2018 KEYSTONE HIDEOUT — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
3
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2018 KEYSTONE HIDEOUT
The 2018 KEYSTONE HIDEOUT has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EQUIPMENT, EQUIPMENT:OTHER:LABELS. 3 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problems involve the Equipmentrecreational Vehicletrailerlpg Systems (1 complaint), Structure (1 complaint), and Structurebody (1 complaint).
Recalls for the 2018 KEYSTONE HIDEOUT
NHTSA has recorded 3 recalls for the 2018 KEYSTONE HIDEOUT, potentially affecting up to 1,208,967 vehicles.
Recall 18V143000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 2,958 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.
Consequence: The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall...
View full details →Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 17V827000 — EQUIPMENT:OTHER:LABELS
| 12 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2018 Hideout recreational trailers, model 310. The Federal Placard on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5,080 lbs and the tire size as ST225/75R15D with 65 PSI, when the correct GAWR is 5,200 lbs and the correct tire size is ST225/75R15E with 80 PSI. As such, these vehicles...
Consequence: The incorrect label information may cause the operator to underinflate the tires, possibly resulting in their failure and an increased risk of a crash.
Remedy: Keystone has notified owners and provided a corrected Federal Placard, free of charge. The recall began on December 27, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-310.
View full details →Owner Complaints for the 2018 KEYSTONE HIDEOUT
4 complaints have been filed with NHTSA for the 2018 KEYSTONE HIDEOUT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailerlpg Systems | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While towing our trailer multiple welds broke and the 5th wheel eventually hit the truck bed side.
While towing our trailer multiple welds broke and the 5th wheel eventually hit the truck bed side.
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17 XX regulator is part of the recall. Why is my regulator not recalled ? I am the second owner, but I verified with the original owner that the gas valve has never been replaced. Does Keystone need to expand their recall date range?
The propane gas auto change over valve on my Keystone Hideout camper is not working properly. Keystone says that my camper is not covered under recall 21V427. The date code on the gas valve is N 17 49. There is a Jayco recall for the same thing, recall 21V425. The 425 recall says that the N 17 XX regulator is part of the recall. Why is my regulator not recalled ? I am the second owner, but I verified with the original owner that the gas valve has never been replaced. Does Keystone need to expand their recall date range?
Safety Rating for the 2018 KEYSTONE HIDEOUT
NHTSA has not yet tested the 2018 KEYSTONE HIDEOUT in its New Car Assessment Program.
Technical Service Bulletins for the 2018 KEYSTONE HIDEOUT
Keystone RV Company has issued 3 technical service bulletins (TSBs) for the 2018 KEYSTONE HIDEOUT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-352 — EQUIPMENT
This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
19-352 — EQUIPMENT:ELECTRICAL
This is the repair instructions for advisory 19-352. It has been determined that the TV panel may detach from the cabinet.
17 309 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
This is the repair instructions for advisory 17-309. It has been determined some 2018 Hideout models were built with improper furnace ventilation. The steps leading to the upper deck must be modified to allow the addition of a furnace return grill. This communication is informing dealership service departments of advisory...
NHTSA Investigations for the 2018 KEYSTONE HIDEOUT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE HIDEOUT
- 2013 KEYSTONE HIDEOUT — 0 complaints
- 2014 KEYSTONE HIDEOUT — 1 complaint
- 2015 KEYSTONE HIDEOUT — 0 complaints
- 2016 KEYSTONE HIDEOUT — 0 complaints
- 2017 KEYSTONE HIDEOUT — 0 complaints
- 2018 KEYSTONE HIDEOUT (current)
- 2019 KEYSTONE HIDEOUT — 2 complaints
- 2020 KEYSTONE HIDEOUT — 2 complaints
- 2021 KEYSTONE HIDEOUT — 3 complaints
- 2022 KEYSTONE HIDEOUT — 2 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE FUZION — 56 total complaints
- KEYSTONE SPRINTER — 56 total complaints