2013 INTERNATIONAL CE — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
0
Recalls
41
Service Bulletins
0
Investigations
Overview of the 2013 INTERNATIONAL CE
The 2013 INTERNATIONAL CE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 41 technical service bulletins have been issued by International Motors, LLC for this model year. The most commonly reported problems involve the Engine (1 complaint), Service Brakes (1 complaint), and Structureframe And Membersunderbody Shields (1 complaint).
Recalls for the 2013 INTERNATIONAL CE
There are no recalls on file with NHTSA for the 2013 INTERNATIONAL CE. No Active Recalls
Owner Complaints for the 2013 INTERNATIONAL CE
3 complaints have been filed with NHTSA for the 2013 INTERNATIONAL CE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 1 | 0 | 1 | 0 | 0 |
| Service Brakes | 1 | 1 | 0 | 0 | 0 |
| Structureframe And Membersunderbody Shields | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
OUR BUS WAS AT INTERNATIONAL DEALER IN TUSCALOOSA HAVING WARRANTY WORK DONE. WHILE SERVICE DEPARTMENT WAS DOING WORK ON BUS IT CAUGHT FIRE AND WAS DESTROYED. THIS OCCURRED ON JULY 31 2017. THE DEALER'S (SOUTHLAND) INSURANCE CARRIER TOLD ME ON PHONE AUGUST 24TH THAT THE MANUFACTURER HAD A KNOWN ISSUE WITH THIS PRODUCT AND THAT IS WHY THINGS ARE TAKING SO LONG .SAID FIRE INVESTIGATOR HAS REQUESTED MECHANICAL ENGINEER. TRAVELERS INSURANCE IS CARRIER FOR SOUTHLAND INT. [XXX] [XXX] IS WHO I TALKED TO FROM TRAVELERS ON AUGUST 24TH CLAIM # [XXX] WE HAVE 5 MORE OF THESE BUSES IN USE AND MULTIPLE ENGINE ISSUES. CONCERNED WITH SAFETY AFTER THIS ONE BURNED. MY NAME [XXX] TRANSPORTATION SUPERVISOR [XXX]DEPT. OF ED VERNON ALABAMA [XXX] THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
A 2013 INTERNATIONAL CE 3000 SPECIAL NEEDS LIFT BUS WAS ON A MORNING ROUTE WHICH HAS EXISTED FOR MANY YEARS. IT ENTERED AN APARTMENT COMPLEX DRIVEWAY WITHOUT ANY ISSUES. UPON EXITING THE APARTMENT COMPLEX THE BRAKE AIR TANK HIT AND RUBBED THE GROUND BREAKING OFF THREE VALVES. THE BUS ROLLED APPROXIMATELY 25 MORE FEET AND THEN THE BRAKES LOCKED. IT HAPPENED A SECOND TIME THIS YEAR. NONE OF OUR 230 OTHER BUSES IN OUR FLEET EVEN COME CLOSE TO IMPACTING THE GROUND AT THIS APARTMENT COMPLEX. THIS NEWER LOW AIR TANK CONFIGURATION IS AN EXTREME SAFETY HAZARD ESPECIALLY IF IT WERE CROSSING RAILROAD TRACKS WITH SPECIAL NEEDS STUDENTS ON BOARD. INTERNATIONAL CHANGED THE DESIGN AND CONFIGURATION OF THE AIR TANKS IN 2013 FROM PREVIOUS YEAR MODELS. PREVIOUS YEAR MODELS HAD THE TANKS WELL ABOVE THE CHASSIS FRAME AND WERE NEVER AN ISSUE. *TR
A 2013 INTERNATIONAL CE 3000 SPECIAL NEEDS LIFT BUS WAS ON A MORNING ROUTE WHICH HAS EXISTED FOR MANY YEARS. IT ENTERED AN APARTMENT COMPLEX DRIVEWAY WITHOUT ANY ISSUES. UPON EXITING THE APARTMENT COMPLEX THE BRAKE AIR TANK HIT AND RUBBED THE GROUND BREAKING OFF THREE VALVES. THE BUS ROLLED APPROXIMATELY 25 MORE FEET AND THEN THE BRAKES LOCKED. IT HAPPENED A SECOND TIME THIS YEAR. NONE OF OUR 230 OTHER BUSES IN OUR FLEET EVEN COME CLOSE TO IMPACTING THE GROUND AT THIS APARTMENT COMPLEX. THIS NEWER LOW AIR TANK CONFIGURATION IS AN EXTREME SAFETY HAZARD ESPECIALLY IF IT WERE CROSSING RAILROAD TRACKS WITH SPECIAL NEEDS STUDENTS ON BOARD. INTERNATIONAL CHANGED THE DESIGN AND CONFIGURATION OF THE AIR TANKS IN 2013 FROM PREVIOUS YEAR MODELS. PREVIOUS YEAR MODELS HAD THE TANKS WELL ABOVE THE CHASSIS FRAME AND WERE NEVER AN ISSUE. *TR
Safety Rating for the 2013 INTERNATIONAL CE
NHTSA has not yet tested the 2013 INTERNATIONAL CE in its New Car Assessment Program.
Technical Service Bulletins for the 2013 INTERNATIONAL CE
International Motors, LLC has issued 41 technical service bulletins (TSBs) for the 2013 INTERNATIONAL CE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK1201425 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Multiple EGR Valve/TC2 Fault Codes
IK1201241 — ELECTRICAL SYSTEM:SOFTWARE
ECM Calibration for DPF Replacement
IK1201325 — EQUIPMENT
CPA BEAM RCT+, CCP and BBT tips (used with new CPA PressurePlus tool)
IK1201314 — EQUIPMENT
Performing RCT (Relative Compression Test) and misfire test with CPA Tool
IK1201334 — EQUIPMENT
Long Block Plus Part?N 5010885R91; only Non-SCR enginines
IK1201253 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Big Bore Exhaust Manifold Service Procedures
IK1201353 — ENGINE AND ENGINE COOLING:ENGINE
EGR COOLER KITS
IK1201075 — ELECTRICAL SYSTEM
Intake Throttle Valve Causing Regen Issues
IK1200717 — ENGINE
Active Code 1081-1 or 1213-5
IK0800268 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Crank Inhibit Circuit Diagnostics
Showing 10 of 41 technical service bulletins.
NHTSA Investigations for the 2013 INTERNATIONAL CE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL CE
- 2008 INTERNATIONAL CE — 11 complaints
- 2009 INTERNATIONAL CE — 1 complaint
- 2010 INTERNATIONAL CE — 0 complaints
- 2011 INTERNATIONAL CE — 1 complaint
- 2012 INTERNATIONAL CE — 0 complaints
- 2013 INTERNATIONAL CE (current)
- 2014 INTERNATIONAL CE — 0 complaints
- 2015 INTERNATIONAL CE — 1 complaint
- 2016 INTERNATIONAL CE — 0 complaints
- 2017 INTERNATIONAL CE — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints
- INTERNATIONAL LONESTAR — 9 total complaints