2011 JAGUAR XK — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
2
Recalls
28
Service Bulletins
0
Investigations
Overview of the 2011 JAGUAR XK
The 2011 JAGUAR XK has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING. 28 technical service bulletins have been issued by Jaguar Cars, Ltd. for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Engine And Engine Cooling (1 complaint), and Fuel System Gasoline (1 complaint).
Recalls for the 2011 JAGUAR XK
NHTSA has recorded 2 recalls for the 2011 JAGUAR XK, potentially affecting up to 7,037 vehicles.
Recall 13V340000 — ELECTRICAL SYSTEM
| 1,989 vehicles affected
Defect: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2011-2014 XK convertible vehicles manufactured October 1, 2010, through August 1, 2013. The switch in the overhead roof console also activates the power operated windows when the convertible roof is opening or closing. The switch does not move downward to close the windows. Therefore, these vehicles fail to...
Consequence: The power windows may inadvertently be activated and pinch or injure an arm or finger.
Remedy: Jaguar will notify owners, and dealers will replace the overhead roof console, free of charge. The recall began on October 1, 2013. Owners may contact Jaguar at 1-800-452-4827. Jaguar's recall number is J030.
View full details →Recall 10V332000 — ENGINE AND ENGINE COOLING
| 5,048 vehicles affected
Defect: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.OL GASOLINE ENGINE VEHICLES. THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE START UP CYCLE. AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT.
Consequence: FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUT OUT WITH MINIMAL WARNING AND COULD POTENTIALLY CAUSE A CRASH.
Remedy: DEALERS WILL DOWNLOAD REVISED SOFTWARE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 30, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-452-4827.
View full details →Owner Complaints for the 2011 JAGUAR XK
4 complaints have been filed with NHTSA for the 2011 JAGUAR XK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
2011 JAGUAR XK. CONSUMER WRITES IN REGARDS TO A HEADLINER COLLAPSE. *LD THE CONSUMER STATED THE GLUE FROM THE HEADLINER CREATED AN UNSAFE AND UNHEALTHY ENVIRONMENT. THE DRIVER'S PASSENGERS HAVE SHOWN SIGNS AND SYMPTOMS RANGING FROM PERSISTENT COUGHING, PNEUMONIA, EYE TUMORS AND BIRTH DEFECTS.*JS
THIS IS A SIMILAR AIRBAG SAFETY ISSUE AS OCCURRED IN A PRIOR RECALL ON LAND ROVER (RECALL #P045). THE WIRING THAT CONNECTS THE CLOCK SPRING ROTARY COUPLER TO THE DRIVER'S AIR BAG MODULE FRACTURES AS A RESULT OF RELATIVE MOTION BETWEEN THE ROTARY COUPLER AND THE STEERING WHEEL HUB. THE RELATIVE MOTION OF THE STEERING WHEEL CREATED INTERNAL FRICTION WITHIN THE ROTARY COUPLER ASSEMBLY AND/OR FRICTION CAUSED BY CONTACT OF THE STEERING COLUMN COWL AGAINST THE ROTARY COUPLER. THE CABLING FOR THE ROTARY COUPLER HAS FRACTURED AND THE AIRBAG LIGHT HAS COME ON. JAGUAR DEALER HAS INDICATED THE FRACTURE WILL INTERFERE WITH THE AIRBAGS PROPER DEPLOYMENT.
FIRST EPISODE I WAS SLOWING DOWN TO TURN LEFT AND CAR TURNED OFF. I WAS ABLE TO RESTART CAR. JAGUAR SAID THEY WOULD UPDATE SOFTWARE. SECOND EPISODE AGAIN I WAS TURNING LEFT AT LOW SPEED WHEN CAR TURNED OFF. I TRIED RESTARTING CAR TWICE AND IT WOULD NOT START. I CALLED JAGUAR AND WHILE ON PHONE THE CAR WAS ABLE TO START. AGAIN THEY SAID THEY WOULD UPDATE SOFTWARE. *TR
FIRST EPISODE I WAS SLOWING DOWN TO TURN LEFT AND CAR TURNED OFF. I WAS ABLE TO RESTART CAR. JAGUAR SAID THEY WOULD UPDATE SOFTWARE. SECOND EPISODE AGAIN I WAS TURNING LEFT AT LOW SPEED WHEN CAR TURNED OFF. I TRIED RESTARTING CAR TWICE AND IT WOULD NOT START. I CALLED JAGUAR AND WHILE ON PHONE THE CAR WAS ABLE TO START. AGAIN THEY SAID THEY WOULD UPDATE SOFTWARE. *TR
Safety Rating for the 2011 JAGUAR XK
NHTSA has not yet tested the 2011 JAGUAR XK in its New Car Assessment Program.
Technical Service Bulletins for the 2011 JAGUAR XK
Jaguar Cars, Ltd. has issued 28 technical service bulletins (TSBs) for the 2011 JAGUAR XK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM72307 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
"ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. BLOCKAGE CAN ALSO OCCUR WHEN ACC IS NOT BEING USED. CAUSE ""RADAR SENSOR...
JTB00305NAS1 — EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE TRANSMISSION MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) P0729 TO P0735, P0783, AND P2702 TO P2704 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). CAUSE: THIS MAY BE CAUSED BY DEGRADATION AND FAILURE OF THE LEAD-FREE BUSH CAUSING TRANSMISSION DEGRADATION AND FAILURE."
SSM72114Attachme — FUEL SYSTEM, GASOLINE
3.0 & 5.0 Gasoline engines ? High pressure fuel pump diagnostics
SSM72012 — ELECTRICAL SYSTEM:SOFTWARE
"ISSUE THE WRONG COMPONENT MAYBE REPLACED WHEN TROUBLESHOOTING BLUETOOTH CONNECTIVITY IN CAR. CAUSE THE FRONT CONTROL DISPLAY INTERFACE MODULE (TOUCHSCREEN) HAS NO EFFECT ON BLUETOOTH CONNECTIVITY IN THE CAR AND AS SUCH MAY BE INCORRECTLY DIAGNOSED AND REPLACED AS THE SOURCE OF THE ISSUE."
DVD139-09 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Software Update.
JTB-00353-NAS-1 — EXTERIOR LIGHTING:HEADLIGHTS
JAGUAR: HEADLAMP IN FAILSAFE MODE AND CANNOT BE RESET DUE TO DIAGNOSTIC TROUBLE CODES (DTC) CAUSING DISPLAY, (PERMANENTLY OR INTERMITTENTLY), ADAPTIVE FRONT LIGHTING SYSTEM (AFS) WARNING ICON, IN INSTRUMENT CLUSTER. MODEL 2008-2012 XK RANGE. *PE
SSM71861 — ELECTRICAL SYSTEM
Unable to Login to SDD - Recommended TOPIx browsers screen is displayed.
JTB00352NAS1 — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
FM1 Presets Inoperative / Radio Stuck in AM Waveband
JTB00301NAS1 — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
"SITUATION: THE FUEL GAUGE MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING ISSUES: FUEL GAUGE INOPERATIVE; FUEL GAUGE NOT SHOWING MORE THAN ½ FULL; FUEL GAUGE FLUCTUATES; AND/OR FUEL GAUGE SWITCHES ON/OFF INTERMITTENTLY. CAUSE: THESE ISSUES MAY BE CAUSED BY: BACKED-OUT PINS IN ANY OF...
JTB00328NAS1 — EQUIPMENT ADAPTIVE/MOBILITY
"SITUATION: THE TOUCH SCREEN MAY RESET OR BE BLANK ON START-UP AND DIAGNOSTIC TROUBLE CODE (DTC) U1A4B-48 MAY BE STORED IN THE TOUCH SCREEN. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITHIN THE TOUCH SCREEN."
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2011 JAGUAR XK
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JAGUAR XK
- 2006 JAGUAR XK — 4 complaints
- 2007 JAGUAR XK — 19 complaints
- 2008 JAGUAR XK — 7 complaints
- 2009 JAGUAR XK — 5 complaints
- 2010 JAGUAR XK — 3 complaints
- 2011 JAGUAR XK (current)
- 2012 JAGUAR XK — 2 complaints
- 2013 JAGUAR XK — 1 complaint
- 2014 JAGUAR XK — 8 complaints
- 2015 JAGUAR XK — 2 complaints
- 2016 JAGUAR XK — 0 complaints
Other JAGUAR Models
- JAGUAR S-TYPE — 655 total complaints
- JAGUAR XF — 520 total complaints
- JAGUAR X-TYPE — 472 total complaints
- JAGUAR I-PACE — 260 total complaints
- JAGUAR XJ8 — 235 total complaints
- JAGUAR F-PACE — 184 total complaints
- JAGUAR XJ6 — 177 total complaints
- JAGUAR XJ — 175 total complaints