2004 KENWORTH W900 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
12
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2004 KENWORTH W900
The 2004 KENWORTH W900 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION. 1 technical service bulletin have been issued by PACCAR Incorporated for this model year. The most commonly reported problem area is the Electrical Systemalternatorgeneratorregulator (1 complaint).
Recalls for the 2004 KENWORTH W900
NHTSA has recorded 12 recalls for the 2004 KENWORTH W900, potentially affecting up to 47,713 vehicles.
Recall 09V239000 — SERVICE BRAKES, AIR
| 3,423 vehicles affected
Defect: KENWORTH IS RECALLING 3,423 MY 2004-2009 T2000, T800,T600, W900 AND T660 VEHICLES. INCREASED BRAKE EXCITATION IN A CERTAIN VEHICLE CONFIGURATION WHICH INCLUDES BENDIX DRUM BRAKES, WIDE BASE LOW PROFILE SINGLE TIRES, AND AN AG400 OR AG460 REAR SUSPENSION, DUE TO ITS UNIQUE BRAKE CLOCKING AND CAM TUBE LENGTH, CAN CAUSE FATIGUE AND CRACKING TO BRAKE ASSEMBLY COMPONENTS.
Consequence: CRACKING CAN CAUSE A COMPLETE FRACTURE OF THE CAM TUBE, WHICH COULD INCREASE STOPPING DISTANCE AND DECREASE PARKING BRAKE HOLD CAPABILITY.
Remedy: DEALERS WILL INSPECT THE REAR AXLE BRAKES ASSEMBLY, REPLACE CRACKED REAR AXLE BRAKES ASSEMBLY COMPONENTS WHERE REQUIRED, AND INSTALL CAM TUBE SUPPORT BRACKETS ON ALL REAR AXLE WHEEL ENDS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN OR BEFORE...
View full details →Recall 08V485000 — SUSPENSION
| 130 vehicles affected
Defect: PACCAR IS RECALLING 130 MY 2004-2009 T2000, T800, T600, W900 AND T660 KENWORTH TRUCKS BUILT WITH AN AG400 REAR SUSPENSION, LONG STROKE BRAKE CHAMBERS, AND WIDE BASE TIRES (SUPER SINGLES). THESE VEHICLES MAY DEVELOP AN INCREASE IN LATERAL AND VERTICAL AXLE MOVEMENT. THIS MOVEMENT MAY CAUSE PART OR PARTS OF THE BRAKE ASSEMBLY (BRAKE CAM TUBE SUPPORT, BRAKE CHAMBER BRACKET,...
Consequence: A FAILURE MAY REDUCE VEHICLE BRAKE PERFORMANCE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL THE CAM TUBE SUPPORT BRACKETS ON ALL OF THE REAR AXLE WHEEL ENDS. INSPECT THE REAR AXLE BRAKE ASSEMBLY AND REPLACE IT IF CRACKED. THE RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2008. OWNERS MAY CONTACT KENWORTH...
View full details →Recall 07V107000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 4,592 vehicles affected
Defect: ON CERTAIN TRUCKS, THE WIRING, PARTS, OR TRANSMISSION PROGRAMMING REQUIRED FOR THE AUTO NEUTRAL FEATURE TO FUNCTION AS DESIGNED WERE EITHER NOT INSTALLED, CONNECTED, OR PROGRAMMED PROPERLY.
Consequence: IF ANY OF THESE CONDITIONS EXISTS, THE TRANSMISSION WILL NOT AUTOMATICALLY SHIFT INTO NEUTRAL WHEN LEFT IN DRIVE WITH THE PARKING BRAKE SET ENGAGED. THE VEHICLE COULD MOVE WITHOUT WARNING INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE AFFECTED VEHICLES TO ENSURE THE AUTO NEUTRAL FEATURE FUNCTIONS PROPERLY AND, IF NEEDED, WILL MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON MAY 9, 2007. OWNERS MAY CONTACT KENWORTH AT 425-828-5440.
View full details →Recall 05V570000 — ENGINE AND ENGINE COOLING
| 30,995 vehicles affected
Defect: ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.
Consequence: THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.
Remedy: CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.
View full details →Recall 05V189000 — SUSPENSION
| 1,026 vehicles affected
Defect: ON CERTAIN HEAVY DUTY CLASS 8 TRUCKS, THE SUSPENSION HAS TRANSVERSE BEAM CASTINGS THAT MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION'S TRANSVERSE BEAM MAY DROP DOWN LOW ENOUGH TO CONTACT THE ROAD SURFACE.
Consequence: THIS COULD CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES FREE OF CHARGE. THE RECALL BEGAN ON JUNE 10, 2005, WITH LETTERS BEING MAILED TO PETERBILT OWNERS; AND ON JUNE 17, 2005, FOR KENWORTH OWNERS. OWNERS MAY CONTACT PETERBILT AT...
View full details →Recall 05V084000 — ENGINE AND ENGINE COOLING
| 39 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH WEBASTO HEATERS, THE BURNER TUBES ARE MADE OF MATERIAL THAT DOES NOT MEET SPECIFICATIONS AND COULD FAIL PREMATURELY.
Consequence: SHOULD THE BURNER TUBE FAIL, THE COOLANT HEATER COULD OVERHEAT, POSSIBLY RESULTING IN A FIRE.
Remedy: DEALERS WILL REPLACE THE SUSPECTED DEFECTIVE PARTS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 4, 2004. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 OR PETERBILT AT 940-591-4201.
View full details →Recall 04V580000 — ELECTRICAL SYSTEM:WIRING
| 4,322 vehicles affected
Defect: ON CERTAIN TRUCKS, THE POWER FEED HARNESS P92-1993 TERMINALS WERE NOT PROPERLY CRIMPED.
Consequence: THIS COULD LEAD TO INTERMITTENT POWER LOSS AFFECTING THE ELECTRICAL SYSTEM AND POSSIBLY RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE HARNESS. THE RECALL BEGAN JANUARY 13, 2005. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
View full details →Recall 04V533000 — STRUCTURE
| 2,851 vehicles affected
Defect: ON CERTAIN TRUCKS, SOME OF THE HUCK BOLTS ON THE CAB MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence: IF THE HUCK BOLTS ARE NOT PROPERLY INSTALLED, IN AN EXTREME LOADING CONDITION (SUCH AS FRONTAL AND/OR SIDE IMPACT OR A VEHICLE ROLLOVER SITUATION), THE CAB STRUCTURE COULD BE COMPROMISED AND NOT PROVIDE ADEQUATE PROTECTION FOR THE OCCUPANT INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT AND REPLACE THE HUCK BOLTS ON THE CAB ATTACHING STRUCTURE OF THE LEFT-HAND DOOR APERTURE, IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 19, 2004. OWNERS SHOULD CONTACT KENWORTH AT 425-828-5440.
View full details →Recall 04V449000 — POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
| 203 vehicles affected
Defect: ON CERTAIN TRUCKS BUILT WITH THE OPTIONAL DANA SPL DRIVELINE, THE U-JOINT FASTENERS AT THE OUTPUT YOKE OF THE TRANSMISSION WERE NOT PROPERLY TIGHTENED.
Consequence: IF THE U-JOINTS WERE TO BECOME LOOSE, A PORTION OF THE DRIVELINE COULD BECOME DETACHED FROM THE VEHICLE AND FALL OUT FROM UNDER THE VEHICLE, WHICH COULD CAUSE A CRASH.
Remedy: DEALERS WILL VERIFY THE TORQUE OF THE U-JOINT FASTENERS. PARTS SHOWING EXCESSIVE WEAR WILL BE REPLACED. THE RECALL BEGAN ON NOVEMBER 12, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
View full details →Recall 04V360000 — ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
| 15 vehicles affected
Defect: ON CERTAIN TRUCKS EQUIPPED WITH A COMBINATION OF CATERPILLAR C11/C13 ENGINES AND AN OPTIONAL LEECE NEVILLE BRUSHLESS ALTERNATOR, A CHAFFING POINT MAY EXIST BETWEEN A HEAT SHIELD ON THE ENGINE AND THE WIRING FOR THE ALTERNATOR.
Consequence: THIS COULD LEAD TO AN ELECTRICAL SHORT OR ARC SITUATION WHICH COULD RESULT IN AN ENGINE FIRE.
Remedy: DEALERS WILL CHANGE THE ALTERNATOR TO A BRUSH-TYPE ALTERNATOR THAT IS SHORTER IN LENGTH AND PROVIDE THE NECESSARY CLEARANCE TO ALL SURROUNDING COMPONENTS. THE RECALL BEGAN AUGUST 31, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
View full details →Recall 04V356000 — EQUIPMENT:OTHER:LABELS
| 92 vehicles affected
Defect: CERTAIN TRUCKS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS.' THE TIRE PRESSURE WAS OMITTED FROM THE VEHICLE'S CERTIFICATION LABEL.
Consequence: IF THE TIRE IS OPERATED IN AN UNDER-INFLATED CONDITION, THE LOAD CARRYING CAPACITY OF THE VEHICLE MAY BE COMPROMISED, INCREASING THE RISK OF A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL. THE RECALL BEGAN AUGUST 12, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
View full details →Recall 04V174000 — ELECTRICAL SYSTEM:WIRING
| 25 vehicles affected
Defect: CERTAIN TRUCKS EQUIPPED WITH EATON FULLER ULTRASONIC TRANSMISSIONS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK AND TRANSMISSION BRAKING EFFECT." THE CAB TRANSMISSION HARNESS COULD HAVE BEEN INCORRECTLY WIRED DURING PRODUCTION INSTALLATION.
Consequence: THIS COULD CAUSE THE NEUTRAL START FEATURE OF THE TRANSMISSION TO DISABLE ALLOWING THE VEHICLE TO START IN GEAR INCREASING THE POTENTIAL FOR A CRASH.
Remedy: DEALERS WILL REPAIR THE CONNECTIONS IN THE WIRING HARNESS IF NECESSARY. OWNER NOTIFICATION BEGAN ON MAY 7, 2004. OWNERS SHOULD CONTACT KENWORTH AT 1-425-828-5440.
View full details →Owner Complaints for the 2004 KENWORTH W900
2 complaints have been filed with NHTSA for the 2004 KENWORTH W900. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical Systemalternatorgeneratorregulator | 1 | 0 | 1 | 0 | 0 |
| Tires | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
2004 KENWORTH W9, WAS ENTERING ONTO THE OHIO TURNPIKE WHEN ITS RIGHT REAR TRAILER TIRE CAUGHT ON FIRE *BF THE DRIVER WAS ABLE TO PUT THE FIRE OUT, USING A FIRE EXTINGUISHER. (OHIO TRAFFIC CRASH REPORT # 10-0690-91). *JB UPDATED 01/14/11 *BF
THIS HAD HAPPENED TO MY PARENTS. MY DAD DRIVES A KENWORTH T2000 IT IS A BRAND NEW 2004. MY DAD WAS PARKING HIS TRUCK FOR THE NIGHT IN WACO, TX WHEN HE HAD SMELT SOMETHING BURNING. HE OPENED THE HOOD OF THE TRUCK AND THERE WAS A FIRE BETWEEN THE ENGINE AND THE FIREWALL. THEY BELIEVE THE FIRE STARTED WITH A WIRE ON THE ALTERNATOR. OUR CONCERN IS THE KENWORTH T2000 DOES NOT HAVE A DOOR ON THE SLEEPER BIRTH. WE BELIEVE THAT ALL SEMI TRUCKS NEED ONE. IF MY PARENTS HAD BEEN SLEEPING THERE WOULD HAVE BEEN NO WAY FOR THEM TO ESCAPE THE TRUCK IF THE FIRE HAD GOT BIG ENOUGH. I HAVE WROTE TO OTHER PEOPLE BUT NO ONE SEEMS TO CARE ABOUT IT WHICH SHOWS ME THAT NO ONE GIVES A [XXX] THING, BUT I BET IF THEY HAD DIED IN THAT TRUCK EVERYONE WOULD BE COMPLAINING THAT NO ONE HAD SAID A THING ABOUT IT. I AM BEGGING YOU SOMETHING NEEDS TO BE DONE TO MAKE DOORS IN THE SLEEPER MANDATORY ON ALL SEMI TRUCKS WITH SLEEPER BIRTHS.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Safety Rating for the 2004 KENWORTH W900
NHTSA has not yet tested the 2004 KENWORTH W900 in its New Car Assessment Program.
Technical Service Bulletins for the 2004 KENWORTH W900
PACCAR Incorporated has issued 1 technical service bulletin (TSBs) for the 2004 KENWORTH W900. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
02-160 — VISIBILITY:WINDSHIELD WIPER/WASHER
Information Only â Windshield washer pumps have a high No Trouble Found rate. Washer pumps may fail to spray due to a clogged filter.
NHTSA Investigations for the 2004 KENWORTH W900
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KENWORTH W900
- 1999 KENWORTH W900 — 6 complaints
- 2000 KENWORTH W900 — 12 complaints
- 2001 KENWORTH W900 — 1 complaint
- 2002 KENWORTH W900 — 1 complaint
- 2003 KENWORTH W900 — 1 complaint
- 2004 KENWORTH W900 (current)
- 2005 KENWORTH W900 — 2 complaints
- 2006 KENWORTH W900 — 1 complaint
- 2007 KENWORTH W900 — 2 complaints
- 2008 KENWORTH W900 — 1 complaint
- 2009 KENWORTH W900 — 0 complaints
Other KENWORTH Models
- KENWORTH T680 — 106 total complaints
- KENWORTH T2000 — 56 total complaints
- KENWORTH T800 — 49 total complaints
- KENWORTH KENWORTH — 25 total complaints
- KENWORTH T600 — 21 total complaints
- KENWORTH T880 — 12 total complaints
- KENWORTH CONVENTIONAL — 11 total complaints
- KENWORTH T660 — 10 total complaints