2015 KEYSTONE RETREAT — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

1

Recall

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2015 KEYSTONE RETREAT

The 2015 KEYSTONE RETREAT has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. The most commonly reported problem area is the Structure (1 complaint).

Recalls for the 2015 KEYSTONE RETREAT

NHTSA has recorded 1 recall for the 2015 KEYSTONE RETREAT, potentially affecting up to 1,205,997 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Owner Complaints for the 2015 KEYSTONE RETREAT

2 complaints have been filed with NHTSA for the 2015 KEYSTONE RETREAT. Below is a breakdown by vehicle component.

Most Recent Complaints

#10917073 | STRUCTURE | | N/A miles
2015 KEYSTONE RETREAT CAMPER. CONSUMER WRITES IN REGARDS TO POOR CUSTOMER SERVICE, SEVERAL INTERIOR DAMAGES AND CAMPER SLIDE OUT MALFUNCTION. *SMD THE CONSUMER STATED ONE OF THE END TABLES IN THE CAMPER WAS DAMAGED, WATER CAME OUT OF THE HANDLE ON THE KITCHEN SINK, THE REGULATOR WAS INOPERABLE, MOLDING OVER THE DOOR WAS SPLIT, AND THE LIVING ROOM SLIDE OUT APPEARED TO HAVE TIPPED BACKWARDS. THE VEHICLE HAD BUMPER TO BUMPER WARRANTY, BUT THE MANUFACTURER REFUSED TO HAVE THE VEHICLE REPAIRED. *JS
#10917073 | VISIBILITY:GLASS, SIDE/REAR | | N/A miles
2015 KEYSTONE RETREAT CAMPER. CONSUMER WRITES IN REGARDS TO POOR CUSTOMER SERVICE, SEVERAL INTERIOR DAMAGES AND CAMPER SLIDE OUT MALFUNCTION. *SMD THE CONSUMER STATED ONE OF THE END TABLES IN THE CAMPER WAS DAMAGED, WATER CAME OUT OF THE HANDLE ON THE KITCHEN SINK, THE REGULATOR WAS INOPERABLE, MOLDING OVER THE DOOR WAS SPLIT, AND THE LIVING ROOM SLIDE OUT APPEARED TO HAVE TIPPED BACKWARDS. THE VEHICLE HAD BUMPER TO BUMPER WARRANTY, BUT THE MANUFACTURER REFUSED TO HAVE THE VEHICLE REPAIRED. *JS

Safety Rating for the 2015 KEYSTONE RETREAT

NHTSA has not yet tested the 2015 KEYSTONE RETREAT in its New Car Assessment Program.

Technical Service Bulletins for the 2015 KEYSTONE RETREAT

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2015 KEYSTONE RETREAT

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KEYSTONE RETREAT

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Other KEYSTONE Models

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