2017 KEYSTONE RAPTOR Unknown Or Other Problems
2 NHTSA complaints on file
Unknown Or Other Issues in the 2017 KEYSTONE RAPTOR
2 unknown or other complaints have been filed with NHTSA for the 2017 KEYSTONE RAPTOR. Of these, 0 involved a crash, 1 involved a fire, and 0 resulted in injury.
2
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
All Unknown Or Other Complaints
Upon attempting to leave campground at approximately 10am on April 19, 2025, unplugged electrical from RV and switched over to gas. The Norcold refrigerator caught fire within minutes of the switch over (apparently in the amount of time it took the gas to travel from the tanks to the fridge). Fortunately, I was able to disconnect the gas hoses from the tanks immediately upon noticing the flames and we were able to douse the fire with extinguishers. However, the RV has suffered some damage to the vents, and the fridge is fried. There was also a strong stench of ammonia, and we evacuated the area momentarily until it dissipated. I have made multiple attempts to include emails and completing online forms through Norcold / Thetford (as they cannot be reached directly via telephone) and they have yet to respond, and it has been 3 1/2 weeks! I do not feel...
On or around 7/02/2022, while on a trip out to the black hills, during a stop I noticed a crack had formed in the side wall of the Keystone coach. After some investigation, this appears to be a known issues with Keystone fifth wheels as indicated by the Keystone KSB -180328 Sidewall Crack Repair instructions. Over the past year, I have had varying responses from Camping World, my extended Warranty company and Keystone about the issue. This is caused by improper weld joints on the frame resulting in the slide separating from the frame. Camping World has not been able to work with the warranty company Portfolio on the issue, and Keystone has stated that they will not participated because the coach was manufactured 3 months before they issued the KSB. Keystone tried to hide the deficiency by adding in relief cuts into this model, which is also described in...