2004 KEYSTONE SPRINTER — Problems, Recalls & Safety Data
N/A
Safety Rating
11
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2004 KEYSTONE SPRINTER
The 2004 KEYSTONE SPRINTER has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. The most commonly reported problems involve the Tires (4 complaints), Equipmentrecreational Vehicletrailer (2 complaints), and Electrical System (1 complaint).
Recalls for the 2004 KEYSTONE SPRINTER
NHTSA has recorded 3 recalls for the 2004 KEYSTONE SPRINTER, potentially affecting up to 1,489,409 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 08V325000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 161,250 vehicles affected
Defect: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE...
View full details →Recall 07V134000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 122,162 vehicles affected
Defect: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE...
View full details →Owner Complaints for the 2004 KEYSTONE SPRINTER
11 complaints have been filed with NHTSA for the 2004 KEYSTONE SPRINTER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Tires | 4 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailer | 2 | 0 | 1 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspensionfrontspringsleaf Spring Assemblyshackle | 1 | 0 | 0 | 0 | 0 |
| Suspensionrearaxlespindle | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
MY 5TH WHEEL CAMPER MODEL 252 FWRLS HAS A GVWR 8200 AND THE TIRES (ST205/75R15C) HAVE A 1820 RATING @ 50 PSI (MAX) WITH TWO AXLES EQUALING A TOTAL OF 4 TIRES THE MAX LOAD IS 7280. THEREFORE, THE CAMPER IS OVERLOADED 920 LBS BASED ON THE TIRE/WHEEL MAXIMUM LOAD CAPACITY. ISN'T THIS ILLEGAL. I ALWAYS THOUGHT THE TIRES LOOKED OVERLOADED OR LOW BUT THEY WERE AT MAX PRESSURE.
TL* THE CONTACT OWNS A 2004 KEYSTONE SPRINTER FIFTH WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LADDER THAT WAS MOUNTED ON THE REAR BY THE MANUFACTURER. THE SCREWS THAT WERE USED TO MOUNT THE LATER ENDED UP PENETRATING AN ELECTRICAL WIRE. THE CONTACT NOTICED THE PROBLEM WHEN HE TOUCHED THE LADDER AND FELT A SLIGHT SHOCK. AFTER FURTHER REVIEW, THE CONTACT FOUND OUT THAT THE LADDER HAD NOT BEEN GROUNDED PER ELECTRICAL CODE. THE VEHICLE WAS TAKEN TO THE MANUFACTURER AND WAS REPAIRED. THE CONTACT SUGGESTED THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIR AND WAS OFFERED HALF OF THE REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 5,000.
TL* THE CONTACT OWNS A 2004 KEYSTONE SPRINTER FIFTH WHEEL. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LADDER THAT WAS MOUNTED ON THE REAR BY THE MANUFACTURER. THE SCREWS THAT WERE USED TO MOUNT THE LATER ENDED UP PENETRATING AN ELECTRICAL WIRE. THE CONTACT NOTICED THE PROBLEM WHEN HE TOUCHED THE LADDER AND FELT A SLIGHT SHOCK. AFTER FURTHER REVIEW, THE CONTACT FOUND OUT THAT THE LADDER HAD NOT BEEN GROUNDED PER ELECTRICAL CODE. THE VEHICLE WAS TAKEN TO THE MANUFACTURER AND WAS REPAIRED. THE CONTACT SUGGESTED THAT THE MANUFACTURER SHOULD PAY FOR THE REPAIR AND WAS OFFERED HALF OF THE REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 5,000.
DOMESTIC COMPANY REGARDING REFRIGERATOR RECALL. 2004 SPRINTER TRAVEL TRAILER WAS PURCHASED NEW. *DT THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE IN THE MAIL. THE CONSUMER WAS ONLY BEEN ABLE TO FIND ONE DEALER WHO MADE SERVICE CALLS TO HOMES, BUT THEY CHARGED $240.00. THE CONSUMER STATED HE SHOULD NOT HAVE TO PAY THAT AMOUNT MONEY SINCE HE DID NOT CAUSE THE PROBLEM. DOMETIC STATED THEY WOULD ONLY COVER $60.00 OR THE CONSUMER WOULD HAVE TO FIND A CHEAPER DEALER.
MY 2004 KEYSTONE SPRINTER 293 FIFTH WHEEL CAUGHT FIRE WHILE PARKED IN MY DRIVEWAY. THE CHARLOTTE, NC FIRE INVESTIGATOR SUSPECTS IT STARTED AT THE REFRIGERATOR. MY REFRIGERATOR IS PART OF THE DOMETIC RECALL. MY INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING IF THE REFRIGERATOR DESIGN WAS THE CAUSE. THESE REFRIGERATOR ARE DANGEROUS AND DOMETIC NEEDS TO TAKE RESPONSIBILITY FOR THE LOSSES THAT OCCUR. KEYSTONE NEEDS TO BE HELD RESPONSIBLE AS WELL BECAUSE THEY ARE NOT ENSURING THEIR SUPPLIERS ARE PROVIDING SAFE COMPONENTS. *TR
Safety Rating for the 2004 KEYSTONE SPRINTER
NHTSA has not yet tested the 2004 KEYSTONE SPRINTER in its New Car Assessment Program.
Technical Service Bulletins for the 2004 KEYSTONE SPRINTER
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2004 KEYSTONE SPRINTER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE SPRINTER
- 1999 KEYSTONE SPRINTER — 0 complaints
- 2000 KEYSTONE SPRINTER — 0 complaints
- 2001 KEYSTONE SPRINTER — 0 complaints
- 2002 KEYSTONE SPRINTER — 5 complaints
- 2003 KEYSTONE SPRINTER — 1 complaint
- 2004 KEYSTONE SPRINTER (current)
- 2005 KEYSTONE SPRINTER — 10 complaints
- 2006 KEYSTONE SPRINTER — 2 complaints
- 2007 KEYSTONE SPRINTER — 5 complaints
- 2008 KEYSTONE SPRINTER — 5 complaints
- 2009 KEYSTONE SPRINTER — 1 complaint
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints