2017 JAYCO ALANTE — Problems, Recalls & Safety Data
N/A
Safety Rating
9
Owner Complaints
3
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2017 JAYCO ALANTE
The 2017 JAYCO ALANTE has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, SEATS. 3 technical service bulletins have been issued by Jayco, Inc. for this model year. The most commonly reported problems involve the Service Brakes (1 complaint), Service Brakes Airsupplyreservoirtank (1 complaint), and Service Brakes Hydraulicfluid (1 complaint).
Recalls for the 2017 JAYCO ALANTE
NHTSA has recorded 3 recalls for the 2017 JAYCO ALANTE, potentially affecting up to 5,939 vehicles.
Recall 19V706000 — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
| 190 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2017 Alante motorhomes built on Ford F53 chassis. A heat shield may have not have been installed, allowing the hydraulic lines to be exposed to excessive heat.
Consequence: Excessive heat can melt hydraulic lines, increasing the risk of a fire.
Remedy: Jayco will notify owners, and dealers will install aftermarket heat shields to the chassis, free of charge. The recall began November 14, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903442.
View full details →Recall 19V270000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 4,519 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain 2014-2019 Precept, 2016-2019 Alante and 2019 Precept Prestige motorhomes built on a Ford F53 chassis. The blower motor electrical circuit may be missing the 25amp fuse, possibly resulting in overheating of the wiring.
Consequence: If the wiring in the circuit overheats, it can increase the risk of fire.
Remedy: Jayco has notified owners, and dealers will install a 25amp fuse, free of charge. The recall began April 16, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903432.
View full details →Recall 16V561000 — SEATS
| 1,230 vehicles affected
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Alante and Precept motorhomes manufactured October 13, 2014, to June 23, 2016. The affected vehicles have a driver seat that may loosen and detach from the seat base as a result of the seat having been swiveled around.
Consequence: If the seat detaches from the seat base while vehicle is being driven, the operator may lose control, increasing the risk of a crash.
Remedy: Jayco has notified owners, and dealers will install a jam nut on top of the seat base nut, free of charge. The recall began on August 16, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this...
View full details →Owner Complaints for the 2017 JAYCO ALANTE
9 complaints have been filed with NHTSA for the 2017 JAYCO ALANTE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Airsupplyreservoirtank | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfluid | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Structureinterior Panelsdashboard | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2017 Jayco Alante RV built on a 2016 Ford F53 Chassis. The contact stated that there was a design flaw, making it impossible to work on the braking system of the motorhome. While having a routine oil change at the local dealer, the contact was informed that the brake fluid reservoir could not be opened because the brake fluid reservoir was not accessible. The dashboard of the cab was placed directly on top of the brake fluid reservoir cap. The dealer was unable to remove the cap. The contact was informed by the dealer that a hole could be cut int the dashboard to create an access for the brake fluid reservoir cap. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 58,000.
The contact owns a 2017 Jayco Alante RV built on a 2016 Ford F53 Chassis. The contact stated that there was a design flaw, making it impossible to work on the braking system of the motorhome. While having a routine oil change at the local dealer, the contact was informed that the brake fluid reservoir could not be opened because the brake fluid reservoir was not accessible. The dashboard of the cab was placed directly on top of the brake fluid reservoir cap. The dealer was unable to remove the cap. The contact was informed by the dealer that a hole could be cut int the dashboard to create an access for the brake fluid reservoir cap. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 58,000.
See attached document for complaint.
See attached document for complaint.
The contact owns a 2017 Jayco Alante RV. The contact stated while driving at an undisclosed speed, the RV was shaking abnormally. The contact stopped and parked the RV and performed an inspection. The contact became aware that the four passenger’s side braces used to connect the body to the subframe of the RV were fractured. In addition, the contact stated that due to the failure, the RV was leaning to the passenger’s side. The contact stated that the dealers had refused to diagnose or repair the RV because of the fiberglass part. The RV had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.
Safety Rating for the 2017 JAYCO ALANTE
NHTSA has not yet tested the 2017 JAYCO ALANTE in its New Car Assessment Program.
Technical Service Bulletins for the 2017 JAYCO ALANTE
Jayco, Inc. has issued 3 technical service bulletins (TSBs) for the 2017 JAYCO ALANTE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-042 — ENGINE AND ENGINE COOLING
Units built on a Ford F53 2014-2020 chassis require an inspection of the engine air cleaner main inlet and the front -facing portion of the air cleaner for an article in these areas. When found, removal is required.
16-022 — ELECTRICAL SYSTEM
JBL radio was to feature Apple Car Play and Android Auto which would allow a phone to connect to the radio - certification process did not happen. To compensate for the lack of this feature, provided a Rand McNally Portable Plug N Play GPS at no charge.
16-016 — ELECTRICAL SYSTEM
JBL radio installed does not allow customer to switch on the rear camera while driving - firmware upgrade from vendor is required for this function to work.
NHTSA Investigations for the 2017 JAYCO ALANTE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAYCO ALANTE
- 2016 JAYCO ALANTE — 0 complaints
- 2017 JAYCO ALANTE (current)
- 2018 JAYCO ALANTE — 4 complaints
- 2019 JAYCO ALANTE — 1 complaint
- 2020 JAYCO ALANTE — 4 complaints
- 2021 JAYCO ALANTE — 5 complaints
- 2022 JAYCO ALANTE — 0 complaints
Other JAYCO Models
- JAYCO EAGLE — 67 total complaints
- JAYCO PRECEPT — 66 total complaints
- JAYCO JAYCO — 64 total complaints
- JAYCO DESIGNER — 43 total complaints
- JAYCO GREYHAWK — 30 total complaints
- JAYCO SENECA — 29 total complaints
- JAYCO JAY FLIGHT — 18 total complaints
- JAYCO REDHAWK — 17 total complaints