2013 INFINITI M56 — Problems, Recalls & Safety Data
5/5
Safety Rating
4
Owner Complaints
3
Recalls
8
Service Bulletins
0
Investigations
Overview of the 2013 INFINITI M56
The 2013 INFINITI M56 has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 12 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:DRIVELINE:DRIVESHAFT. 8 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problem area is the Fuelpropulsion System (2 complaints).
Recalls for the 2013 INFINITI M56
NHTSA has recorded 12 recalls for the 2013 INFINITI M56, potentially affecting up to 194,978 vehicles.
Recall 24V470000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 7,222 vehicles affected
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
View full details →Recall 24V470000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 7,222 vehicles affected
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
View full details →Recall 24V470000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 7,222 vehicles affected
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
View full details →Recall 24V470000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 7,222 vehicles affected
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
View full details →Recall 24V470000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 7,222 vehicles affected
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
View full details →Recall 24V470000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 7,222 vehicles affected
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
View full details →Recall 24V470000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 7,222 vehicles affected
Defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
View full details →Recall 20V755000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 2,708 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Consequence: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
View full details →Recall 20V755000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 2,708 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Consequence: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
View full details →Recall 20V755000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 2,708 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Consequence: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
View full details →Recall 20V755000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 2,708 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Consequence: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
View full details →Recall 14V683000 — FUEL SYSTEM, GASOLINE
| 133,592 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Consequence: A fuel leak in the presence of an ignition source could cause a vehicle fire.
Remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
View full details →Owner Complaints for the 2013 INFINITI M56
4 complaints have been filed with NHTSA for the 2013 INFINITI M56. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
Most Recent Complaints
SCHEDULED AN APPOINTMENT WITH INFINITI SERVICE 8140 BURNET RD. AUSTIN TX, 78757 ON FEB. 17 BROUGHT MY CAR FOR REPAIR, THEY REFUSED TO TAKE THE CAR IN SAYING THEY DON'T HAVE PARTS AVAILABLE TO FIX THIS ISSUE.
INFINITI SERVICE ON 8140 BURNET RD. AUSTIN, TX 78753 REFUSED TO ACCEPT MY CAR ON MARCH 26TH BECAUSE THEY SAID PARTS AND PROCEDURE WAS UNAVAILABLE FOR THEM TO ADDRESS: RECALL #: R20B8 DESCRIPTION: INFINITI HAS DETERMINED THE PROPELLER SHAFT DESIGN LACKS SUFFICIENT FATIGUE STRENGTH.
SCHEDULED AN APPOINTMENT WITH INFINITI SERVICE 8140 BURNET RD. AUSTIN TX, 78757 ON FEB. 17 BROUGHT MY CAR FOR REPAIR, THEY REFUSED TO TAKE THE CAR IN SAYING THEY DON'T HAVE PARTS AVAILABLE TO FIX THIS ISSUE.
INFINITI SERVICE ON 8140 BURNET RD. AUSTIN, TX 78753 REFUSED TO ACCEPT MY CAR ON MARCH 26TH BECAUSE THEY SAID PARTS AND PROCEDURE WAS UNAVAILABLE FOR THEM TO ADDRESS: RECALL #: R20B8 DESCRIPTION: INFINITI HAS DETERMINED THE PROPELLER SHAFT DESIGN LACKS SUFFICIENT FATIGUE STRENGTH.
Safety Rating for the 2013 INFINITI M56
The 2013 INFINITI M56 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2013 INFINITI M56
Nissan North America, Inc. has issued 8 technical service bulletins (TSBs) for the 2013 INFINITI M56. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB19-019 — SEATS
FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION Replace the front passenger seat back frame with the new one listed in PARTS...
ITB16-015b — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VOLUNTARY SERVICE CAMPAIGN 2011 ? 2013 QX56 AND M56; TIMING CHAIN Service Campaign ID # P6305 is No Longer Active. -Infiniti Service Campaign Bulletin ITB16-015 for Service Campaign P6305 was originally issued on May 5, 2016. -Service Campaign ID # P6305 is no longer active. -Repair orders opened after February...
P6305 2011-13 QX — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Timing Chain Voluntary Service Campaign - Expiration Notice ***** Campaign ***** INFINITI launched this Voluntary Service Campaign on May 6, 2016 on certain 2011-13 INFINITI QX56 and INFINITI M56 vehicles to offer clients the opportunity to replace the timing chain, chain guides, and crank sprocket at no charge to the...
PC451_PC452 2G T — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
"PC451_PC452 2G TCU UPDATE - MAIL NOTIFICATION THE PURPOSE OF THIS ANNOUNCEMENT IS TO LET FIELD PERSONNEL KNOW THAT THE FIRST 22K OWNER MAILINGS HAVE BEEN SENT OUT TODAY. THIS FIRST MAILING WAS DIRECTED TOWARDS CURRENT INFINITI CONNECTION SUBSCRIBERS OR TRIAL PARTICIPANTS. THE REMAINING OWNER NOTIFICATIONS WILL BE SENT OUT...
ITB16-015A — EQUIPMENT
"VOLUNTARY SERVICE CAMPAIGN 2011 2013 QX56 AND M56; TIMING CHAIN THIS BULLETIN HAS BEEN AMENDED. THE CLAIMS INFORMATION SECTION HAS BEEN REVISED. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. INTRODUCTION INFINITI IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN ON CERTAIN 2011-2013 QX56 AND 2011-2013...
P6305 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WARRANTY CLAIMS FOR THIS ACTIVITY ARE TEMPORARILY SUSPENDING AND WILL INDICATE THE OPERATION CODES FOR QX56 TIMING CHAIN REPAIRS ARE NOT VALID. INFINITI IS CURRENTLY REVISING THE FLAT RATE TIMES FOR THIS CAMPAIGN. INFINITI EXPECTS TO HAVE THE STUDY COMPLETED THE WEEK OF JULY 4TH, AND WILL ISSUE A COMMUNICATION...
ITB12069 — WHEELS
IF YOU CONFIRM: A shudder condition is present when performing low speed turns when driving on dry roads/surfaces (i.e. parking lot maneuvers) AND The Intelligent All Wheel Drive (AWD) system is NOT engaged by instrument control. ACTION: 1. Replace the breather tube and related hoses for the A/T and transfer...
ITB12069 — EQUIPMENT
IF YOU CONFIRM: A shudder condition is present when performing low speed turns when driving on dry roads/surfaces (i.e. parking lot maneuvers) AND The Intelligent All Wheel Drive (AWD) system is NOT engaged by instrument control. ACTION: 1. Replace the breather tube and related hoses for the A/T and transfer...
NHTSA Investigations for the 2013 INFINITI M56
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI M56
- 2011 INFINITI M56 — 21 complaints
- 2012 INFINITI M56 — 6 complaints
- 2013 INFINITI M56 (current)
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints