2004 JEEP WRANGLER — Problems, Recalls & Safety Data

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N/A

Safety Rating

281

Owner Complaints

27 Crashes 9 Fires 2 Deaths

3

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2004 JEEP WRANGLER

The 2004 JEEP WRANGLER has received a total of 281 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:OTHER:LABELS. 3 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Steering (66 complaints), Suspension (50 complaints), and Electrical System (10 complaints).

Recalls for the 2004 JEEP WRANGLER

NHTSA has recorded 3 recalls for the 2004 JEEP WRANGLER, potentially affecting up to 14,827 vehicles.

Recall 06E022000 — SERVICE BRAKES, HYDRAULIC

| 7,440 vehicles affected

Defect: CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS...

Consequence: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy: AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

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Recall 06E011000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 7,291 vehicles affected

Defect: CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Consequence: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Remedy: AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

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Recall 04V048000 — EQUIPMENT:OTHER:LABELS

| 96 vehicles affected

Defect: ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.

Consequence: THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.

Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

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Owner Complaints for the 2004 JEEP WRANGLER

281 complaints have been filed with NHTSA for the 2004 JEEP WRANGLER. Below is a breakdown by vehicle component.

Steering
Complaints: 66 4 Crashes 1 Injury
Suspension
Complaints: 50 1 Crash 1 Injury
Electrical System
Complaints: 10 3 Fires 1 Injury
Power Trainautomatic Transmission
Complaints: 8 1 Crash
Suspensionfront
Complaints: 8
Unknown Or Other
Complaints: 7
Fuel System Gasoline
Complaints: 6
Power Train
Complaints: 6
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 6
Structurebody
Complaints: 6
Tires
Complaints: 6
Engine And Engine Coolingengine
Complaints: 5
Seat Beltsfrontretractor
Complaints: 5
Engine
Complaints: 4 1 Fire 1 Injury
Power Trainmanual Transmission
Complaints: 4
Seat Belts
Complaints: 4 1 Crash 1 Death
Service Brakes Hydraulic
Complaints: 4 1 Crash
Structure
Complaints: 4 1 Crash
Wheels
Complaints: 4
Air Bagsfrontal
Complaints: 3 3 Crashes 4 Injuries
Fuelpropulsion System
Complaints: 3
Power Trainaxle Assemblyaxle Shaftseal
Complaints: 3
Visibilitywindshield
Complaints: 3
Air Bags
Complaints: 2 1 Crash 2 Injuries
Engine And Engine Cooling
Complaints: 2
Exterior Lighting
Complaints: 2
Power Trainaxle Assembly
Complaints: 2 1 Crash 2 Injuries
Seat Beltsfront
Complaints: 2
Service Brakes
Complaints: 2 2 Crashes
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 2
Service Brakes Hydraulicfoundation Componentsdrum
Complaints: 2 1 Crash 2 Injuries
Service Brakes Hydraulicpedals And Linkages
Complaints: 2 2 Crashes
Vehicle Speed Control
Complaints: 2
Visibility
Complaints: 2 1 Crash 1 Fire 2 Injuries
Visibilityglass Siderear
Complaints: 2 1 Crash 2 Injuries
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical Systemstarter Assembly
Complaints: 1
Electronic Stability Control Esc
Complaints: 1 1 Fire 1 Injury
Engine And Engine Coolingcooling System
Complaints: 1
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Equipmentelectricalradiotape Deckcd Etc
Complaints: 1
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1
Fuel System Gasolinestorage
Complaints: 1 1 Crash 1 Fire 1 Injury
Fuel System Other
Complaints: 1 1 Fire
Latcheslockslinkages
Complaints: 1
Parking Brake
Complaints: 1 1 Crash 2 Injuries
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 1
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 1
Power Trainaxle Assemblyaxle Shaft
Complaints: 1 1 Crash 2 Injuries
Power Traindriveline
Complaints: 1
Power Traindrivelinedifferential Unit
Complaints: 1
Power Traindrivelinedriveshaft
Complaints: 1
Seat Beltsfrontanchorage
Complaints: 1 1 Crash 1 Death
Seats
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdisccaliper
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Steeringgear Box Other Than Rack And Pinion
Complaints: 1 1 Crash 1 Injury
Structurebodyroof And Pillars
Complaints: 1
Structureframe And Members
Complaints: 1 1 Crash 2 Injuries
Structureframe And Membersunderbody Shields
Complaints: 1 1 Fire
Suspensionfrontcontrol Armlower Ball Joint
Complaints: 1
Tirestreadbelt
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemfanmotor
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemheater Core
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Wheelsrim
Complaints: 1

Most Recent Complaints

#11517197 | STRUCTURE:BODY | | N/A miles
My Jeep's frame is rusted. There are holes and cracks in the frame from the rust. The Jeep will not pass my states safety inspection because of the rust. Parts of the suspension that are attached to the frame are about to fall off.
#11506269 | STRUCTURE:BODY | | N/A miles
The frame has been compromised due to rust. The frame rusted from the inside out because the frame was not properly engineered from the factory. There are no weep holes at the lowest point on the frame. This causes water to sit in the frame and rust from the inside out. The rust appears without warning. This is an extremely dangerous because the frame can break without warning and cause loss of control. My vehicle is available to be inspected upon request.
#11497639 | STRUCTURE:BODY | | N/A miles
The frame on the Jeep TJ is prone to rot. Mine is so rusted that body shops refuse to repair it, claiming their insurance won't cover them. My Jeep has 123,233 miles and is otherwise in very good condition, but the frame has rust severe enough to make driving the vehicle unsafe. The Jeep Forum on the Internet is full of similar stories, so Chrysler has known about this problem for many years. You should make them recall the Jeeps and repair or replace the frame. A few years ago Toyota did a similar recall on their small pickup trucks.
#11360696 | ELECTRICAL SYSTEM | | 135,000 miles Fire
DRIVING WHILE DARK, HAD SMOKE SMELL FROM INSIDE CAB. DRIVING IN DAYLIGHT LATER, AND SAW SMOKE COMING FROM BEHIND STEERING COLOMN. SMOKE GOT MUCH WORSE, ENDANGERED DRIVING, AND COLUMN STARTED TO GET HOT. PULLED OVER, AND NOTICED THE FOG LIGHTS WERE STILL ON DESPITE THE SWITCH, AND KEY BEING OFF. PULLED THE FUSE, AND RELAY, THEN PROBLEM STOPPED. I REMOVED THE TURN SIGNAL SWITCH ASSEMBLY, WHICH ALSO HOUSES THE HEAD LIGHTS AND FOG LIGHT SWITCHES, AND FOUND THE CONNECTOR OVERHEATED, AND SHORTED INTERNALLY. WHILE WAITING FOR A REPLACEMENT SWITCH, THE TURN SIGNALS AND FLASHERS QUIT WORKING. I TRIED A NEW FLASHER RELAY, BUT CAN ONLY ASSUME THE CONNECTOR IS THE MAIN FAULT, AS IT WAS PARTIALLY MELTED AND NOW BRITTLE FROM THE FIRE. AFTER TROUBLE SHOOTING AND MULTIPLE TIMES INSTALLING AND REMOVING THE CONNECTOR, IT HAS BEGUN TO CRACK AND FALL APART, FURTHER DISABLING OTHER SWITCHES. I'M CURRENTLY REPLACING THE CONNECTOR ONCE I AM ABLE TO LOCATE ONE. MY MAIN CONCERN IS THIS COULD HAVE CAUSED A MAJOR DISTRACTION AND POSSIBLE CRASH WHILE DRIVING, AND EVEN MORE SO, THAT A FIRE COULD OCCUR WHILE THE VEHICLE IS PARKED, LIKE IN MY GARAGE WHILE I SLEEP! EVERY THING ON THE JEEP IS STOCK, AND THE FOG LIGHTS ARE A OEM OPTION INSTALLED BY THE DEALER WHEN I BOUGHT IT NEW, FROM THE FACTORY. I'VE DONE NO MAINTENANCE EXCEPT TO REPLACE THE TURN SIGNAL SWITCH WHEN THE FOG LIGHT SWITCH FAILED 40K MILES AGO. THE CONNECTOR WAS FINE THEN, AND IT WAS ONLY A SWITCH FAILURE AT THAT TIME. THE JEEP HAS 135K MILES ON IT CURRENTLY. THE CURRENT TURN SIGNAL SWITCH WAS NOT AT FAULT SINCE I NOW KNOW THE CONNECTOR WAS WHAT WAS BURNING. I'VE READ OF SEVERAL INCIDENCES ON JEEP FORUMS WHERE SOMETHING SIMILAR HAS HAPPENED, WITH EITHER THE CONNECTOR, OR THE TURN SIGNAL SWITCH. I FEEL THIS IS A MULTIPLE SAFETY HAZARD, NOT ONLY WHILE DRIVING, BUT ALSO WHEN PARKED.
#11317552 | STEERING | | 67,000 miles Crash 1 Injury
HIT A REGULAR BUMP IN THE ROAD, AT 35 MILES PER HOUR ON A STRAIT STRETCH OF ROAD AND THE ATTACHMENT POINT FOR THE FRONT SUSPENSION PULLED AWAY FROM THE FRAME AND I LOST CONTROL OF THE JEEP, UPON FURTHER INSPECTION I DISCOVERED THAT THE ENTIRE CENTER SECTION OF THE FRAME IS RUSTED FROM THE INSIDE OUT ON BOTH SIDES, THE FRAME SHOULD BE THE LAST THING TO FAIL ON ANY VEHICLE, THIS JEEP HAS ONLY 65,000 MILES ON IT AND HAS NEVER BEEN OFF ROADED OR ABUSED. FOR A VEHICLE THAT IS KNOWN TO LAST 200K MILES PLUS TO HAVE FRAME FAILURE AT 65K MILES IS NOT ONLY NEGLIGENT ON CHRYSLERS BEHALF BUT IT ALSO POSES A REAL SAFETY HAZARD TO THE GENERAL PUBLIC, IMAGINE HOW MANY PEOPLE ARE DRIVING THESE JEEPS DOWN THE ROAD AT 70-80 MILES PER HOUR WITH A FRAME THAT COULD FAIL AT ANYTIME. THIS IS A KNOWN PROBLEM WITH THESE JEEPS AND CHRYSLER NEEDS TO BE FORCED TO DO SOMETHING ABOUT IT BEFORE MORE LIVES ARE LOST, IN 10 YEARS MANY OF THESE VEHICLES WILL STILL BE ON THE ROAD AND THE PROBLEM WILL ONLY GET WORSE. PLEASE HELP

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Safety Rating for the 2004 JEEP WRANGLER

NHTSA has not yet tested the 2004 JEEP WRANGLER in its New Car Assessment Program.

Technical Service Bulletins for the 2004 JEEP WRANGLER

Chrysler (FCA US, LLC) has issued 3 technical service bulletins (TSBs) for the 2004 JEEP WRANGLER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

2101005 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

SPARK KNOCK OR POWERTRAIN RATTLE-LIKE SOUND FROM TRANSFER CASE SHIFTER AREA. *TT

1900704 — STEERING

ACCESSORY DRIVE BELT CHIRP DUE TO POWER STEERING PUMP PULLEY ALIGNMENT. *TT

2100304 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

NV-241 TRANSFER CASE FLUID SEEPAGE FROM AREA OF REAR OUTPUT SHAFT RETAINER. *TT

NHTSA Investigations for the 2004 JEEP WRANGLER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the JEEP WRANGLER

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Other JEEP Models

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