2019 INFINITI QX30 — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2019 INFINITI QX30
The 2019 INFINITI QX30 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. 2 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Automatic Emergency Braking (2 complaints), Air Bags (1 complaint), and Electrical System (1 complaint).
Recalls for the 2019 INFINITI QX30
NHTSA has recorded 1 recall for the 2019 INFINITI QX30, potentially affecting up to 1,228,830 vehicles.
Recall 19V654000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 1,228,830 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up...
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI...
View full details →Owner Complaints for the 2019 INFINITI QX30
4 complaints have been filed with NHTSA for the 2019 INFINITI QX30. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 1 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The accelerator position sensor and the related wiring is defective. It loses power during acceleration and does not accelerate properly. My safety and the safety of others is at risk because it has lost power while in 65-70 mph traffic which almost caused an accident. The dealer has confirmed this issue is with the wiring harness connection to the accelerator. I contacted the manufacturer but they were not willing to assist me, and have not inspected the vehicle. I will request the dealer to give me the defective parts once the repair is complete. Shortly before losing power, the following warning flashes: "emergency brake inoperative" and the stabilitrak/traction control light comes on and says to check the owners manual(manual does not provide explanation for this issue)
The accelerator position sensor and the related wiring is defective. It loses power during acceleration and does not accelerate properly. My safety and the safety of others is at risk because it has lost power while in 65-70 mph traffic which almost caused an accident. The dealer has confirmed this issue is with the wiring harness connection to the accelerator. I contacted the manufacturer but they were not willing to assist me, and have not inspected the vehicle. I will request the dealer to give me the defective parts once the repair is complete. Shortly before losing power, the following warning flashes: "emergency brake inoperative" and the stabilitrak/traction control light comes on and says to check the owners manual(manual does not provide explanation for this issue)
When driving on the highway at 55 mph Infiniti’s forward emergency braking failed it. resulted in a mirror collision with the vehicle ahead of me. Took my vehicle to Infiniti of coral gables current the vehicle is the service center with no updates
I HYDROPLANED MY VEHICLE WHILE DRIVE BETWEEN 55-60 MPH OF INTERSTATE 10 IN HOUSTON, TX ON 11/28/2020. I SLIDE ACROSS FOUR LANES AND FRONT END COLLIDED WITH A CONCRETE BARRIER. NOT ONE OF MY AIRBAGS DEPLOYED. THE FRAME WAS BENT AND RIPPED NEXT TO THE SENSORS AND I REPORTED THIS TO NISSAN/INFINITI. MY INSURANCE CRASH INVESTIGATOR AND THE BODY SHOP ALL STATED MY AIRBAGS SHOULD HAVE DEPLOYED. THE NISSAN INVESTIGATOR [XXX] DECLARED THAT SHE IS THE FINAL SAY ON THE SAFETY OF MY AIRBAGS AND CLAIMS THAT IT IS HER OPINION THAT I DID NOT MEET THE QUALIFICATION FOR MY AIRBAGS TO DEPLOY. I HIT THE CONCRETE WALL AT PROBABLY AROUND 30-40 MPH AND CAME TO A DEAD STOP. I HAD NOTHING TO HELP WITH THE SHARP SNAP OF MY NECK FROM THE IMPACT. [XXX] UNPROFESSIONALLY YELL AT ME THAT SHE IS THE AUTHORITY ON THE EFFECTIVENESS AND SAFETY AND THEN HUNG UP THE CALL ON ME AFTER STATING THAT I DID NOT SHARE HER OPINION AND ASKING HER MULTIPLE TIMES IF SHE WOULD SEND ME A REPORT OF HER FINDINGS FOR MY RECORDS, WHICH SHE REFUSED TO DO. I DO NOT KNOW HOW TO CONTACT ANYONE ELSE IN NISSAN INVESTIGATION DEPARTMENT AND I BELIEVE THIS IS SOMETHING THAT COULD HARM A LOT OF PEOPLE IF MY AIRBAGS WERE FAULTY. NISSAN/INFINITI HAD AIRBAG RECALLS IN THE 2017 MODEL AND IT IS POSSIBLE THERE ARE STILL ISSUES. I HAVE PHOTOS OF THE DAMAGE AND THE AIRBAG SENSORS.*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Safety Rating for the 2019 INFINITI QX30
NHTSA has not yet tested the 2019 INFINITI QX30 in its New Car Assessment Program.
Technical Service Bulletins for the 2019 INFINITI QX30
Nissan North America, Inc. has issued 2 technical service bulletins (TSBs) for the 2019 INFINITI QX30. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB22-006 — ELECTRICAL SYSTEM
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicleâs 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially...
ITB19-039 — ELECTRICAL SYSTEM
2019 QX30; CLOCK RESETS AFTER EACH IGNITION CYCLE IF YOU CONFIRM The clock has to be reset each time the ignition is turned OFF, and then ON again. ï· - The ignition may need to be OFF for at least 15 minutes for the incident to occur. ACTION Install a...
NHTSA Investigations for the 2019 INFINITI QX30
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX30
- 2017 INFINITI QX30 — 47 complaints
- 2018 INFINITI QX30 — 42 complaints
- 2019 INFINITI QX30 (current)
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints