2016 JAYCO TRAVEL TRAILER WHITE HAWK Problems, Recalls & Safety Rating

Overview of the 2016 JAYCO TRAVEL TRAILER WHITE HAWK

The 2016 JAYCO TRAVEL TRAILER WHITE HAWK has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. The most commonly reported problems involve the Suspension (5 complaints), Wheels (2 complaints), and Service Brakes (1 complaint).

Recalls for the 2016 JAYCO TRAVEL TRAILER WHITE HAWK

NHTSA has recorded 2 recalls for the 2016 JAYCO TRAVEL TRAILER WHITE HAWK, potentially affecting up to 3,095 vehicles.

Recall 16V560000 — ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

August 3, 2016 | 3,085 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes...

Consequence: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall...

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Recall 16V158000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

March 22, 2016 | 10 vehicles affected

Defect: Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.

Consequence: If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.

Remedy: All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at...

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Owner Complaints for the 2016 JAYCO TRAVEL TRAILER WHITE HAWK

8 complaints have been filed with NHTSA for the 2016 JAYCO TRAVEL TRAILER WHITE HAWK. Below is a breakdown by vehicle component.

Component	Complaints	Crashes	Fires	Injuries	Deaths
Suspension	5	0	0	0	0
Wheels	2	0	0	0	0
Service Brakes	1	0	0	0	0

Most Recent Complaints

#11228483 | SUSPENSION | June 30, 2019 | N/A miles

TRAVEL TRAILER HAS WIDE STANCE AXLES MANUFACTURED BY LIPPERT COMPONENTS INC. THE AXLES MEASURE 2 3/8" DIAMETER AND THE REAR AXLE BENT PERMANENTLY CAUSING EXCESSIVE WEAR TO THE INSIDE EDGE OF THE REAR TIRES AND LEADING TO POTENTIAL TIRE FAILURE. PRIOR WHITE HAWK MODEL YEARS INCLUDING 2012 HAD SAME PROBLEM WITH 2 3/8 INCH DIAMETER DEXTER AXLES THAT WERE UPGRADED TO 3 INCH TO RESOLVE THE PROBLEM.

#11114994 | SUSPENSION | July 31, 2018 | N/A miles

ON JULY 25,2018 LIPPERT REPLACED A BENT AXLE ON MY WHITE HAWK TT. I STARTED MY DRIVE TOWARDS HOME AND AFTER LESS THAN 8 HOURS OF DRIVING THE NEW AXLE BENT. THIS OCCURED ON INTERSTATE 70 AS I WAS GOING AROUND INDIANAPOLIS, IN. THE AXLES ON THIS TRAVEL TRAILER ARE EACH RATED AT 3.500 LBS AND THE GROSS WEIGHT IS 7,500 LBS. THE AXLE DIAMETER IS 2 3/8 INCHES. LIPPERT IS REPLACING THEM AGAIN BUT THIS TIME WITH 3" DIAMETER TUBES. THE WEIGHT CAPACITY WILL STILL BE 3500 LBS. LIPPERT ASKED ME TO DRIVE FROM INDIANAPOLIS WHERE THEY BENT TO GOSHEN IN SO THEY COULD REPAIR THEM AT THEIR SERVICE CENTER. ON THE WAY HERE THE BACK RIGHT TIRE DEVELOPED EXPOSED STEEL TREAD AND THE HANGER WAS BENT. I DROVE IN A HEAVY RAIN STORM FOR 2 OF THE 3 HOURS. I'M GLAD THE TIRE DID NOT RUPTURE ALONG THE WAY. THIS IS THE 4TH AXLE TO BEND ON MY TT SINCE APRIL 25, 2018. MY CERTIFIED WEIGHT ON THE 2 AXLES IS 6000 LBS AND AT THE HITCH END THE WEIGHT IS 1160 LBS. I AM UNDER WEIGHT. THIS IS MY SECOND REPORT INVOLVING AXLES ON THE JAYCO WHITE HAWK 2016. JAYCO HAS BEEN NO HELP. THEY BLAME EVERYTHING ON LIPPERT.

#11114994 | WHEELS | July 31, 2018 | N/A miles

ON JULY 25,2018 LIPPERT REPLACED A BENT AXLE ON MY WHITE HAWK TT. I STARTED MY DRIVE TOWARDS HOME AND AFTER LESS THAN 8 HOURS OF DRIVING THE NEW AXLE BENT. THIS OCCURED ON INTERSTATE 70 AS I WAS GOING AROUND INDIANAPOLIS, IN. THE AXLES ON THIS TRAVEL TRAILER ARE EACH RATED AT 3.500 LBS AND THE GROSS WEIGHT IS 7,500 LBS. THE AXLE DIAMETER IS 2 3/8 INCHES. LIPPERT IS REPLACING THEM AGAIN BUT THIS TIME WITH 3" DIAMETER TUBES. THE WEIGHT CAPACITY WILL STILL BE 3500 LBS. LIPPERT ASKED ME TO DRIVE FROM INDIANAPOLIS WHERE THEY BENT TO GOSHEN IN SO THEY COULD REPAIR THEM AT THEIR SERVICE CENTER. ON THE WAY HERE THE BACK RIGHT TIRE DEVELOPED EXPOSED STEEL TREAD AND THE HANGER WAS BENT. I DROVE IN A HEAVY RAIN STORM FOR 2 OF THE 3 HOURS. I'M GLAD THE TIRE DID NOT RUPTURE ALONG THE WAY. THIS IS THE 4TH AXLE TO BEND ON MY TT SINCE APRIL 25, 2018. MY CERTIFIED WEIGHT ON THE 2 AXLES IS 6000 LBS AND AT THE HITCH END THE WEIGHT IS 1160 LBS. I AM UNDER WEIGHT. THIS IS MY SECOND REPORT INVOLVING AXLES ON THE JAYCO WHITE HAWK 2016. JAYCO HAS BEEN NO HELP. THEY BLAME EVERYTHING ON LIPPERT.

#11112473 | SERVICE BRAKES | July 19, 2018 | N/A miles

THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE WHEEL ALMOST FELL OFF. LIPPERT REPLACED ALL PARTS AND WHEN I RETURNED TO NY MY DEALER INSPECTED THE AXLES AND REPLACED THE SPRINGS, SHACKLES, AND A BUSHING IN JUNE 2018. ON JULY 4, 2018 THE REAR AXLE BENT AGAIN. I'VE NOW BEEN STRANDED WAITING FOR REPLACEMENT AXLES A TOTAL OF 33 DAYS.ALL EVENTS OCCURRED WHILE MOVING ON HIGHWAYS. SIMPLY REPLACING THE AXLES IS NOT WORKING. ADDITIONAL UPGRADES NEED TO BE MADE. JAYCO CASE # G14B0419 LIPER CASE # 1771682 PETE'S RV IN CT CONTACT INFO SARA HAYDEN [email protected] PHONE 855.313.0039

#11112473 | SUSPENSION | July 19, 2018 | N/A miles

THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SPINDLE WERE ALL DESTROYED. THE WHEEL ALMOST FELL OFF. LIPPERT REPLACED ALL PARTS AND WHEN I RETURNED TO NY MY DEALER INSPECTED THE AXLES AND REPLACED THE SPRINGS, SHACKLES, AND A BUSHING IN JUNE 2018. ON JULY 4, 2018 THE REAR AXLE BENT AGAIN. I'VE NOW BEEN STRANDED WAITING FOR REPLACEMENT AXLES A TOTAL OF 33 DAYS.ALL EVENTS OCCURRED WHILE MOVING ON HIGHWAYS. SIMPLY REPLACING THE AXLES IS NOT WORKING. ADDITIONAL UPGRADES NEED TO BE MADE. JAYCO CASE # G14B0419 LIPER CASE # 1771682 PETE'S RV IN CT CONTACT INFO SARA HAYDEN [email protected] PHONE 855.313.0039

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