2011 INFINITI M — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
1
Recall
8
Service Bulletins
0
Investigations
Overview of the 2011 INFINITI M
The 2011 INFINITI M has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE. 8 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (2 complaints), Air Bags (1 complaint), and Steering (1 complaint).
Recalls for the 2011 INFINITI M
NHTSA has recorded 1 recall for the 2011 INFINITI M, potentially affecting up to 79,275 vehicles.
Recall 12V069000 — FUEL SYSTEM, GASOLINE
| 79,275 vehicles affected
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.
Consequence: FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE.
Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PRESSURE SENSORS, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
View full details →Owner Complaints for the 2011 INFINITI M
5 complaints have been filed with NHTSA for the 2011 INFINITI M. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I HAVE NOTICED PROBLEMS ON MULTIPLE OCCASIONS WITH MY M37 NOT ACCELERATING WHEN I HIT THE GAS. WHILE GETTING OVER INTO ANOTHER LANE TO PASS A VEHICLE MY CAR STALLED FOR A FEW SECONDS WHILE TRYING TO ACCELERATE AND I WAS ALMOST REAR ENDED BY ANOTHER CAR. TWO MONTHS AGO I WENT TO ACCELERATE ON THE FREEWAY AND THE ENGINE JUST REVVED UP UNTIL I TOOK MY FOOT OFF THE GAS. MY MOM WAS IN THE CAR AND SHE AGREED THAT THIS IS NOT NORMAL! ON TWO OCCASIONS I HAVE ALSO NOTICED WHILE COMING TO A STOP MY CAR WOULD JUMP FORWARD BUT THOUGHT IT WAS ME UNTIL I SAW OTHER POSTS REGARDING THIS. AND YES I HAVE DISCUSSED THIS WITH OUR INFINITI DEALER AND THEY CAN'T SEEM TO FIGURE OUT WHAT THE PROBLEM IS. I HAVE DRIVEN MANY CARS AND HAVE NEVER EXPERIENCED ISSUES LIKE THESE. *TR
2011 INFINITI M37X. CONSUMER WRITES IN REGARDS TO AIR BAG LIGHT ILLUMINATING. *TGW THE CONSUMER STATED WITH THE LIGHT BEING ON, THERE IS NO PROTECTION FOR THE PASSENGER. THE LIGHT STAYED ON DURING VARIOUS TRIPS, FOR FIVE MINUTES, THREE MINUTES AND 13 MINUTES. WHEN THE CONSUMER SHUT THE VEHICLE OFF AND STARTED IT AGAIN, THE LIGHT ILLUMINATED AND THEN WENT OUT. WITHIN A COUPLE OF MINUTES, THE LIGHT CAME BACK ON AND STAYED ON FOR 11 MINUTES. *JB
I HAVE CONCERNING ISSUES WITH THE TRANSMISSION OF THIS VEHICLE SINCE PURCHASE 8/27/2010. THE TRANSMISSION HAS MAJOR HESITATION WHEN ACCELERATING, SLOWING DOWN AND WITH EVERDAY USE(JERKY FEELING IN CITY TRAFFIC) NO MATTER WHAT DRIVE MODE IS USED I.E SPORT, NORMAL, ECO, SNOW MODES. WHETHER YOU PULL OUT TO PASS ON THE FREEWAY OR,PASS BICYCLE ON A NARROW 2 LANE ROAD, AT RESIDENTIAL SPEEDS, THE TRANSMISSION HESITATES DRAMATICALLY(2-5 SECONDS),ACTUALLY TO THE POINT I DON'T FEEL SAFE WITH THIS VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER 4+ TIMES TO ADDRESS THIS ISSUE,CONTACTED INFINITI CONSUMER AFFAIRS, AND WAS TOLD BY ALL, THAT IT WAS "NORMAL" OPERATION.... WHICH IT IS NOT!!! *TT
SUNVISOR DOES NOT FOLD BACK FAR ENOUGH BLOCKING TALL DRIVER'S VIEW OF ROAD. LEFT EDGE OF SUNVISOR HITS EDGE OF TRIM PREVENTING PROPER ADJUSTMENT. NOTE THAT 2012 VISORS HAVE BEEN SLIGHTLY REDESIGNED AND WORK PROPERLY. *TR
Safety Rating for the 2011 INFINITI M
NHTSA has not yet tested the 2011 INFINITI M in its New Car Assessment Program.
Technical Service Bulletins for the 2011 INFINITI M
Nissan North America, Inc. has issued 8 technical service bulletins (TSBs) for the 2011 INFINITI M. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB-11-062 — ELECTRICAL SYSTEM:IGNITION
INFINITI: ENGINE KEEPS RUNNING AFTER PRESSING IGNITION QUICKLY, BUT, WILL TURN OFF AFTER IGNITION PRESSED SECOND TIME. *PE
ITB-11-062 — ENGINE AND ENGINE COOLING:ENGINE
INFINITI: ENGINE KEEPS RUNNING AFTER PRESSING IGNITION QUICKLY, BUT, WILL TURN OFF AFTER IGNITION PRESSED SECOND TIME. *PE
ITB-11-051 — VISIBILITY:GLASS, SIDE/REAR
INFINITI: DURING OPERATION, REAR WINDOW SUNSHADE MAY MAKE NOISE OR STOP OPERATING. *PE
ITB-11-052 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INFINITI: POWER WINDOW SWITCHES WERE MANUFACTURED IRREGULARLY AND MAY STOP WORKING. *PE
ITB-11-008A — POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN: THERE COULD BE MANY TRANSMISSION PROBLEMS. EXCESSIVE ENGINE BRAKING AFTER ACCELERATING. HESITATION OR EXCESSIVE VIBRATION WHEN ACCELERATING FROM A STOP. HARSH DOWNSHIFT DURING ACCELERATION. 2011 M37/M56. *RM
ITB-11-008 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
NISSAN: THERE IS EXCESSIVE ENGINE BREAKING AFTER RELEASING THE ACCELERATOR, HESITATION WHEN ACCELERATING FROM A STOP, AND EXCESSIVE VIBRATION DURING A LIGHT ACCELERATION. 2011 M37/M56. *RM
ITB-10-040 — ENGINE AND ENGINE COOLING:ENGINE
NISSAN: 2011 M56. DUE TO A SOFTWARE PROBLEM THE ECM WILL INCORRECTLY STORE A TROUBLE CODE AND TURN ON THE SERVICE ENGINE SOON LIGHT. *RM
ITB-10-040 — ELECTRICAL SYSTEM:SOFTWARE
NISSAN: 2011 M56. DUE TO A SOFTWARE PROBLEM THE ECM WILL INCORRECTLY STORE A TROUBLE CODE AND TURN ON THE SERVICE ENGINE SOON LIGHT. *RM
NHTSA Investigations for the 2011 INFINITI M
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI M
- 2006 INFINITI M — 0 complaints
- 2007 INFINITI M — 3 complaints
- 2008 INFINITI M — 1 complaint
- 2009 INFINITI M — 1 complaint
- 2011 INFINITI M (current)
- 2012 INFINITI M — 2 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI QX60 — 772 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints