2011 KEYSTONE PASSPORT — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
3
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 KEYSTONE PASSPORT
The 2011 KEYSTONE PASSPORT has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER. The most commonly reported problem area is the Interior Lighting (1 complaint).
Recalls for the 2011 KEYSTONE PASSPORT
NHTSA has recorded 3 recalls for the 2011 KEYSTONE PASSPORT, potentially affecting up to 1,263,041 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 16V600000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 51,585 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Consequence: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is...
View full details →Recall 10V478000 — EQUIPMENT
| 5,459 vehicles affected
Defect: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE...
View full details →Owner Complaints for the 2011 KEYSTONE PASSPORT
2 complaints have been filed with NHTSA for the 2011 KEYSTONE PASSPORT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Interior Lighting | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THERE WAS A SAFETY RECALL ON THE DEADBOLT LOCK CYLINDER. I WENT ON LINE AND FILLED OUT THE FORM TO GET THE REPLACEMENT. IT WAS SUPPOSE TO BE DELIVERED IN 10-12 BUSINESS DAYS. WHEN IT DID NOT ARRIVE, I CALLED FASTEC INDUSTRIAL. THEY SAID THEY WERE EXPERIENCING EXTREMELY HIGH VOLUMES OF REQUESTS DUE TO THE RECALL, SO IT WAS TAKING LONGER THAN NORMAL. I WAITING A FEW MONTHS AND CALLED BACK. THEY SAID THEY WERE JUST GETTING TO THE FEBRUARY REQUESTS (WHICH WOULD BE MINE). SO I AM STILL CONTINUING TO WAIT. NOW IT HAS BEEN A LITTLE OVER 7 MONTHS! I AM TIRED OF WAITING. I THINK THAT IS A RIDICULOUS AMOUNT OF TIME. *TR
TL*THE CONTACT OWNS A 2011 KEYSTONE PASSPORT. THE CONTACT STATED THERE WAS A SHORT IN THE WIRING CONNECTED TO THE LIGHT ON THE CEILING OF THE SLIDE ROOM. A MECHANIC DIAGNOSED THAT THE WIRES HAD MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST WITH REPAIRING THE FAILURE. THE FAILURE MILEAGE WAS 980 AND THE CURRENT MILEAGE WAS 1,000. UPDATED 07/26/11 *BF THE CONSUMER STATED THE FAULTY CICRUIT WAS DISCONNECTED AND ROUTED IN ANOTHER DIRECTION.
Safety Rating for the 2011 KEYSTONE PASSPORT
NHTSA has not yet tested the 2011 KEYSTONE PASSPORT in its New Car Assessment Program.
Technical Service Bulletins for the 2011 KEYSTONE PASSPORT
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 KEYSTONE PASSPORT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE PASSPORT
- 2007 KEYSTONE PASSPORT — 2 complaints
- 2008 KEYSTONE PASSPORT — 0 complaints
- 2009 KEYSTONE PASSPORT — 1 complaint
- 2010 KEYSTONE PASSPORT — 1 complaint
- 2011 KEYSTONE PASSPORT (current)
- 2012 KEYSTONE PASSPORT — 0 complaints
- 2013 KEYSTONE PASSPORT — 0 complaints
- 2014 KEYSTONE PASSPORT — 2 complaints
- 2015 KEYSTONE PASSPORT — 0 complaints
- 2016 KEYSTONE PASSPORT — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints