2023 KENWORTH T380 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
11
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2023 KENWORTH T380
The 2023 KENWORTH T380 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 36 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE. 3 technical service bulletins have been issued by PACCAR Incorporated for this model year.
Recalls for the 2023 KENWORTH T380
NHTSA has recorded 36 recalls for the 2023 KENWORTH T380, potentially affecting up to 4,635,914 vehicles.
Recall 24V190000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
| 70,509 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Consequence: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's...
View full details →Recall 25V014000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 1,110 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Peterbilt 535, 536, 537, 548, 2023-2024 Kenworth T280, T380, T480, and 2024 Kenworth T180 trucks. The throttle pedal assembly may contain an oversized magnet carrier, slowing the responsiveness or causing the pedal to stick.
Consequence: A pedal that sticks increases the risk of a crash.
Remedy: Dealers will inspect and replace the throttle pedal as necessary, free of charge. Owner letters were mailed April 11, 2025. Owners may contact Peterbilt's customer service at 1-940-591-4220 and Kenworth's customer service at 1-425-828-5888. PACCAR's numbers for this recall are...
View full details →Recall 25V041000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 5,378 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy: Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's...
View full details →Recall 25V041000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
| 5,378 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy: Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's...
View full details →Recall 25V041000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 5,378 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy: Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's...
View full details →Recall 25V041000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 5,378 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy: Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's...
View full details →Recall 25V041000 — EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
| 5,378 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy: Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's...
View full details →Recall 25V041000 — EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
| 5,378 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth T180, Peterbilt 535, 567, 2025-2026 Kenworth T280, 2023-2026 Kenworth T380, 2024-2026 Kenworth T480, 2024-2026 Peterbilt 536, 537, and 548 trucks. The exterior lighting switch may fail, resulting in the hazard lights and the instrument display back-light brightness adjustment not functioning. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Inoperative hazard lights cannot alert other drivers as intended. In addition, the inability to adjust the brightness on the instrument panel display can make it difficult to see critical safety information or distract the driver. Both scenarios can increase the risk of a crash.
Remedy: Dealers will update the vehicle cab controller unit (VECU) software, free of charge. Owners are advised that a non-responsive switch can be temporarily reset by a key cycle. Owner notification letters were mailed March 26, 2025. Owners may contact Kenworth's...
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — ELECTRICAL SYSTEM:SOFTWARE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V915000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 220,764 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
View full details →Recall 24V017000 — VISIBILITY:REARVIEW MIRRORS/DEVICES
| 10,611 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2024 Peterbilt 535, 536, 537, 548, and Kenworth T180, T280, T380, T480 trucks. The glass lock ring on the cab mirror assembly may not be fully seated, allowing the mirror glass to detach.
Consequence: A detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will inspect the mirror glass lock ring and repair it as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and/or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for...
View full details →Recall 23V661000 — SERVICE BRAKES, AIR
| 254 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, 2020-2024 Peterbilt 548, 536, 2024 Peterbilt 537, and 2020-2024 Kenworth T480 trucks. The timing of the trailer brake release may be delayed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Consequence: A delay in the trailer brake release can create instability to the trailer and increase the risk of a crash.
Remedy: Dealers will replace the fittings and hoses in the affected valves, free of charge. Owner letters were mailed January 15, 2024. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall...
View full details →Recall 23V617000 — FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 871 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2023-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 trucks. The remote Stage 2 fuel filter hoses may have been damaged during production, allowing the hoses to leak or disconnect.
Consequence: A disconnected hose will result in an engine stall, increasing the risk of a crash. Also, a fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace both hoses, free of charge. Owner notification letters are expected to be mailed November 4, 2023. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWF...
View full details →Recall 23V087000 — SERVICE BRAKES, AIR
| 8,008 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Kenworth T280, T380, T480, Peterbilt 536, 537, and 548 vehicles. When the brake pedal is fully applied and then released rapidly, the pedal plunger that connects the brake pedal to the brake valve may become disconnected, causing the service brakes to fail.
Consequence: Service brake failure can increase the risk of a crash.
Remedy: Dealers will add a pedal restraint bracket, free of charge. Owner notification letters were mailed April 7, 2023. Owners may contact Kenworth's customer service at 1-425-828-588 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 23KWB and...
View full details →Recall 22V425000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 402 vehicles affected
Defect: PACCAR, Incorporated (PACCAR) is recalling certain 2022 Kenworth T180, 2021-2023 Kenworth T280, 2022-2023 Kenworth T380, 2022-2023 Peterbilt 536, and 537 vehicles. Internal components of the transmission actuator may slip, causing the actuator to become miscalibrated.
Consequence: A miscalibrated actuator may cause the transmission to shift into an unexpected gear, increasing the risk of a crash.
Remedy: Dealers will replace the transmission actuator, free of charge. Owner notification letters were mailed December 8, 2022. Owners may contact PACCAR's customer service at 1-425-828-5888 (Kenworth); 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 22KWD and 22PBD.
View full details →Recall 22V547000 — STEERING
| 47,500 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220....
View full details →Recall 22V547000 — STEERING
| 47,500 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2022-2023 Kenworth T170, T270, T280, T370, T380, T440, T470, T480, T680, T800, T880, W900, W990, C500, and 2022-2023 Peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220....
View full details →Recall 22V631000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
| 1,601 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2023 Peterbilt 220, 389, 520, 536, 537, 348, 367, 567, 548, 579, and 2023 Kenworth T680, K270, T440, T880, W990, K370, T280, T380, T480, T800, and W900 vehicles. The engine control module (ECM) may experience an internal electrical short-circuit, causing the engine to stall.
Consequence: An unexpected engine stall can increase the risk of a crash.
Remedy: Dealers will replace the ECM, free of charge. Owner notification letters are expected to be mailed October 16, 2022. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 22KWG...
View full details →Owner Complaints for the 2023 KENWORTH T380
No complaints have been filed with NHTSA for the 2023 KENWORTH T380.
Safety Rating for the 2023 KENWORTH T380
NHTSA has not yet tested the 2023 KENWORTH T380 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 KENWORTH T380
PACCAR Incorporated has issued 3 technical service bulletins (TSBs) for the 2023 KENWORTH T380. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24KWE/24PBE — SERVICE BRAKES
The parts section has been updated for clarity. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire harness connector. Loss of communication between the right-hand shift stalk and the vehicle may result in the vehicle being disabled after it comes to a stop, thereby...
25KWA — VEHICLE SPEED CONTROL
Safety Recall – Interim Notification Certain vehicles may have an oversized magnet carrier in the throttle pedal assembly. The magnet carrier acts as the pivot for the throttle pedal. An oversized magnet carrier may cause the throttle pedal to stick. If the throttle pedal fails to return to idle, or...
S017 — SERVICE BRAKES, AIR
Due to a global chip shortage, certain chassis will be shipped without the Bendix side object detection radar modules and A-pillar displays. Refer to Sales Bulletin TE2680 for details.
NHTSA Investigations for the 2023 KENWORTH T380
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the KENWORTH T380
- 2019 KENWORTH T380 — 0 complaints
- 2021 KENWORTH T380 — 0 complaints
- 2022 KENWORTH T380 — 0 complaints
- 2023 KENWORTH T380 (current)
- 2024 KENWORTH T380 — 0 complaints
- 2025 KENWORTH T380 — 2 complaints
- 2026 KENWORTH T380 — 0 complaints
Other KENWORTH Models
- KENWORTH T680 — 106 total complaints
- KENWORTH T2000 — 56 total complaints
- KENWORTH T800 — 49 total complaints
- KENWORTH W900 — 41 total complaints
- KENWORTH KENWORTH — 25 total complaints
- KENWORTH T600 — 21 total complaints
- KENWORTH T880 — 12 total complaints
- KENWORTH CONVENTIONAL — 11 total complaints