cooling as intended, causing the food to spoil. The contact immediately unplugged the refrigerator, refilled the propane and the refrigerator failed to work as intended. The contact also stated that brakes for the trailer was inoperable. The contact stated that the cause of the failure had not been determined by a dealer or independent mechanic. The manufacturer was notified of the failure; however, no assistance was offered.
SPRING HANGERS, FRONT AND REAR, ON THIS MODEL FIFTH WHEEL RV ARE NOT SECURELY ATTACHED TO STRUCTURAL MEMBER OF VEHICLE. FOR WHATEVER REASON AN EIGHT FOOT (APPROX) PIECE OF TWO INCH 16 GAUGE (THIN) STEEL SQUARE TUBING HAS BEEN WELDED TO THE BOTTOM OF THE FRAME MEMBER ON EACH SIDE OF THE VEHICLE. THE SPRING HANGERS (FRONT RIGHT AND LEFT AND REAR RIGHT AND LEFT AND BOTH RIGHT AND LEFT CENTER) ARE THEN WELDED TO THIS THIN SQUARE TUBING NOT THE FRAME. THE HANGERS ARE OF MUCH THICKER MATERIAL. WHAT I KNOW CAN AND DID HAPPEN WAS THAT THE RIGHT SIDE REAR SPRING HANGER TORE LOOSE FROM THIS HAPHAZARD CONFIGERATION. THIS RESULTED IN THE RIGHT SIDE REAR TIRE AND WHEEL BEING NOT DIRECTLY CONNECTED TO THE RV. THIS ALLOWED THAT TIRE TO TURN SIDEWAYS TO DIRECTION OF TRAVEL. RESULT WAS NEAR LOSS OF CONTROL OF TOW VEHICLE AND DAMAGE TO VARIOUS OTHER PARTS OF THE RV. THE VEHICLE WAS NOT MOVABLE OR EVEN TOWABLE UNTIL THE FAILED SPRING HANGER SUPPORT WAS WELDED BACK IN PLACE (TO THE SAME THIN TUBE THAT HAD ALREADY FAILED) THIS FAILURE OCCURRED TO ME YESTERDAY AM HAS IT WAS BEING TOWED SOUTH ON US 67 AT APPROX 55 MPH
Safety Rating for the 2013 KEYSTONE SPRINTER
NHTSA has not yet tested the 2013 KEYSTONE SPRINTER in its New Car Assessment Program.
Technical Service Bulletins for the 2013 KEYSTONE SPRINTER
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2013 KEYSTONE SPRINTER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE SPRINTER
- 2008 KEYSTONE SPRINTER — 5 complaints
- 2009 KEYSTONE SPRINTER — 1 complaint
- 2010 KEYSTONE SPRINTER — 1 complaint
- 2011 KEYSTONE SPRINTER — 1 complaint
- 2012 KEYSTONE SPRINTER — 1 complaint
- 2013 KEYSTONE SPRINTER (current)
- 2014 KEYSTONE SPRINTER — 0 complaints
- 2015 KEYSTONE SPRINTER — 1 complaint
- 2016 KEYSTONE SPRINTER — 0 complaints
- 2017 KEYSTONE SPRINTER — 1 complaint
- 2018 KEYSTONE SPRINTER — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints