2021 JAYCO NORTHPOINT — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
6
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2021 JAYCO NORTHPOINT
The 2021 JAYCO NORTHPOINT has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:OTHER:LABELS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS, TIRES:TREAD/BELT. 1 technical service bulletin have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Suspension (1 complaint).
Recalls for the 2021 JAYCO NORTHPOINT
NHTSA has recorded 6 recalls for the 2021 JAYCO NORTHPOINT, potentially affecting up to 119,172 vehicles.
Recall 25V355000 — EQUIPMENT:OTHER:LABELS
| 69 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco North Point fifth wheel travel trailers. The certification labels may have the incorrect tire size information, causing the operator to install incorrect tires.
Consequence: Towing a trailer with incorrect tires increases the risk of a crash.
Remedy: Jayco will mail correct certification labels to owners, free of charge. Owner notification letters were mailed June 13, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901633.
View full details →Recall 22V301000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
| 838 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Northpoint, Pinnacle, and Seismic fifth wheel travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Consequence: A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901577.
View full details →Recall 22V046000 — TIRES:TREAD/BELT
| 56 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 North Point and Pinnacle trailers equipped with certain Sailun tires, size ST235/80R16/G. Due to a manufacturing issue, the tires may experience a belt separation.
Consequence: Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owners are advised to discontinue use of the affected tires that contain the DOT factory code DOT 1YJ and date code 2020-4120. Owner notification...
View full details →Recall 21V685000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 29,825 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2018-2021 Jayco Eagle, Talon, 2020 Eagle HT, 2021 Jay Feather, Jay Flight Bungalow, Jay Flight Octane, North Point, Octane Super Lite, Pinnacle, White Hawk, 2021-2022 Jay Flights SLX, Jay Flight, and 2017-2021 Seismic recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator, and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 21V425000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
| 87,649 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an...
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 20V665000 — SUSPENSION:REAR:AXLE:SPINDLE
| 735 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Fifth Wheel Northpoint 387RDFS(LZ) recreational trailers. The welds on the axle spindle may fail, causing the wheel/spindle assembly to break away from the axle tube.
Consequence: If the wheel/spindle assembly separates from the axle tube, it can increase the risk of a crash.
Remedy: Jayco will notify owners, and dealers will inspect the axle, and replace if necessary, free of charge. The recall began December 30, 2020. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9901526.
View full details →Owner Complaints for the 2021 JAYCO NORTHPOINT
2 complaints have been filed with NHTSA for the 2021 JAYCO NORTHPOINT. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Suspensionrearaxlenon Powered Axle Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2021 Jayco Northpoint. The contact stated while inspecting the RV it was discovered that the rear driver’s side tire had experienced balding. After measuring the axle, it was determined that a 5/16-inch discrepancy on the driver’s side of the axle was present which caused the balding of the tire. The RV manufacturer and the axle manufacturer Dexter Axles were notified of the failure and the axle was replaced. The contact was not informed if the vehicle was included in NHTSA Campaign Number: 20V665000 (Suspension). The failure mileage was 3,300.
The contact owns a 2021 Jayco Northpoint RV. The contact stated while parked in a parking lot, the contact was inspecting the vehicle and became aware that the passenger’s side rear tire inside edge was worn steel belts were showing. The contact had an RV mobile tech replace the tire with the spare. The contact then slowly drove the RV to a local dealer who diagnosed the failure as a bent rear axle and that the axle was welded incorrectly on the RV. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.
Safety Rating for the 2021 JAYCO NORTHPOINT
NHTSA has not yet tested the 2021 JAYCO NORTHPOINT in its New Car Assessment Program.
Technical Service Bulletins for the 2021 JAYCO NORTHPOINT
Jayco, Inc. has issued 1 technical service bulletin (TSBs) for the 2021 JAYCO NORTHPOINT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20-024 TSB — STRUCTURE
Technical Service Bulletin Units shipped with Missing support angle at the center and rear leaf spring hangers.
NHTSA Investigations for the 2021 JAYCO NORTHPOINT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAYCO NORTHPOINT
- 2021 JAYCO NORTHPOINT (current)
Other JAYCO Models
- JAYCO EAGLE — 67 total complaints
- JAYCO PRECEPT — 66 total complaints
- JAYCO JAYCO — 64 total complaints
- JAYCO DESIGNER — 43 total complaints
- JAYCO GREYHAWK — 30 total complaints
- JAYCO SENECA — 29 total complaints
- JAYCO ALANTE — 23 total complaints
- JAYCO JAY FLIGHT — 18 total complaints