2014 INTERNATIONAL PROSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
10
Recalls
25
Service Bulletins
0
Investigations
Overview of the 2014 INTERNATIONAL PROSTAR
The 2014 INTERNATIONAL PROSTAR has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:BACK UP LIGHTS, EQUIPMENT, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. 25 technical service bulletins have been issued by International Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Engine (1 complaint), and Power Train (1 complaint).
Recalls for the 2014 INTERNATIONAL PROSTAR
NHTSA has recorded 12 recalls for the 2014 INTERNATIONAL PROSTAR, potentially affecting up to 173,856 vehicles.
Recall 23V353000 — EXTERIOR LIGHTING:BACK UP LIGHTS
| 32,880 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up...
Consequence: Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy: Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
View full details →Recall 17V792000 — EQUIPMENT
| 10,195 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free...
View full details →Recall 16V556000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 3,952 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2014-2017 International ProStar trucks manufactured June 11, 2013, through May 19, 2016. In the affected vehicles, the connection for the cube fuse terminal may break resulting in a total loss of power to the cab and an unexpected engine stall.
Consequence: An unexpected engine stall can increase the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the cube fuse with a chassis-mounted power distribution module (PDM), free of charge. An interim notice was sent to owners on September 14, 2016. The recall began on October 28, 2016. Owners...
View full details →Recall 15V776000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 15,730 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactured April 30, 2012, to March 25, 2013. In the affected vehicles, the accelerator pedal position...
Consequence: A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar...
View full details →Recall 15V607000 — TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
| 3,776 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International ProStar trucks manufactured May 18, 2010, to April 5, 2013, 2012-2014 International LoneStar trucks manufactured September 7, 2011, to March 25, 2013, and 2011-2013 International TranStar trucks manufactured October 18, 2010, to February 20, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to...
Consequence: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy: Navistar will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Navistar customer service at 1-800-448-7825, or Fontaine customer...
View full details →Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
| 82,736 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...
View full details →Recall 14V688000 — ELECTRICAL SYSTEM
| 18,798 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2015 International Lonestar vehicles manufactured October 12, 2009, to June 16, 2014, and 2009-2015 International ProStar vehicles manufactured December 16, 2008, to June 20, 2014. In the affected vehicles the electrical harness that supplies power to the HVAC system may not be of sufficient size for the electrical load of the circuit....
Consequence: An increase in resistance and heating at the connectors could cause a vehicle fire.
Remedy: Navistar will notify owners, and dealers will replace the 60 amp relay and battery harness with a 150 amp relay and battery harness, free of charge. Navistar issued an interim notification to owners on December 29, 2014. The recall began...
View full details →Recall 14V201000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 297 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International DuraStar vehicles manufactured November 2012 through December 2013, International WorkStar vehicles manufactured December 2012 through January 2014, and 2014-2015 International TranStar and International ProStar vehicles manufactured January 2013 through February 2014. The affected vehicles are built with air disc brake feature codes 04WEY, 04WEZ, or 04WZK. These vehicles may have...
Consequence: If the air disk brake caliper has loose or missing bolts, the air disk brake caliper may come loose from the mounting plate causing the vehicle to pull left or right while braking and lengthening the distance needed to stop, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace any missing bolts and check the torque of all of the air disk brake caliper bolts, free of charge. The recall began on May 7, 2014. Owners may contact Navistar customer service...
View full details →Recall 13V581000 — STRUCTURE
| 2,622 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2013-2014 International ProStar sleeper cab vehicles manufactured December 12, 2012, through August 8, 2013 and equipped with feature code 16XSA, 16XSB, 16XSC or 16XSD chassis skirts. In the affected vehicles, the rear chassis skirt upper horizontal support S-bracket may rub the fuel tank causing a hole in the tank.
Consequence: A hole in the tank would allow fuel to leak onto the roadway causing dangerous driving conditions, which could result in a vehicle crash, property damage, personal injury, or death.
Remedy: Navistar will notify owners, and dealers will reinstall the chassis skirt with proper clearance, free of charge. If necessary, the fuel tank will be replaced. The recall began on March 31, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's recall...
View full details →Recall 13V581000 — FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
| 2,622 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2013-2014 International ProStar sleeper cab vehicles manufactured December 12, 2012, through August 8, 2013 and equipped with feature code 16XSA, 16XSB, 16XSC or 16XSD chassis skirts. In the affected vehicles, the rear chassis skirt upper horizontal support S-bracket may rub the fuel tank causing a hole in the tank.
Consequence: A hole in the tank would allow fuel to leak onto the roadway causing dangerous driving conditions, which could result in a vehicle crash, property damage, personal injury, or death.
Remedy: Navistar will notify owners, and dealers will reinstall the chassis skirt with proper clearance, free of charge. If necessary, the fuel tank will be replaced. The recall began on March 31, 2014. Owners may contact Navistar at 1-800-448-7825. Navistar's recall...
View full details →Recall 14V107000 — POWER TRAIN:AXLE HUBS
| 124 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2014 International Prostar trucks manufactured September 2013 through December 2013, and equipped with feature code 14GXP 6X2 rear axles with 'R' hubs and Dual Track rear axles. In the affected vehicles, axle shafts of an incorrect length may have been installed which can cause the splines on the axles shafts to be only...
Consequence: The partial engagement could cause the axle shaft splines or side gears to fail which may result in loss of power to the drive wheels causing the vehicle to stall on the roadway, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the incorrect wheel hubs and axle shafts with the correct ones and replace any damaged side gears, free of charge. The recall began on March 18, 2014. Owners may contact Navistar at...
View full details →Recall 14V107000 — POWER TRAIN:AXLE ASSEMBLY
| 124 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2014 International Prostar trucks manufactured September 2013 through December 2013, and equipped with feature code 14GXP 6X2 rear axles with 'R' hubs and Dual Track rear axles. In the affected vehicles, axle shafts of an incorrect length may have been installed which can cause the splines on the axles shafts to be only...
Consequence: The partial engagement could cause the axle shaft splines or side gears to fail which may result in loss of power to the drive wheels causing the vehicle to stall on the roadway, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the incorrect wheel hubs and axle shafts with the correct ones and replace any damaged side gears, free of charge. The recall began on March 18, 2014. Owners may contact Navistar at...
View full details →Owner Complaints for the 2014 INTERNATIONAL PROSTAR
5 complaints have been filed with NHTSA for the 2014 INTERNATIONAL PROSTAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
TL* THE CONTACT OWNS A 2014 INTERNATIONAL PROSTAR PLUS. WHILE DRIVING 55 MPH, THE LOW WATER AND TEMPERATURE RISE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT EVERY HOUR, A GALLON OF WATER NEEDED TO BE PLACED INSIDE THE RESERVOIR. THE VEHICLE WAS TAKEN TO GIBBS TRUCK CENTER-GIBBS IDEALEASE FRESNO (2712 SOUTH 4TH STREET, HWY 99 EXIT 130 JENSEN AVENUE, FRESNO, CA 93725, (800) 800-7012) WHERE THE CONTACT WAS INFORMED THAT WATER WAS ENTERING THE ENGINE AND THAT THE EGR SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.
ENGINE MOUNTED AIR COMPRESSOR FAILED. ONLY 300,000 MILES ON THIS COMMERCIAL TRUCK. SUDDEN AIR LOSE CAUSING AIR BRAKES TO LOCKUP ON INTERSTATE HIGHWAY. NO WAY TO MOVE TRUCK CAUSING A POSSIBLE REAR END COLLISON. WAS TOLD BY THE DEALER NETWORK THIS A VERY COMMON FAILURE AND THEY NO LONGER USE THIS COMPRESSOR. DEALER RECOGNIZED PROBLEM IMMEDIATELY OFFERING A $5000 UPGRADE AT OWNERS EXPENSE. NO RECALLS OFFERED BY NAVISTAR-INTERNATIONAL COMPANY. PLEASE REVIEW FOR PUBLIC SAFETY REASONS.
Safety Rating for the 2014 INTERNATIONAL PROSTAR
NHTSA has not yet tested the 2014 INTERNATIONAL PROSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2014 INTERNATIONAL PROSTAR
International Motors, LLC has issued 25 technical service bulletins (TSBs) for the 2014 INTERNATIONAL PROSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK2600283 — ENGINE
This document aims to enable technicians to: 1. Accurately identify N-series medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
IK2600284 — ENGINE
This document aims to enable technicians to: 1. Accurately identify third generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
21504 — EQUIPMENT
This VER will involve reviewing diagnostic codes, inspection of the EGR valve / EGR System, and may include EGR valve replacement. Only models with 2012 model year MaxxForce 13 engines and are registered in California or have California apportioned registration.
IK1201119 — ENGINE AND ENGINE COOLING
Cummins ISX SCR System wiring
IK1600131 — EQUIPMENT
Cab Water Leak Troubleshooting Tips; primarily for Sleeper cab models and some aspects may also apply to all cabs excluding 5000,9000, PayStar, cityStar
IK1201102 — ELECTRICAL SYSTEM
Low Coolant Switch Diagnostics; only with Cummins ISX
IK1201323 — FUEL SYSTEM, GASOLINE
ISX15 Aftertreatment Fuel Injector Replacement
IK1201323 — EQUIPMENT ADAPTIVE/MOBILITY
ISX15 Aftertreatment Fuel Injector Replacement
IK0700072 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ISX Setting 3556-18 (FC3167), 5298-18 (FC1691), or 3482-2 (FC1925) Caused by Missing AFI Poppet
IK0800510 — EQUIPMENT ADAPTIVE/MOBILITY
Cooper Bussmann Inverter Information/Diagnostics
Showing 10 of 25 technical service bulletins.
NHTSA Investigations for the 2014 INTERNATIONAL PROSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL PROSTAR
- 2009 INTERNATIONAL PROSTAR — 4 complaints
- 2010 INTERNATIONAL PROSTAR — 11 complaints
- 2011 INTERNATIONAL PROSTAR — 6 complaints
- 2012 INTERNATIONAL PROSTAR — 10 complaints
- 2013 INTERNATIONAL PROSTAR — 15 complaints
- 2014 INTERNATIONAL PROSTAR (current)
- 2015 INTERNATIONAL PROSTAR — 0 complaints
- 2016 INTERNATIONAL PROSTAR — 0 complaints
- 2017 INTERNATIONAL PROSTAR — 1 complaint
- 2018 INTERNATIONAL PROSTAR — 0 complaints
- 2019 INTERNATIONAL PROSTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints
- INTERNATIONAL LONESTAR — 9 total complaints