2013 KEYSTONE RAPTOR — Problems, Recalls & Safety Data

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N/A

Safety Rating

13

Owner Complaints

1 Fire

2

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2013 KEYSTONE RAPTOR

The 2013 KEYSTONE RAPTOR has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT. The most commonly reported problems involve the Tires (4 complaints), Electrical System (3 complaints), and Structurebody (2 complaints).

Recalls for the 2013 KEYSTONE RAPTOR

NHTSA has recorded 2 recalls for the 2013 KEYSTONE RAPTOR, potentially affecting up to 1,212,558 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 13V155000 — EQUIPMENT

| 6,561 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an...

Consequence: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

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Owner Complaints for the 2013 KEYSTONE RAPTOR

13 complaints have been filed with NHTSA for the 2013 KEYSTONE RAPTOR. Below is a breakdown by vehicle component.

Most Recent Complaints

#11373715 | ELECTRICAL SYSTEM | | 4,000 miles
I WAS IN MY RV AT APPROXIMATELY 10AM IN THE MORNING, AT A CAMPGROUND. I NOTICED A SMELL OF ELECTRICAL BURNING IN THE LIVING AREA OF THE RV. IT WAS A COLD MORNING, AND HAD OUR ELECTRIC FIRE PLACE ON AT THE TIME. WE ALSO HAD OUR HEAT STRIP IN OUR ROOF TOP AIR CONDITIONER ON AS WELL. THE BURNING SMELL BECAME STRONGER AS THE MORNING WENT ON. I THEN BEGAN TO INVESTIGATE WHERE THE SMELL WAS COMING FROM. IT APPEARED TO BE COMING FROM OUR FIREPLACE, WE THEN REMOVED IT PLACING IT OUTSIDE. I PLUGGED THE UNIT IN OUTSIDE TO SEE IF THE SMELL WAS COMING FROM THE FIREPLACE. THERE WAS NO SMELL FROM THE FIREPLACE. I WENT BACK IN TO THE CAMPER, THE SMELL WAS STILL PRESENT. I INVESTIGATED FURTHER, AND THE SMELL APPEARED TO BE COMING FROM THE UNDER BELLY COMPARTMENT. AFTER CLEARING OUT THE UNDER BELLY STORAGE, THE RV MECHANIC CAME OVER AND SMELLED THE ELECTRICAL SMELL. HE ASKED ME TO PLUG IN EVERYTHING THAT WAS ON AT THE TIME, WHEN I FIRST SMELLED THE BURNING SMELL. THE FIREPLACE WAS BROUGHT BACK INTO THE RV, AND PLUGGED BACK IN TO THE OUTLET. THE RV MECHANIC WENT INTO THE UNDERBELLY AND WAS SEARCH FOR THE SOURCE OF THE SMELL. UPON DOING SO, HE HAD BUMPED THE MAIN POWER FEED WIRE COMING INTO THE CAMPER. THIS CAUSED THE LIGHTS ON THE FIREPLACE TO FLICKER OFF AND ON. I NOTIFIED THAT WHAT EVER HE HAD JUST DONE CAUSED THE LIGHTS TO FLICKER. HE DID THIS AGAIN CAUSING THE LIGHT TO DO THE SAME THING AGAIN. THIS APPEARED TO BE THE PROBLEM THE MECHANIC WAS CONVINCED. HE SHUT THE POWER OFF, AND PULLED THE PLUG OUT. UPON TAKING THE PLUG OUT, HE FOUND THAT THE SIDE OF THE PLUG COVER WAS STARTING TO BURN. THE MECHANIC, WENT TO LOOSEN THE SCREWS FOUR THE FOUR WIRES CONNECTING THE 220 VOLT 50AMP SERVICE, AND WAS ABLE TO PULLED THE WIRES OUT WITHOUT HAVING TO UNSCREW ALL THE SCREWS. HE STATED THAT NONE OF THE HOLD SCREWS FOR THE CONNECTIONS WERE NEVER TIGHTEN. PLEASE LOOK INTO THIS FIRE HAZARD THANKS.
#11373033 | ELECTRICAL SYSTEM | | 5,000 miles Fire
TL* THE CONTACT OWNS A 2013 KEYSTONE RAPTOR 300 MP. THE CONTACT STATED THAT WHILE IN THE RV, AN ABNORMAL ODOR APPEARED. THE CONTACT OPENED THE FRONT COMPARTMENT AND NOTICED THE WIRES WERE BURNED. THE WIRES WERE LOCATED ON THE DRIVER SIDE THE FRONT UNDER STORAGE AREA. NO DEALER NOR MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 13V155000(EQUIPMENT) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
#11005880 | STRUCTURE:BODY | | 5,000 miles
TIRE BLEW OUT CAUSING 1,850.00 DAMAGE NOT COUNTING NEW TIRE. NOVEMBER 2016 . NEXT TRIP JULY 6 2017 HAD BLOW OUT 7 MILES DOWN THE HWY SECOND TIRE BLEW OUT CAUSING EXTENSIVE DAMAGE . TIRES ARE TOW MAX235/80/16 . I HAD 5 NEW ONES PUT ON THE ONES THAT DIDN'T BUST ARE ALL KNOTTED UP LIKE THE BELTS ARE BROKE I SAVED THE TIRES .*DT*JB
#10895984 | WHEELS | | 3,000 miles
WHILE PULLING MY 2013 5TH WHEEL KEYSTONE RAPTOR ON I-95 IN VIRGINIA, I HAD THE RIGHT REAR TIRE EXPLODE. THE TIRE WAS A GOODYEAR 235/80/16 MARATHON TIRE THAT WAS NO MORE THAN A YEAR AND 4 MONTHS OLD. THE SPEED WAS BETWEEN 65-70MPH, AND WITHOUT WARNING HEARD A LOAD EXPLOSION. I LOOKED INTO THE RIGHT MIRROR, AND SAW THE TIRE DISINTEGRATING THE RIGHT SIDE OF MY 5TH WHEEL. ALL THE TIRES WERE CHECKED PRIOR TO LEAVING MYRTLE BEACH SC.,BY HAND AND VISUALLY. ALL THE TIRE HAD BETWEEN 77 TO 78 PSI IN THEM. THE SPARE WAS PUT ON, AND CONTINUED TO THE GOODYEAR SERVICE CENTER IN COLONIAL HEIGHTS VA. THE AUTO CENTER INITIALLY STATED THAT THIS WAS A ROAD HAZARD, UNTIL THE SPARE WAS TAKEN OFF. THE TIRE ON THE PASSENGER SIDE RIGHT FRONT HAD A BULGE ON THE INSIDE TREAD THAT WAS NOT VISIBLE UNTIL THE REAR TIRE WAS TAKEN. AT THIS POINT I INSISTED THAT ALL THE TIRES BE CHECKED BY THE GOODYEAR SERVICE CENTER. THEY TOOK BOTH LEFT SIDE TIRES OFF, PUT ONE TIRE ON THE SPIN BALANCER TO CHECK THE TIRE. THE SERVICE TECH FOUND TREAD SEPARATION IN A PORTION OF THE TIRE. THE SECOND TIRE ON THE LEFT FRONT ALSO SHOWED OBVIOUS TREAD SEPARATION WITHOUT THE SPIN BALANCER CHECK.THE GOODYEAR SERVICE CENTER WARRANTED ALL FOUR TIRES FOR TREAD SEPARATION. THANK GOD I INSISTED THAT THE REMAINING TIRES BE CHECKED. I BELIEVE THAT I WOULD HAVE EXPERIENCED ANOTHER BLOW OUT DOWN THE ROAD. THE GOVERNMENT SHOULD LOOK INTO A RECALL ON THESE TIRES. THE DOT DATE CODE WAS 2014 ON ALL THESE TIRES, AND HAD MAYBE 3000 MILES ON THEM. THE SERVICE CENTER STATED THAT THEY WERE ALL MANUFACTURED AT THE SAME LOCATION. GOODYEAR USA WAS CONTACTED, AND A CLAIM NUMBER WAS ASSIGNED. HAVE TO FILE A CLAIM WITH MY INSURANCE COMPANY TO HAVE DAMAGES FIXED. NO ONE SHOULD HAVE TO GO THROUGH THIS EXPERIENCE. I NOW AM LEFT IN DOUBT ABOUT HOW SAFE ARE THE NEW REPLACEMENT TIRES.
#10850710 | TIRES:TREAD/BELT | | N/A miles
TL* THE CONTACT OWNS A 2013 KEYSTONE RAPTOR TRAILER EQUIPPED WITH TRAILER KING (NA) TIRES, SIZE ST235/80/R16 (NA). WHILE DRIVING 65 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT AND THE TREAD SEPARATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT ALL SIX TIRES WERE SEPARATING AND NEEDED TO BE REPLACED. THE MANUFACTURER OF THE TIRES WAS NOTIFIED. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 600.

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Safety Rating for the 2013 KEYSTONE RAPTOR

NHTSA has not yet tested the 2013 KEYSTONE RAPTOR in its New Car Assessment Program.

Technical Service Bulletins for the 2013 KEYSTONE RAPTOR

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2013 KEYSTONE RAPTOR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the KEYSTONE RAPTOR

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Other KEYSTONE Models

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