2020 KEYSTONE FUZION — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
5
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2020 KEYSTONE FUZION
The 2020 KEYSTONE FUZION has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:WIRING. 3 technical service bulletins have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Structurebody (1 complaint).
Recalls for the 2020 KEYSTONE FUZION
NHTSA has recorded 5 recalls for the 2020 KEYSTONE FUZION, potentially affecting up to 19,265 vehicles.
Recall 22V726000 — EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
| 9,678 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Consequence: A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
View full details →Recall 20V398000 — EQUIPMENT:ELECTRICAL
| 8,313 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Consequence: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is...
View full details →Recall 20V428000 — ELECTRICAL SYSTEM:WIRING
| 594 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center...
Consequence: A generator that is able to energize the shore power connection may increase the risk of injury.
Remedy: Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's...
View full details →Recall 20V351000 — VISIBILITY:GLASS, SIDE/REAR
| 428 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for...
View full details →Recall 19V388000 — ELECTRICAL SYSTEM:WIRING
| 252 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2018-2020 Fuzion 429 recreational trailers. The wiring harness to the power center may have been pinched between the floor framing and chassis beam, potentially damaging the wiring harness.
Consequence: The damaged wiring harness may short circuit, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will inspect and repair the wiring as needed, free of charge. The recall began on July 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-351.
View full details →Owner Complaints for the 2020 KEYSTONE FUZION
2 complaints have been filed with NHTSA for the 2020 KEYSTONE FUZION. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The Keystone Fuzion RV has a structural issue. I have been following other owners and there seems to be many RV’s with the same crack under the Master Bedroom. The crack appeared after transport I would not want to be the cause of an accident if the crack continued across the body and it detaching from the RV while being transporting and causing serious injury or death. I would like this investigated for not only my safety but the safety of other on the road.
Originally, the rear axle on our trailer failed last year in July of 2020. We had an axle that was cambered in and that resulted in abnormal wear on our rear tires. Because of the abnormal wear, we had a blowout of our left tire on the rear axle while traveling on Interstate 84 in Oregon. After eight months, the dealer, Camping World/Keystone, replaced the axle. Upon receiving the trailer back in April from the dealer, we noticed it was leaning to the right about three inches. Since we were unaware of the real issue, we went on our trip. We have had to level the trailer with leveling blocks at our campsite each time on the right side. We haven't had to do that in the past. Our safety and the safety of others were put at risk because the leaf spring could have broken, pulled the rear axle back, and steered us in an unexpected direction. This could result in us going into other vehicles on the road. Today, we had it inspected by two companies: The Spring Works as well as Bob Scott RV respectively in Grand Junction, Colorado. They both confirmed that we had a bad leaf spring on the right rear axle. Additionally, Bryan Dubose, at The Spring Works stated that the left rear leaf spring has been compromised because of the other faulty one. There were no warning signs other than the trailer leaning to the right when viewed from the rear. The symptom of the trailer leaning to the right first appeared when Camping World had replaced the defective rear axle and returned it to us in April of 2021.
Safety Rating for the 2020 KEYSTONE FUZION
NHTSA has not yet tested the 2020 KEYSTONE FUZION in its New Car Assessment Program.
Technical Service Bulletins for the 2020 KEYSTONE FUZION
Keystone RV Company has issued 3 technical service bulletins (TSBs) for the 2020 KEYSTONE FUZION. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21-406 — STRUCTURE:BODY:ROOF AND PILLARS
It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be considered for reimbursement. Further delay in...
21-406 — STRUCTURE
It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack. CLOSING NOTICE - This Campaign ends October 31, 2021. All repairs and claims for this campaign must be submitted on or before October 31st to be considered for reimbursement. Further delay in...
20-380 — EQUIPMENT
It has been determined that certain Fuzion and Impact units may have issues with Equalizer leveling legs. The Equalizer leveling legs may have a hydraulic tube size that is inconsistent and may cause the leg to bind or leak. The remedy is to identify the part and replace the four...
NHTSA Investigations for the 2020 KEYSTONE FUZION
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KEYSTONE FUZION
- 2015 KEYSTONE FUZION — 4 complaints
- 2016 KEYSTONE FUZION — 1 complaint
- 2017 KEYSTONE FUZION — 3 complaints
- 2018 KEYSTONE FUZION — 1 complaint
- 2019 KEYSTONE FUZION — 3 complaints
- 2020 KEYSTONE FUZION (current)
- 2021 KEYSTONE FUZION — 4 complaints
- 2022 KEYSTONE FUZION — 4 complaints
- 2023 KEYSTONE FUZION — 3 complaints
- 2024 KEYSTONE FUZION — 0 complaints
- 2025 KEYSTONE FUZION — 0 complaints
Other KEYSTONE Models
- KEYSTONE COUGAR — 194 total complaints
- KEYSTONE MONTANA — 186 total complaints
- KEYSTONE RAPTOR — 76 total complaints
- KEYSTONE SPRINGDALE — 68 total complaints
- KEYSTONE ALPINE — 65 total complaints
- KEYSTONE OUTBACK — 58 total complaints
- KEYSTONE SPRINTER — 56 total complaints
- KEYSTONE LAREDO — 39 total complaints