2017 KEYSTONE RESIDENCE — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2017 KEYSTONE RESIDENCE
The 2017 KEYSTONE RESIDENCE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. The most commonly reported problem area is the Electrical System (1 complaint).
Recalls for the 2017 KEYSTONE RESIDENCE
NHTSA has recorded 1 recall for the 2017 KEYSTONE RESIDENCE, potentially affecting up to 1,205,997 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Owner Complaints for the 2017 KEYSTONE RESIDENCE
1 complaint has been filed with NHTSA for the 2017 KEYSTONE RESIDENCE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2016 KEYSTONE RESIDENCE TRAILER. THE CONTACT STATED THAT THERE WAS SMOKE PRESENT INSIDE OF THE TRAILER FROM THE ELECTRIC FIREPLACE. THE CONTACT SHUT THE UNIT OFF BY UNPLUGGING IT. NO WARNING LIGHTS ILLUMINATED. THE TRAILER WAS EQUIPPED WITH A GREY STONE ELECTRIC FIRE PLACE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED DUE TO THE UNIT BEING OUT OF WARRANTY. THE MILEAGE WAS 25,000. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Safety Rating for the 2017 KEYSTONE RESIDENCE
NHTSA has not yet tested the 2017 KEYSTONE RESIDENCE in its New Car Assessment Program.
Technical Service Bulletins for the 2017 KEYSTONE RESIDENCE
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2017 KEYSTONE RESIDENCE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE RESIDENCE
- 2012 KEYSTONE RESIDENCE — 0 complaints
- 2013 KEYSTONE RESIDENCE — 0 complaints
- 2014 KEYSTONE RESIDENCE — 0 complaints
- 2015 KEYSTONE RESIDENCE — 0 complaints
- 2016 KEYSTONE RESIDENCE — 0 complaints
- 2017 KEYSTONE RESIDENCE (current)
- 2018 KEYSTONE RESIDENCE — 0 complaints
- 2019 KEYSTONE RESIDENCE — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints