2020 KENWORTH W990 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2020 KENWORTH W990
The 2020 KENWORTH W990 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with STEERING:CRITICAL FASTENERS, ELECTRICAL SYSTEM:SOFTWARE, SERVICE BRAKES, AIR. 4 technical service bulletins have been issued by PACCAR Incorporated for this model year.
Recalls for the 2020 KENWORTH W990
NHTSA has recorded 7 recalls for the 2020 KENWORTH W990, potentially affecting up to 20,943 vehicles.
Recall 22V277000 — STEERING:CRITICAL FASTENERS
| 17,641 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Consequence: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are...
View full details →Recall 21V906000 — ELECTRICAL SYSTEM:SOFTWARE
| 908 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Consequence: Unintended vehicle movement can increase the risk of a crash or injury.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.
View full details →Recall 21V906000 — SERVICE BRAKES, AIR
| 908 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Consequence: Unintended vehicle movement can increase the risk of a crash or injury.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.
View full details →Recall 20V506000 — POWER TRAIN:AXLE ASSEMBLY
| 1,097 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Consequence: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220....
View full details →Recall 19V911000 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
| 148 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
Consequence: If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers...
View full details →Recall 19V911000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 148 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.
Consequence: If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers...
View full details →Recall 19V176000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 93 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T680, T800, T880, W900 and W990 trucks. The rear axles may not contain oil.
Consequence: Without lubricating oil, the bearings, hub and axle shafts may wear, resulting in the separation of a wheel end from the axle, increasing the risk of a crash.
Remedy: Paccar will notify owners, and Kenworth dealers will inspect all of the rear axles for the presence of oil. If no oil is present, the wheels ends will be removed and the bearings, hub and axle shaft will be inspected...
View full details →Owner Complaints for the 2020 KENWORTH W990
No complaints have been filed with NHTSA for the 2020 KENWORTH W990.
Safety Rating for the 2020 KENWORTH W990
NHTSA has not yet tested the 2020 KENWORTH W990 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 KENWORTH W990
PACCAR Incorporated has issued 4 technical service bulletins (TSBs) for the 2020 KENWORTH W990. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
44-033 — FUEL SYSTEM, DIESEL
Non-Safety Campaign â The end cap welds on certain fuel tanks may not meet internal quality standards due to improper weld equipment settings. The fuel tanks will be replaced.
22-016 — POWER TRAIN
This bulletin has been obsoleted and replaced by Safety Recall 19KWE.
E240 — VEHICLE SPEED CONTROL
Fix As Fail-Shudder sensation near the governed vehicle speed when using cruise control due to excessive control messaging from VECU. A VECU software update is available to correct the condition.
TIB34-073 — ELECTRICAL SYSTEM:SOFTWARE
Fix-As-Fail: Vehicles equipped with VECU may activate frequently when LVD is enabled. Resolution is to update the CECU software.
NHTSA Investigations for the 2020 KENWORTH W990
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KENWORTH W990
- 2018 KENWORTH W990 — 0 complaints
- 2019 KENWORTH W990 — 0 complaints
- 2020 KENWORTH W990 (current)
- 2021 KENWORTH W990 — 0 complaints
- 2022 KENWORTH W990 — 0 complaints
- 2023 KENWORTH W990 — 0 complaints
- 2024 KENWORTH W990 — 0 complaints
- 2025 KENWORTH W990 — 0 complaints
Other KENWORTH Models
- KENWORTH T680 — 106 total complaints
- KENWORTH T2000 — 56 total complaints
- KENWORTH T800 — 49 total complaints
- KENWORTH W900 — 41 total complaints
- KENWORTH KENWORTH — 25 total complaints
- KENWORTH T600 — 21 total complaints
- KENWORTH T880 — 12 total complaints
- KENWORTH CONVENTIONAL — 11 total complaints