2020 INTERNATIONAL HV — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
9
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2020 INTERNATIONAL HV
The 2020 INTERNATIONAL HV has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM, PARKING BRAKE, ENGINE. 13 technical service bulletins have been issued by International Motors, LLC for this model year. The most commonly reported problem area is the Seats (1 complaint).
Recalls for the 2020 INTERNATIONAL HV
NHTSA has recorded 10 recalls for the 2020 INTERNATIONAL HV, potentially affecting up to 98,603 vehicles.
Recall 23V119000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
| 4,199 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.
Consequence: A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.
Remedy: Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.
View full details →Recall 23V119000 — PARKING BRAKE
| 4,199 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.
Consequence: A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.
Remedy: Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.
View full details →Recall 22V691000 — ENGINE
| 7,918 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
Consequence: Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
Remedy: Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service...
View full details →Recall 21V366000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 1,780 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.
View full details →Recall 20V810000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 17,213 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep...
Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer...
View full details →Recall 20V219000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 27,421 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the...
View full details →Recall 19V841000 — ENGINE
| 12,539 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking...
Consequence: Unintended vehicle movement increases the risk of a crash.
Remedy: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall...
View full details →Recall 19V838000 — SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE
| 3 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2020 International HV 6X4 vehicles. The vehicles were built with a non-Quick Release Modulator Valve (NQRMV) instead of a Quick Release Modulator Valve (QRMV), which may affect the brake release time. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: A longer time required to exhaust the brake chambers could increase the risk of a brake or tire fire.
Remedy: Navistar will notify owners, and dealers will replace the NQRMV with a QRMV, free of charge. The recall began January 9, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19519.
View full details →Recall 19V422000 — WHEELS:HUB
| 209 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2020 International HV Severe Service Diesel Trucks. The steer axle hubs may be insufficiently lubricated or not lubricated at all, which may result in wheel bearing damage.
Consequence: Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.
Remedy: Navistar has notified owners, and dealers will inspect the steer axle wheel hubs for the proper fluid level and repair any damaged components, free of charge. The recall began June 14, 2019. Owners may contact Navistar customer service at 1-800-448-7825....
View full details →Recall 19V216000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 23,122 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer...
View full details →Owner Complaints for the 2020 INTERNATIONAL HV
1 complaint has been filed with NHTSA for the 2020 INTERNATIONAL HV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Seats | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base plate, and then extending back ward on one side or at times both side of the base. Base plate is only 14 gauge steel, and is stitch-welded in 12 inches total length (out of 28" perimeter of the base), and only on the inside part. Also, another 10" inches of this perimeter is left open for a tongue and groove style of fitting of the base inside the base plate which has substantially reduced the strenght of the seat at its base.
Safety Rating for the 2020 INTERNATIONAL HV
NHTSA has not yet tested the 2020 INTERNATIONAL HV in its New Car Assessment Program.
Technical Service Bulletins for the 2020 INTERNATIONAL HV
International Motors, LLC has issued 13 technical service bulletins (TSBs) for the 2020 INTERNATIONAL HV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
23110 — POWER TRAIN
Certain HV 4X4 series trucks built with two-piece driveline may experience vibration when driving at highway speed.
IK1201473 — ENGINE AND ENGINE COOLING
Recall 22518 SDS Template to enable Con-rod knock detection
22902 — ELECTRICAL SYSTEM
The Body Control Module (BCM) may have outdated software that could result in active Over The Air (OTA) programming to not fully complete and result in an inoperative Engine Control Module (ECM). Only models with International A26 engine and feature code 10ADT, 10AEK, 10AEU, 10AEY, 10AEZ, 10AGB, or 10AGC (Telematics...
20106 — EQUIPMENT ADAPTIVE/MOBILITY
The upper fan ring shroud support bracket may have been assembled with an insufficient weld between the bracket and its mount which may cause the weld at the bracket to crack.
20106 — ENGINE AND ENGINE COOLING
The upper fan ring shroud support bracket may have been assembled with an insufficient weld between the bracket and its mount which may cause the weld at the bracket to crack.
IK1900261 — ELECTRICAL SYSTEM
Bluetooth Cannot Be Connected to Radio
19116 — EQUIPMENT
The Remote Power Module (RPM) data link circuit may be pinned incorrectly, resulting in potential PTO operation issues.
19116 — POWER TRAIN
The Remote Power Module (RPM) data link circuit may be pinned incorrectly, resulting in potential PTO operation issues.
19519 — SERVICE BRAKES, HYDRAULIC
The drive axle brake modulator valves may not meet the requirements for FMVSS 121 S5.3.4 Brake release time. Each service brake system shall meet the requirements of S5.3.4.1 (a) and (b).
19114 — POWER TRAIN
Torque Converter parameter setting may have been programmed incorrectly at time of manufacture. Only Heavy duty HV and all HX.
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2020 INTERNATIONAL HV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL HV
- 2017 INTERNATIONAL HV — 0 complaints
- 2018 INTERNATIONAL HV — 0 complaints
- 2019 INTERNATIONAL HV — 0 complaints
- 2020 INTERNATIONAL HV (current)
- 2021 INTERNATIONAL HV — 0 complaints
- 2022 INTERNATIONAL HV — 0 complaints
- 2023 INTERNATIONAL HV — 0 complaints
- 2024 INTERNATIONAL HV — 0 complaints
- 2025 INTERNATIONAL HV — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints