2012 JAYCO WHITE HAWK — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2012 JAYCO WHITE HAWK
The 2012 JAYCO WHITE HAWK has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EQUIPMENT. The most commonly reported problems involve the Service Brakes (1 complaint), Steering (1 complaint), and Suspension (1 complaint).
Recalls for the 2012 JAYCO WHITE HAWK
NHTSA has recorded 1 recall for the 2012 JAYCO WHITE HAWK, potentially affecting up to 49,563 vehicles.
Recall 17V746000 — EQUIPMENT
| 49,563 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or...
View full details →Owner Complaints for the 2012 JAYCO WHITE HAWK
5 complaints have been filed with NHTSA for the 2012 JAYCO WHITE HAWK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
ENTERING EXPRESS WAY A TRUCK WAS TURING THE CAR WAS SO CLOSE NOT LETTING TRUCK TURN WHICH STARTED TO SPEED TO GO FASTER THAN TRUCK
ENTERING EXPRESS WAY A TRUCK WAS TURING THE CAR WAS SO CLOSE NOT LETTING TRUCK TURN WHICH STARTED TO SPEED TO GO FASTER THAN TRUCK
HAD TO CHANGE AXLES ON WHITE HAWK AND THE GUY DOING THE WORK NOTICED THE BRAKES WERE MISSING A BUSHING ON THE ACTUATOR ARM. HE SAID IN THE 15 YEARS HE HAS NEVER SEEN THIS BEFORE. I HAD TO REPLACE THE ENTIRE BRAKE ASSEMBLIES DUE TO THE OMISSION OF THIS PART. DEXTER WOULD NOT REIMBURSE ME THE COST OF THE BRAKE ASSEMBLY.
PURCHASED FROM AN INDIVIDUAL THIS WHITEHAWK. NOTICED EXTREME TIRE WEAR ON THE TRAILER SO DID SOME RESEARCH AND FOUND OUT SOME 2012 WHITEHAWKS HAD THE WRONG AXLES INSTALLED. JAYCO DID NOT RECALL ANY OF THESE WHITE HAWKS. I HAD TO PAY FOR LABOR ON A MISS-ASSEMBLY AND WILL HAVE TO REPLACE TIRES PREMATURELY.
I HAD A TIRE BLOW-OUT WHILE TOWING MY TRAVEL TRAILER AT HIGHWAY SPEEDS IN JULY OF 2013 WITH LESS THAN 2,000 MILES ON THE TRAILER. I CHANGED THE TIRE AND REPAIRED THE DAMAGE TO MY TRAILER NOT KNOWING THE REASON FOR THE BLOW-OUT. I HAD MONITORED MY TIRES FOR THE NEXT YEAR OR SO, OF WHICH I PROBABLY PUT ANOTHER 2,000 MILES ON THE TRAILER) AND FOUND THAT THEY WERE WEARING VERY UNEVEN. SO MUCH SO THAT THE OUTSIDE TREAD OF A TIRE WOULD HAVE ABSOLUTELY NO TREAD AND THE INSIDE OF THE TIRE WOULD HAVE FULL TREAD. I STARTED DOING RESEARCH ON THE INTERNET REGARDING MY TRAILER MODEL AND IF ANYONE ELSE HAD THIS SAME ISSUE. I FOUND FORUMS WITH MULTIPLE INDIVIDUALS MENTIONING THAT THEY HAD FOUND OUT THAT DEXTER AXLE HAD PROVIDED THE WRONG SIZE AXLES TO THE MANUFACTURER AND THAT DUE TO NORMAL OPERATION OF THE TRAILER, THE AXLES COULD IN-FACT BEND, PERMANENTLY, AND CAUSE UNEVEN TIRE WEAR TO THE POINT OF TIRE-FAILURE. I CONTACTED JAYCO AND DEXTER AXLE, AND THEY INFORMED ME THAT THIS WAS A PROBLEM AND THAT THEY HAVE NOT PROVIDED A NOTICE OR RECALL TO THEIR CUSTOMERS. THEY SIMPLY ASKED ME TO PROVIDE THE VIN ON THE AXLES, AND AFTER CONFIRMING THAT THESE AXLES WERE IN FACT THE WRONG SIZE, THEY SHIPPED OUT TWO NEW AXLES AND PAID FOR THE INSTALLATION OF THE AXLES. MY TRAILER NOW TOWS MUCH TRUER. IN THE PAST, AND NOT KNOWING IF IT WAS NECESSARILY NORMAL, TOWING THE TRAILER WAS SOMETIMES A FIGHT AS IT WANTED TO SWAY. EVEN THOUGH THEY REMEDIED THE PROBLEM, I FIND IT UNNERVING THAT THERE WAS NEVER A NOTICE OR RECALL ISSUED, SINCE THEY ACKNOWLEDGED THE PROBLEM TO ME. A BLOWN TIRE AT HIGHWAY SPEEDS COULD BE FATAL, NOT ONLY FOR THE OCCUPANTS IN THE VEHICLE TOWING THE TRAILER, BUT THE OTHER VEHICLES ON THE ROADWAY. HOPING THAT THIS HELPS OTHER OWNERS OF THIS MODEL TRAVEL TRAILER. THANK YOU FOR YOUR TIME AND FEEL FREE TO CONTACT ME WITH ANY QUESTIONS. *TR
Safety Rating for the 2012 JAYCO WHITE HAWK
NHTSA has not yet tested the 2012 JAYCO WHITE HAWK in its New Car Assessment Program.
Technical Service Bulletins for the 2012 JAYCO WHITE HAWK
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2012 JAYCO WHITE HAWK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAYCO WHITE HAWK
- 2012 JAYCO WHITE HAWK (current)
- 2013 JAYCO WHITE HAWK — 2 complaints
- 2014 JAYCO WHITE HAWK — 1 complaint
Other JAYCO Models
- JAYCO EAGLE — 67 total complaints
- JAYCO PRECEPT — 66 total complaints
- JAYCO JAYCO — 64 total complaints
- JAYCO DESIGNER — 43 total complaints
- JAYCO GREYHAWK — 30 total complaints
- JAYCO SENECA — 29 total complaints
- JAYCO ALANTE — 23 total complaints
- JAYCO JAY FLIGHT — 18 total complaints