2017 JAYCO TRAVEL TRAILER EAGLE Structurebody Problems
3 NHTSA complaints on file
Structurebody Issues in the 2017 JAYCO TRAVEL TRAILER EAGLE
3 structurebody complaints have been filed with NHTSA for the 2017 JAYCO TRAVEL TRAILER EAGLE. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
3
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Structurebody Complaints
THROUGH NORMAL USE OF THE JAYCO EAGLE HT 27.5RLTS, THE SIDEWALL TRIM PIECE BEGAN TO START SEPARATING FROM THE SIDEWALL WHEN THE WEIGHT OF THE UNIT WAS ON THE PIN-BOX. JAYCO IS WELL AWARE OF THIS PARTICULAR ISSUE AS WELL AS THE UNDERLYING CAUSE. THE UNDERLYING ISSUE IS THE FACT THAT THEY USED SHEET METAL SCREWS INSTEAD OF 'STRUCTURAL' SCREWS DURING THE MANUFACTURING PROCESS TO SECURE THE SIDEWALLS TO THE FRAME. THE COMPLETE FAILURE OF THESE SHEET METAL SCREWS ALLOWED THE SIDEWALLS TO FLOAT ABOVE THE FRAME. THIS EXCESSIVE FLEX WOULD CAUSE A GAP OF 1/2' TO 3/4' BETWEEN THE SIDEWALLS AND THE LOWER TRIM PIECE. THE FIRST RESPONSE AND SUGGESTED SOLUTION WAS AS FOLLOWS: 'THERE IS ACTUALLY A KNOWN FIX FOR THIS ISSUE. THE SCREWS ORIGINALLY PUT INTO YOUR GOOSENECK TO HOLD THE TRIM ON WERE DEEMED TOO SHORT. THE FIX IS TO REPLACE WITH LONGER SCREWS TO BETTER...
TL* THE CONTACT OWNS A 2017 JAYCO EAGLE HT28.5RSTS. WHILE DRIVING 55 MPH, THE PASSENGER SIDE BEGAN TO EXPAND, WHICH ENLARGED THE TRAILER. THE CONTACT PULLED OVER AND ACTIVATED THE BUTTON TO HAVE THE TRAILER RETRACT; HOWEVER, IT TOOK A FEW ATTEMPTS BEFORE IT SUCCESSFULLY RETRACTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *BF *JS
TL* THE CONTACT OWNS A 2017 JAYCO EAGLE. WHILE THE VEHICLE WAS PARKED, THE WELDING OF THE FRONT JACK TO THE FRAME FRACTURED. THE FAILURE CAUSED THE FRONT END OF THE TRAILER TO DROP WITHOUT WARNING. THE TRAILER WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 436.