2022 JEEP WAGONEER Forward Collision Avoidance Automatic Emergency Braking Problems

Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA

While in the elementary school carline this morning, waiting to drop my kids off at school, my brakes completely failed unexpectedly, causing me to roll into the SUV in front of me. The line in the mornings is long and slow moving and I was stopped behind several other cars also waiting to drop their kids off — letting off the break and re-engaging the break to move forward as the line progressed. Halfway through the carline, I pushed on my break as the car in front of me had come to another complete stop, however, my break never engaged and my Wagoneer continued to roll forward without any warning or rationale. I continued to frantically push on my brakes trying to get my car to stop without them ever engaging and I rolled directly into the back of the SUV in front of me. I ultimately had to turn...

The main head unit for the infotainment system, specifically the software. Upon failing a software update in August 2024, the vehicle started switching itself from English to Italian, from Standard to Metric units, the high beams would no longer function, the auto locking doors after 15mph would no longer work, the emergency pedestrian sensing braking was turned off, the entire infotainment screen randomly shuts off and comes back on as well. Without readily available high beams my ability to see further distances at night was diminished. 2)The uninitiated change in language and units of measure made it more difficult to verify vehicle speed and other important settings with intervention to return the system to English. 3) Largest concern, auto locks not turning on, without notifying the driver, left my young children at risk of opening the back doors and falling out of the vehicle at high speeds. The dealership has...

For the third summer in a row, this vehicle has had a "hybrid/battery/engine" issue which has caused the vehicle to stop in the middle of traffic, specifically at start/stop intersections during high traffic times - the first time was on a vacation road trip about 600 miles away from home, the second time was in town while we had our three kids in the vehicle, and this most recent time thankfully I was alone driving home from work in rush hour. The vehicle shuts off, battery and check engine lights are illuminated and the vehicle must be stopped, restarted, and turned back on in order to move away from the middle of traffic. This is the third incident of this happening with Jeep warranty covering the first two repairs due to it being the hybrid/battery system. I am now waiting for two weeks before the dealer can even diagnoze the...

On 3 occasions over last month the emergency parking brake has engaged while vehicle was in motion. Twice at low speed below 10 mph and one at approx 20 mph. The incidents caused near rear end collisions on 2 occasions.

Vehicle has now put itself into park and applied the parking brake while moving 3 times and requiring restart to move. Dealer and manufacturer unconcerned because they cannot duplicate. But it’s had numerous other issues too

Concerns: Electrical is slow to respond the screen. The turn knob is a HUGE safety concern. The turn know sometime doesn’t not click or stay in park. The vehicle will lunge. The knob is easy hot accidentally hit and move out of the gear causing the auto brake to jerk the car to a stop. The getting the brake release to get car back in gear is slow to unlock. Sometimes I have to turn the car completely off. Turn it back on then do the break release and start all over. The auto break has actually stopped in the middle of the road for no reason and I’m lucky. I just didn’t get hit from behind and I had nothing to do with the turn knob. The auto stop is very sensitive. I turn it off almost 100% of the time like when you’re at a stop sign because...

the truck is shutting off on it own while driving it has happen about 5 times already dealership cannot keep the issue and keep returning the vehicle to me. I feel unsafe for me and my family to be driving this vehicle. And Jeep services is no help. I have a case manager who keeps selling me. There's nothing they can do.

Driving down the road no cars close in front of or behind me. All sensors on Jeep were clean and not obstructed. Radio started making weird noises and the emergency brakes completely locked up. Vehicle behind me was a truck pulling a trailer and nearly crashed into my car. I had to turn the car on off a couple times before I could move again.

I started my 2022 series ll Wagoneer in my driveway and began driving away. I realized I forgot something and had to run back into my house. My [XXX] mother in law was I. The passenger seat and remained there while I ran in the house. I opened my drivers side door, left the Jeep running and left the door open while I ran inside. I was inside maybe 30 seconds and when I walked out the door my Jeep was driving by itself up my driveway with the door wide open and my mother in law seat buckled in the passenger side screaming. The Jeep drove until it landed on its side in a large ditch with the other side up in the air. When I ran to the Jeep the gear shift knob was in park. I got my mother in law out by her crawling across the...

ABS lock up and collision avoidance system (blindspot sensor) failures - The vehicle has been serviced unsuccessfully 5 times now for shaking and vibration on the highway, software failures and blind spot collision avoidance sensor failures. Twice since I picked it up at the dealership on Saturday 9/17 (5th visit), the ABS has noted a system failure on the dash. It also shut down the collision avoidance system several times after noting a blindspot sensor failure. However, today after it noted the ABS failure, the brakes locked up the rear tires while braking. I reached out to Wagoneer on Saturday, and again twice today by phone and once by email to the rep at FCA and have not gotten a return call or email.

As I was pulling up to a red light, the vehicle threw itself into park and completely stopped and would not move. I was unable to put gear into drive. Thankfully, I was not going at full speed. After a couple minutes, I was able to put my foot on brake to restart the car. At this point, the engine and battery light were on as well. My fear is what would have happened had the brake auto-engaged at full speed or the highway? There were no issues with this prior to this happening. It has been taken to dealership for repair and has been escalated with a STAR case to get additonal engineer input. Given the dangerous nature of what occured, I wanted to report now even though I'm not sure what the resolution will be to fix it.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******

Today 30JUN2022 my wife had a forward collision. She T-boned a Hyundai Sonata on the passenger door the Hyundai’s side airbags deployed and the jaws of life had to be used to get the passenger door open. My wife’s speed was about 5-10 MPH it was in a parking lot. None of the safety features activated. There was no FCW, no visual or audio warnings, no brake jerking or braking at all. The front collision sensors failed, which may have assisted in preventing this accident. My vehicle is at a collision center waiting for an estimate to get fix, my insurance company has been notified. My vehicle will be available for data pull or inspection. No malfunction lights or warning lights were on prior to this accident. Problem has not been reproduced or confirmed by anyone.

The first instance I was pulling out of the driveway. When I got to the end I tried to turn my steering wheel and it was completely locked. The alert started going off to service the lane Assiatiance. I couldn’t move the tires at all. I turned the car off and re started it multiple times to try to get it to unlock. After about 5 times it unlocked but still said to service the lance assistance. Called dealership they made an appointment 2-3 weeks out to look at it. Two weeks later driving at 35-40mph alert goes off that brake system needs to be serviced the car kicked on the parking break within seconds and steering wheel locked. I had two children in the car. We feared for our lives. Once pulled over the car was kicked into 4wd low on top of all the other things. Called dealership...