2023 JEEP GRAND CHEROKEE L Steering Problems
6 NHTSA complaints on file
Steering Issues in the 2023 JEEP GRAND CHEROKEE L
6 steering complaints have been filed with NHTSA for the 2023 JEEP GRAND CHEROKEE L. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Steering Complaints
Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.
The vehicle is currently inoperable and has been in the shop over 60 days. Intermittent power loss resulting in losing some safety components while driving such as power steering, adaptive breaking etc On 7 different occasions it has left my family stranded and even once completely locked out with all car seats and identification inside. We were unable to open the vehicle and it had to be towed. Thankfully all children were out of their car seats and outside of the vehicle. Purchase date : Feb 2025 13,000 miles 7 instances and has been to a dealership each time and they cannot figure it out. I am without a vehicle Videos and service papers are available but unable to upload the videos here. We have a case manager with Stellantis but getting nowhere. Urging others to file complaint as there are many online Vehicle is at Hoover Chrysler Dodge Jeep...
Vehicle was being driven when the service power steering message came on, the steering wheel became very stiff and hard to maneuver. A list of messages also came up on the display, that other functions of the vehicle where either disabled and/or needed to be serviced. after the vehicle was parked it was no longer able to be moved due to the power steering being inoperable.
Malfunction of the Steering Column Control Module causing a disconnect with all associated components such as causing wipers to run continuously on max, and all listed functions stopped working including; SOS, Jeep Assist, blind spot, high & low beams, brake lights, turn signals, lane assist, horn, rear wiper, windshield washer fluid, airbag deployment, infotainment system, etc. Vehicle is currently at the Dealership in Delmont, PA and is available for inspection. This is a significant safety concern to myself and other drivers due a visibility issue with wipers on a continuous cycle, headlights and brake lights not functioning as intended, unable to use turn signals, airbags will not deployment in the event of an accident, among other safety related issues. The vehicle has been inspected for this specific issue at the Dealership December 21, 2023 and November 11-17, 2025, and was temporarily resolved with a software update. 24 hours later, on...
The contact owned a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 23V413000 (SUSPENSION) and 24V132000 (SUSPENSION, STEERING). The contact's wife stated that while driving 35 MPH, the vehicle wobbled, and an abnormal sound was coming from underneath the vehicle. The contact's wife was able to pull to the side of the road. It is unknown if any warning lights were illuminated. After a visual inspection, the contact's wife became aware that the control arm had detached, and the coil spring was on the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was confirmed that the control arm and coil spring had detached from the vehicle. However, the dealer refused to perform the recall repairs, stating that since the contact's wife had struck an unknown object on the road, the recalls were voided. The contact stated...
Jeep Owner's manual explains how to setup the vehicle for flat towing behind an RV. Following those instructions, the vehicle does not track well. I've experienced this going through turns. Others report what they call a 'death wobble' while traveling at highway speeds. That's what worries me. I don't want to lose control at highway speed. Jeep dealers just repeat the manual's instructions, but it doesn't solve anything.
Other 2023 JEEP GRAND CHEROKEE L Problem Areas
Electrical System
16 complaints
Suspension
16 complaints
Engine
5 complaints
Forward Collision Avoidance Automatic Emergency Braking
5 complaints
Forward Collision Avoidance Warnings
5 complaints
Unknown Or Other
5 complaints
Wheels
3 complaints
Power Train
2 complaints
Seats
2 complaints
Service Brakes
2 complaints
Air Bags
1 complaint
Exterior Lighting
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkageselectronic Locklatch Actuator
1 complaint
Service Brakes Airantilock
1 complaint
Structurebody
1 complaint
Structurebodyhatchbackliftgatesupport Devicestrut
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitywiper
1 complaint