2020 JAYCO GREYHAWK — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
5
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2020 JAYCO GREYHAWK
The 2020 JAYCO GREYHAWK has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 11 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS. 1 technical service bulletin have been issued by Jayco, Inc. for this model year. The most commonly reported problem area is the Otheri Am Not Sure (1 complaint).
Recalls for the 2020 JAYCO GREYHAWK
NHTSA has recorded 11 recalls for the 2020 JAYCO GREYHAWK, potentially affecting up to 19,642 vehicles.
Recall 24V245000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,719 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 24V245000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,719 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 24V245000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
| 1,719 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 24V245000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 1,719 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 24V245000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 1,719 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 24V245000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 1,719 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
View full details →Recall 21V204000 — EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
| 2,144 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco...
View full details →Recall 20V780000 — EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
| 3,356 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Consequence: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
View full details →Recall 20V780000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 3,356 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Consequence: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
View full details →Recall 20V337000 — VISIBILITY:GLASS, SIDE/REAR
| 449 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number...
View full details →Recall 19V406000 — SERVICE BRAKES, AIR:DISC
| 23 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: An increase in stopping distance without warning increases the risk of crash.
Remedy: Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco...
View full details →Owner Complaints for the 2020 JAYCO GREYHAWK
2 complaints have been filed with NHTSA for the 2020 JAYCO GREYHAWK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Otheri Am Not Sure | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.
The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number: 20V337000 (Visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. The VIN was unavailable.
Safety Rating for the 2020 JAYCO GREYHAWK
NHTSA has not yet tested the 2020 JAYCO GREYHAWK in its New Car Assessment Program.
Technical Service Bulletins for the 2020 JAYCO GREYHAWK
Jayco, Inc. has issued 1 technical service bulletin (TSBs) for the 2020 JAYCO GREYHAWK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20-004 SRP — FUEL SYSTEM, GASOLINE
Fuel Fill Bezel may be too low, restricting fuel flow into tank. Raise 1 inch to ensure proper flow of fuel into tank. Stand
NHTSA Investigations for the 2020 JAYCO GREYHAWK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAYCO GREYHAWK
- 2015 JAYCO GREYHAWK — 3 complaints
- 2016 JAYCO GREYHAWK — 1 complaint
- 2017 JAYCO GREYHAWK — 6 complaints
- 2018 JAYCO GREYHAWK — 3 complaints
- 2019 JAYCO GREYHAWK — 2 complaints
- 2020 JAYCO GREYHAWK (current)
- 2021 JAYCO GREYHAWK — 3 complaints
- 2022 JAYCO GREYHAWK — 0 complaints
- 2023 JAYCO GREYHAWK — 0 complaints
Other JAYCO Models
- JAYCO EAGLE — 67 total complaints
- JAYCO PRECEPT — 66 total complaints
- JAYCO JAYCO — 64 total complaints
- JAYCO DESIGNER — 43 total complaints
- JAYCO SENECA — 29 total complaints
- JAYCO ALANTE — 23 total complaints
- JAYCO JAY FLIGHT — 18 total complaints
- JAYCO REDHAWK — 17 total complaints